"The hotel was very clean and the staff were amazing. There was an issue with their key card system, but they always had a staff member waiting to take us to our room and open the door for us. Overall, we were very impressed."
"Great deal for the money. Very nice feel to the room and the common space. Very quiet. The big negative - when we got there, no one was there. When we called no one answered. It's Guatemala. so we went for a coffee. When we finally got an answer, the guy was wonderful, friendly, and explained he'd been somewhere else. And once we got inside it was much better than i expected for the price. Will stay every time i go to Xela."