Outdoor pool, pool loungers
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Reviews of Holiday Inn San Luis Potosi Quijote, an IHG Hotel

4 out of 5
Holiday Inn San Luis Potosi Quijote, an IHG Hotel
Av. Benito Juarez No. 1702, Col. Industrias, San Luis Potosi, SLP

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 309 reviews" "
Rating 8 - Good. 98 out of 309 reviews" "
Rating 6 - Okay. 31 out of 309 reviews" "
Rating 4 - Poor. 7 out of 309 reviews" "
Rating 2 - Terrible. 4 out of 309 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Business traveller
Liked: Property conditions & facilities
Nice location , spa service was great, food service was excellent
Stayed 1 night in May 2024

10/10 Excellent

roxana

Liked: Cleanliness, staff & service, property conditions & facilities
There was an event going on but it was great!
Stayed 1 night in Apr 2024

8/10 Good

Judy

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Maria T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Great hotel and service was excellent. The restaurant the hotel has was excellent in appearance and service.
Stayed 1 night in Dec 2023
Response from Jesús on 30 Dec 2023
Dear Maria T,Thank you so much for your review of our hotel, Holiday Inn San Luis Potosí Quijote. I am pleased to hear you enjoyed your stay with us and that you like the service received. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our restaurant staff. Next time you return to Maravedi, be sure to check out our local dishes, which are delicious! Thanks again for staying with us.We hope to see you again soon!Sincerely, Jesús De La CruzGuest Service ManagerHoliday Inn San Luis Potosí Quijote

8/10 Good

Julio

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Oct 2023

4/10 Poor

Eddie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Worst Internet &Rude waitress
My business trip was for 7 days. After the fourth day the internet started to fail, despite that I ask for help there was no attention -I finished used my phone internet. Despite the dollars tips, some waitress are phenomenal some others are really rude. If you have other choices take them.
Stayed 3 nights in Sep 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as well as the hotel facilities are in a very well-kept condition. The room was large, well equipped and with a freely adjustable air conditioning.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ofelia

Stayed 2 nights in Jun 2023

10/10 Excellent

Jason

Stayed 1 night in May 2023

10/10 Excellent

Helio Darlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very nice room.
Stayed 1 night in May 2023

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar, con mucho espacio y buena atención, cercano a la zona industrial
Stayed 3 nights in Mar 2023

4/10 Poor

virginia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NICE CUSTOMER SERVICE
Stayed 1 night in Mar 2023

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, personal very respectful and excellent enviroment
Stayed 1 night in Oct 2022

10/10 Excellent

Irene

Stayed 2 nights in Jul 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar. Todo en orden.
Stayed 1 night in Mar 2022

10/10 Excellent

ALICIA TRUEBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Zaira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and beautiful rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenity in the city. Beautiful, relaxing, large, secured courtyard area that provides a peaceful retreat in the city. Sufficiently close to the airport. I have had an amazing stay here. *the restaurant coffee is good.
Stayed 1 night in Nov 2021

8/10 Good

Augusto Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost all ok. Wifi on outside building is weak
Last time I stayed in this hotel in May all was perfect, as I stayed on the mail building. At this time my room was located in the outside building next to the pool. Room is good, clean, good space, therefore wifi signal is really weak in that area.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful in making sure our children were comfortable!
Stayed 1 night in Aug 2021
Response from Daniela A on 3 Sept 2021
Dear guest, Thank you for sharing your experience, we are happy to know your stay was positive and that your children enjoyed the hotel. We hope to see you very soon! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the water on the jacuzzi was warm and not hot.
Stayed 7 nights in Jul 2021
Response from Daniela A on 3 Sept 2021
Dear guest We appreciate your feedback, we will be more attentive to the hot tub service. We hope to have the oppportunity to host you very soon. Kindest regards,

10/10 Excellent

Ana

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY PROFESIONAL, GREAT CUSTOMER SERVICE, CLEAN ROOMS, BEST RESTAURANT
Stayed 1 night in Jun 2021
Response from Daniela A on 10 Jun 2021
Dear guest Thank you for sharing your experience, we are glad to know you enjoyed your stay and our service, we will be always happy to host you. Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Na
Stayed 1 night in May 2021
Response from Daniela A on 25 May 2021
¡Muchas gracias por su calificación! Esperamos contar con su preferencia nuevamente. Saludos cordiales,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien, solo la comida dejo mucho que desear, sin sabor y mal hecha, espero y mejoren por ese lado, de ahi en fuera todo estuvo excelente.
Stayed 1 night in May 2021
Response from Daniela A on 19 May 2021
Estimado huésped Lamentamos mucho no haber cumplido con sus expectativas con nuestro servicio de alimentos y le ofrecemos una disculpa, esperamos nos pueda brindar mayores detalles para poder trabajar en ello y brindarle una mejor experiencia en el futuro. Muchas gracias por compartirnos sus comentarios. Saludos cordiales,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great love it! I will again go to San Luis Potosí hotel More fancy hotel beautiful 😍
Stayed 4 nights in Apr 2021
Response from Daniela A on 7 May 2021
Dear guest We appreciate your comments ad we are happy to know you enjoyed your stay, we hope to see you very soon! Kindest regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Greatvtune sill stay again for future
Stayed 1 night in Mar 2021
Response from Daniela A on 19 May 2021
Dear guest Thank you for your score, we are happy to know you enjoyed your stay and hope to see you very soon! Kindest regards,

10/10 Excellent

Sanghyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Holiday Inn on 19 May 2021
Thank you!

10/10 Excellent

Cedillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ea nice and helpful staff
Love it Really nice and helpful Staff
Stayed 1 night in Jan 2021
Response from Holiday Inn SLP Quijote on 4 Feb 2021
Dear guest We appreciate your comments and we are happy to know you enjoyed your stay with us, we hope to see you very soon! Kindest regards,

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Holiday Inn on 30 Jan 2021
¡Muchas gracias por su calificación Josephine! Agradecemos su preferencia.

10/10 Excellent

Marco Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021
Response from Holiday Inn SLP Quijote on 30 Jan 2021
Estimado Marco Antonio Que gusto saber que disfrutó de su estancia con nosotros, agradecemos mucho su preferencia. Lo esperamos muy pronto. Saludos cordiales,

6/10 Okay

Anthony

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Covid19 doesn’t mean take advance of
Hotel is nice and clean, covid is an issue we all need to do are part to stay safe and people around us, but that shouldn’t mean to be taken advantage by hotel management by closing water fountains, having to pay $3 for water bottles and $2.50 for a a cup of noodle soup.. I have been to hotels that they still serve breakfast and to avoid large crowds they bring the food to your table and tables 6 ft apart. Not all hotels think the same, it seems some care more then others.
Stayed 2 nights in Jul 2020
Response from Front Desk Manager on 26 Aug 2020
Dear guest We apologize for the situation, we never closed our restaurant and we still offering almost all the services, we hope to have the opportunity to host you again so you can enjoy alll our services. Kindest regards,

10/10 Excellent

Phillip

Stayed 3 nights in Jul 2020
Response from Front Desk Manager on 26 Aug 2020
Thank you for your score! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

po hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was very good. Staff was nice and helpful. They had live piano music on Saturday breakfast!
Stayed 5 nights in Jan 2020
Response from Isabel on 20 Jan 2020
Its was a pleasure to serve you, we love you enjoy your stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Staff Holiday Inn on 21 Jan 2020
Estimado huésped agradecemos su preferencia, esperamos que haya tenido una estancia completamente placentera. Esperamos verlo pronto de vuelta en su casa Holiday Inn San Luis Potosí Quijote. Saludos!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
We really enjoyed the Holiday Inn and came back after visiting several years ago. The breakfast buffet is wonderful with live piano music, we got to enjoy the pool and gym, and the only downside is that they are remodeling so it was a bit inconvenient to get to our room from the lobby.
Stayed 1 night in Aug 2019
Response from thanks on 9 Oct 2019
thanks for your comentary we are working to offered to you the better service and the most comfortable rooms

10/10 Excellent

apolonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

SILVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
Beautiful property great staff and lots of amenities
Stayed 1 night in Feb 2019

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation for 2
As many choices we have this hotel meets our needs
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good instalations, good restauranr and very quit. Good transfer to Aeropuerto
Stayed 1 night in Dec 2018