On the beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Numero Uno Beach House

3 out of 5
Numero Uno Beach House
1 Santa Ana Street, Ocean Park, San Juan, PR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 179 out of 258 reviews" "
Rating 8 - Good. 44 out of 258 reviews" "
Rating 6 - Okay. 24 out of 258 reviews" "
Rating 4 - Poor. 9 out of 258 reviews" "
Rating 2 - Terrible. 2 out of 258 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach being a few steps away from our room and appreciated the vegan food options. The rooms were spacious and the service was very very good. We would visit again!
Stayed 2 nights in May 2024
Response from Zoely on 10 May 2024
Thank you for your feedback Quincy! We are glad that you enjoyed your stay. We hope to see you guys again soon!

10/10 Excellent

Jeramy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, not too quiet, not overly crowded, clean hotel with friendly staff, we loved our stay here
Stayed 2 nights in Apr 2024
Response from Leidy on 27 Apr 2024
Thnak you so much Jeramy! We hope to see you again soon. Cheers

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the employees!
Stayed 3 nights in Apr 2024
Response from Leidy on 27 Apr 2024
Thank you so much Rachel! Come back to see us soon.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location with one of the best beach bars in the world. I highly recommend it and will be back. Shout out to mgmt & staff specifically Nina and Okie!
Stayed 2 nights in Mar 2024
Response from Leidy on 27 Apr 2024
Thank you so much Walter! Come back soon. Cheers and good vibes to you.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the beach. Great service.
Stayed 2 nights in Mar 2024
Response from Leidy on 27 Apr 2024
Thank you so much Steven! Come back to see us soon.

10/10 Excellent

Andre Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff that made my stay incredible
Stayed 1 night in Mar 2024
Response from Leidy on 27 Apr 2024
Thank you so much Andre Ricardo! We hope to see you again soon. Cheers.

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leidy on 27 Apr 2024
Thank you so much Cindy!

10/10 Excellent

philippe

Stayed 2 nights in Mar 2024
Response from Leidy on 27 Apr 2024
Thank you so much Philippe!!

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great experience! Pros: -Beach front -Friendly staff -Great restaurants walking distance -Beautiful View -Food and drinks on sight -Beach towels provided -Clean -Welcome Basket Cons -Minimum spending requirements at the restaurant -No lights on stairs -Construction went to 11pm -No access to boogie boards like advertised
Stayed 4 nights in Feb 2024

10/10 Excellent

Eric Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you all, what a beautiful stay.
Stayed 3 nights in Feb 2024

6/10 Okay

Judith, Chesapeake

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The service outside on the beach was not so great. We really didn’t feel like we were treated well, especially for the price we paid. The room was okay (bathroom had a weird smell), view was amazing, but the window wouldn’t stay open. No amenities on the property.
Stayed 2 nights in Feb 2024

6/10 Okay

Eric

Travelled with family
Liked: Amenities, property conditions & facilities
Great location. It’s right on the beach. Our room was 30 feet from the beach. We really liked that beach chairs and umbrellas were included for guests at the hotel. However, our room was on the ground floor and it was really noisy starting at 7am. There was an ice machine just outside our room so we could hear people constantly getting ice. It was impossible to stay sleeping past 7am. Another thing to be aware of is the service. The staff is very friendly but slow. I had to ask staff multiple times for a drink. Breakfast was also very slow. We spent a lot of time waiting for a server or waiting for our food to come out. I would recommend walking somewhere else to get food. Luckily the hotel is in a great location so finding good restaurants and cafes nearby is easy.
Stayed 4 nights in Jan 2024
Response from Zoely on 15 Jan 2024
Thank you for your feedback, Eric! we are happy that you enjoyed your time with us! We will refer this review to our management so they can work on solutions to the issue you had to encounter.

10/10 Excellent

Bryan, Fresno

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Bryan! We are glad that you enjoyed your time with us. Hope to see you in the future!

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Isis! We are glad that you enjoyed your time with us. Hope to see you in the future!

10/10 Excellent

brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Brett! We are glad that you enjoyed your time with us. Hope to see you in the future!

10/10 Excellent

agata, washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hitel, great stuff. Fantastic location. Rooms are ok but the beach, beach ambiance is fantastic!!!
Stayed 3 nights in Jan 2024
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Agata! Hope to see you in the future!

10/10 Excellent

Theresa

Stayed 5 nights in Dec 2023
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Theresa! We are glad that you enjoyed your time with us. Hope to see you in the future!

10/10 Excellent

Rachel

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023
Response from Zoely on 14 Jan 2024
We are glad that you enjoyed your time with us, Rachel. Hope to see you in the future!

10/10 Excellent

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Shanti! We are glad that you enjoyed your time with us. Hope to see you in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Michael! We are glad that you enjoyed your time with us. Hope to see you in the future!

6/10 Okay

Matthew

Bad management
Room I had was flooded with light from poorly placed switches Absolutely no compensation offered for 2 nights with almost no sleep… ridiculous
Stayed 2 nights in Nov 2023

10/10 Excellent

Mirla B

Liked: Cleanliness, staff & service, property conditions & facilities
El check in muy rápido y la chica q nos atendió súper amable. Excelente
Stayed 1 night in Dec 2023
Response from Zoely on 14 Jan 2024
Gracias por su comentario! Nos hace feliz que su experiencia con nosotros fue buena. Estamos siempre a su orden!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Mar 2023
Response from Zoely on 14 Jan 2024
Thank you for your feedback, Donna! We are glad that you enjoyed your time with us. Hope to see you in the future!

10/10 Excellent

Gloria Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, on the beach! Clean and comfy. Only suggestion- plz keep the bar open longer. Nice to have drinks on the beach after dark.
Stayed 3 nights in Nov 2023
Response from Zoely on 14 Jan 2024
Thank you for your feedback Gloria! We are glad that you enjoyed your time with us, we will take your suggestion into consideration. Hope to see you soon!

10/10 Excellent

Gifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying there for wife and me. We love the vibes and the beach and the hotel staff.
Stayed 2 nights in Oct 2023
Response from Leidy on 21 Nov 2023
Thank you so much Gifford! We hope to see you guys again soon.

4/10 Poor

Verified traveller

Disliked: Staff & service
Disappointed
A bit hard to find but, when we arrived at 1am and asked for a late check, were told to ‘wake up early to get it approved by the AM staff’. We wake up at 8:30am to check with the front desk and are told no for no other reason than ‘another guest is checking in and we need to clean it’. I asked for 30 mins just for us to dip into the beach for two hours and then to quickly rinse but, again, are denied because of the ‘other guest checking in’. Mind you, I am asking to leave at 11:30am and check in is at 4pm so that was confusing, frustrating and disappointing. As to the room, it’s on a second floor so get ready to carry your luggage up the stairs as there are no elevators or bell service. The room was tiny with no view though it had the basic necessities. Parking is off street. I will say that the food and drinks were excellent (would recommend pre-paying breakfast) and beach proximity is perfect. However just because of the lack of flexibility in the light of common sense, I don’t think I will return.
Stayed 1 night in Nov 2023
Response from Leidy on 21 Nov 2023
Thank you for your feedback Marcelino! We apologize for the inconviniences. We are indeed a guest house, as our name suggest it. Also, all of the services we offer are listed in the site, including parking conditions and room size. Our late check-out policy is subject to availability, we depend on staff and amount of guest checking in next day to determine if there is any posibility for it. We apologize for the inconviniences.

10/10 Excellent

William, West Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice local relaxing place and quiet. I considered Bed was not soft for me.
Stayed 3 nights in Oct 2023
Response from Lediy on 16 Oct 2023
Thank you for staying with us William! We want to see you again soon. Good vibes

10/10 Excellent

Michael, leawood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Leidy on 16 Oct 2023
Thank you Michael! Come back to see us soon. Cheers!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place right on the beach! Quick walk to lots of restaurants and bars and a short Uber ride into Old San Juan. We would definitely stay again!
Stayed 5 nights in Sep 2023
Response from Leidy on 4 Oct 2023
Thank you so much Sarah! We are glad you enjoyed your stay with us. Hope to see you soon.

10/10 Excellent

Marco, Zuerich

Liked: Cleanliness, staff & service, property conditions & facilities
nice small guesthouse, with super friendly staff and it was just renovated few years ago
Stayed 9 nights in Sep 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my time here and will definitely stay here again. Cute and quaint, right on the beach. They put out chairs and an umbrella for you whenever you need and wait on you hand and foot, bringing you food and drinks, as needed. The staff is so professional and attentive. Raul was a gem of a server.
Stayed 4 nights in Sep 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback Megan! We loved that you had a good time with us. See you soon!

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service we will definitely be back. Food is great! the launge area by the beach is awesome too. The girl in the front counter that checked us in was super nice and went the extra mile to make sure everything was perfect for our stay. My wife and I both agreed that we will be staying at número uno when in San Juan. Oh and it’s super centric many restaurants to choose from in the area. Thank you for excellent service and stay.
Stayed 2 nights in Sep 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback Luis. We are glad that you enjoyed your time with us! We hope you return to San Juan soon.

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to return, beautiful
Stayed 4 nights in Sep 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

8/10 Good

Jorelli

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el lugar. Lo.unico q no me gusto fue que no hay estacionamiento y que se siente mucho todos los ruido en la habitacion.de personas q pasan y de la habitación que quedaba arriba de la mía. Pero todo lo demas muy bueno.
Stayed 1 night in Sep 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted beach front, tacos, seared tuna and IPA bear as seen on the web site. How often is it as good as the picture. This was better.! Service was AAA I grew up on the beach and this really scratched that itch. Perfect stay and worth the slightly higher price. Next time I’ll try kite boarding. Again AAA .!
Stayed 2 nights in Aug 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback Jake. We are happy that you had fun with us. We hope to see you another time soon.

10/10 Excellent

Layan

Stayed 4 nights in Aug 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great ocean front boutique beach hotel
Number in was great! They knew me my name before I even said who I was. Check in was seamless, the hotel is a perfect blend of beach vibe and tranquil getaway. The room was perfect and smartly furnished. I felt like I was at a spa. The bar serves good drinks with great service. I would totally return to this place.
Stayed 2 nights in Aug 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Pablo

Stayed 4 nights in Aug 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Aug 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Amaury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Roy Pat

Stayed 1 night in Aug 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Zoely on 27 Sept 2023
Thank you for your feedback. We hope to see you another time soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Leidy on 1 Aug 2023
Thank you Christopher!

10/10 Excellent

Clorinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Leidy on 31 Jul 2023
Thank you so much Clorinda! come back to see us soon. Cheers!

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful amazing place. We only stayed one night but wish we could be there everyday. Waking up to the best view, best breakfast, wonderful room, friendliest staff, so helpful.. did I mention beautiful? Worth every penny. We will be back!
Stayed 1 night in Jul 2023
Response from Leidy on 31 Jul 2023
Thank you so much Taylor for your feedback! You were an amazing guest. Keep sharing the love and come back to see us soon.

10/10 Excellent

sabeita, RAHWAY

Stayed 4 nights in Jul 2023
Response from Leidy on 31 Jul 2023
Thank you so much for the rating Sabeita. We hope to see you again soon.

10/10 Excellent

Kiran

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing bead house with a great location and wonderful service. Will be back for sure.
Stayed 3 nights in Jul 2023
Response from Louis on 9 Jul 2023
Thank you Kiran! Glad you enjoyed your stay with us, hope to see you again soon!

10/10 Excellent

Yasiria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed for two nights, and we just loved it! Excellent if you are looking for a honeymoon ideas!
Stayed 2 nights in Jun 2023
Response from Leidy on 8 Jul 2023
Thank you very much Yasiria!We are happy you had a great time. Come back to see you soon. Cheers and Congratulations

10/10 Excellent

Demian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and welcoming throughout my visit. My room was comfortable, quiet, clean & had exceptional views. Everyone remembered me from day to day and some remembered my name. The staff paid attention to details, like letting me know sunrise & sunset times so i coukd see the beautiful sunrises & sunsets! The property has a nice balcony to enjoy the views as well.
Stayed 4 nights in Jun 2023
Response from Leidy on 8 Jul 2023
Thank you so much Demian!It was awesome to have you stay with us. Come back to see us soon. Cheers