Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Hotel Atotonilco El Viejo. The on-site international cuisine restaurant, La Palapa, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a playground and an arcade/games room.
Other perks include:
An outdoor pool
Free self-parking
A front desk safe, air hockey and concierge services
Tour/ticket information, wedding services and luggage storage
Room features
All guest rooms at Hotel Atotonilco El Viejo include amenities, such as safes.
Other amenities include:
Bathrooms with baths or showers and free toiletries
Flat-screen TVs with satellite channels
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free continental breakfast available 8:00 AM to noon on weekdays and 8:00 AM to noon on weekends
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
La Palapa
Things to do
Air hockey
Arcade/game room
Billiards/pool table
Outdoor pool
Playground
Family friendly
Arcade/game room
Outdoor pool
Playground
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Tour and ticket assistance
Wedding services
Outdoors
Garden
Picnic area
Terrace
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Towels
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
More
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
We should mention
This property does not have any lifts
Property is also known as
Hotel Atotonilco El Viejo San Miguel de Allende
Hotel Atotonilco El Viejo
Atotonilco El Viejo San Miguel de Allende
Atotonilco El Viejo
Atotonilco El Viejo
Hotel Atotonilco El Viejo Hotel
Hotel Atotonilco El Viejo San Miguel de Allende
Hotel Atotonilco El Viejo Hotel San Miguel de Allende
Frequently asked questions
Does Hotel Atotonilco El Viejo have a pool?
Yes, this property has an outdoor pool.
Is Hotel Atotonilco El Viejo pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hotel Atotonilco El Viejo?
Self-parking is free at this property.
What time is check-in at Hotel Atotonilco El Viejo?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Hotel Atotonilco El Viejo?
Checkout is at noon.
Where is Hotel Atotonilco El Viejo located?
Situated in San Miguel de Allende, this hotel is within 2 miles (3 km) of Sanctuary of Atotonilco, La Gruta Spa and Escondido Place. Xote Aquatic Park and Ventanas de San Miguel are also within 9 miles (15 km).
Hotel Atotonilco El Viejo Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Esta es una revisión honesta de mi experiencia.
1- La habitación tiene TODO lo que puedes necesitar para descansar.
Cama cómoda ✅
Regadera y tina separadas ✅
Televisión y cable ✅
WiFi ✅
Sillón ✅
Ventilador ✅
2- Instalaciones
A pesar de que se nota el paso del tiempo en el hotel, se ha mantenido bastante bien. Doy ejemplos de a qué me refiero...
- Alberca enfrente de suites: 10/10
(Aunque no está padre que la llenen después de las 3 de la tarde y en la noche la vacían así que no puedes nadar en la mañana antes de irte)
- Restaurante: 8/10
(La comida estaba rica pero los precios son algo elevados. Aprox 300-350 por pareja por cada comida)
- Áreas al aire libre: 10/10
(Hay mucho espacio para poder caminar y disfrutar de la naturaleza del lugar.)
Por razones de la pandemia no se puede hacer uso de la alberca techada ni de las mesas de billar. (O al menos no especificaron si se podía o no)
En general nuestra visita fue muy agradable, las personas que nos atendieron fueron bastante amables y en definitiva regresaríamos a pasar otro fin de semana.
I can't say enough nice things about the hotel. The warm spring water pool was wonderful and super clean. There were plenty of little cabanas and lounge chairs around it, and you could order food and bevereges from the restaurant at reasonable prices. Our room had a nice little terrace overlooking the pool and garden with a table and seating. The room was quiet, clean, comfortable with a giant bed, and plenty of hot water. There was a jetted tub and shower too. For the quality, the price was great. We plan on staying here again, and bringing a whole bunch of friends.
Hotel was nice. Pool was beautiful. Restaurant was good and service was excellent. Front desk personnel did not speak English (and unfortunately I don't speak Spanish), but they were super friendly and helpful, and with the help of Google translate (which they would bring up on their computer screen) we were able to communicate.
It was very dirty the rooms and the bathroom was so bad super updated and dirty the shower curtain full of black spots, i never will go back and the front desk refund my money because i showed her the photos .
Verified traveller
Stayed 4 nights in Aug 2019
2/10 Terrible
Verified traveller
Travelled with family
20 Mar 2019
Disliked: Cleanliness, amenities
DO NOT COME HERE! WASTE OF MONEY!
what didn't i like?
lets start with the basics...
this site is perfect for people with a car or a huge group who dont plan on going anywhere. but the city is famous for weddings! their website said its only a 15 minute drive to the city but its really 20-25 minutes to the center. obtaining a taxi/car was nearly impossible (we had to order one 45 minutes in advance) as there are barely any uber drivers who are willing to drive out that far and bring you back. both taxis and ubers will charge you at their will what they feel to take you to downtown.
as for the hotel, itself, the internet is extremely bad, especially inside the room you will get no service. the rooms have no telephone to call a lobby or a concierge so you better hope you downloaded whatsapp to save the number & dial someone in at the front and hope you have wifi service to download the app & go through the registration process if you haven't already. there's no blowdryer, the towels were ripped, the sheets were dirty and the vault in the room was not very "safe". i have pics
My mom had to go to the cafe to bring back to the room two coffees but they were extremely watered down. kind of like if you buy Nescafe coffee powder and pour water from the sink was what first came to mind. the employees themselves have mentioned that many previous guests whom have stayed with them have complained but the owners think they're lies. the property is nice, but theres SO much to improve!!