Outdoor pool

Reviews of Overlooking Lagoon at Sitio de Amor

3 out of 5
Overlooking Lagoon at Sitio de Amor
KM 88.8 Maharlika Highway, Purok Paraiso, San Antonio I, San Pablo, San Pablo

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for five nights. The first night we had dinner there. I asked the amount so I could pay,but they just told me “ later and just later”. I completely forgot about it after five days. When our last day of our stay there we still talk with the owner but she never mention that we still have balance to pay. The cook meet us and give us a paper to sign and she didn’t say anything. We checked out around 9 am.. We headed to Manila and we receive msg from the cook around 12.30 that if we didn’t pay the amount of our dinner it will be deducted to her salary. I did send the money right away. But what a horrible way to treat the hired help!! she has been working there for 23 years.
Stayed 5 nights in Mar 2023
Response from Amor on 8 Mar 2023
Good Morning Joseph!I just read your review and immediately showed it to our cook. I am very disappointed in how she handled the billing. The bill was attached to the "health declaration" sheet that we had you filled up which is required by our Department of Tourism. I left the farm at 11:00 am to do my errands I purposely delayed my departure thinking you would come by and say goodbye, settle the bill and turn in the key. The excuse that my cook in saying I would deduct the collectible from her pay is that you were not replying to her messages. She thought she would get your attention this way and did not think how it would reflect back on us.I assure you I treat her and everyone else in the farm fairly or she would not have stayed that long with us.My apologies for the way she handled the situation and hopefully she would refer difficult problems to us instead of taking her own actions.Do enjoy the rest of your vacation time in the Philippines and hope to see you again on your next trip.Mabuhay!Amor

10/10 Excellent

Jerico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place.. ..and people here are so nice... I would definitly come back....
Stayed 1 night in Apr 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable and secluded
Clean quiet and a romantic setting
Stayed 4 nights in Jan 2019