Dear Julio,Thank you for taking the time to share your experience with us at Holiday Inn Express SAN JUAN CONDADO. Your feedback is greatly appreciated.We are thrilled to hear that you found our hotel to be a nice place to stay for any event. Providing a comfortable and enjoyable experience for our guests is always our top priority, and we are delighted that we could meet your expectations.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another wonderful stay in the future.

Dear Takeya,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff, especially with Nichole. We'll be sure to pass along your kind words to her. It's fantastic to know that you found our location convenient and enjoyed the amenities like our daily breakfast. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to San Juan! If you need any assistance or have any questions in the future, feel free to reach out to us.

Dear Mia, It's great to hear that you enjoyed your experience! If you have any specific feedback or if there's anything we can do to make your next stay even better, please let us know. We're here to ensure you have a wonderful experience every time you stay with us.

Dear Jennifer,Thank you so much for choosing to stay with us at Holiday Inn Express - SAN JUAN CONDADO and for taking the time to share your positive experience on Expedia.We are thrilled to hear that you had a great time during your stay and that our staff was able to contribute to your enjoyment with their friendly and helpful service. Ensuring a spotless property is one of our top priorities, so we're delighted that you found everything to be in excellent condition.It's fantastic to know that our convenient location allowed you easy access to everything you wanted to explore in the area. We're glad that you found it convenient for your needs.We would be honored to welcome you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

Dear Donna,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our staff to be great during your visit.Your satisfaction is important to us, and we appreciate your comments. If there's anything specific we can do to improve your experience and earn that extra star next time, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for an even better stay in the future.

Dear Melissa Emily,Thank you for sharing your review with us. We're delighted to hear that you appreciated our hotel's very good location and the great service provided by our staff. Your satisfaction is important to us, and we're thrilled that you had an enjoyable experience during your stay.If there's anything we can do to enhance your next visit and turn it into a perfect five-star experience, please feel free to let us know. We're here to ensure that every aspect of your stay meets or exceeds your expectations.We look forward to the opportunity to welcome you back for another pleasant stay in the future.

Dear David,Thank you for taking the time to leave us your feedback. We're pleased to learn that you had a good and uncomplicated stay with us. Your satisfaction is important to us, and we're glad that we could contribute to making your experience enjoyable.Should you have any suggestions or specific areas where we can improve and make your next stay even better, please don't hesitate to reach out. We're committed to providing exceptional service and ensuring that each guest has a comfortable and memorable stay.We appreciate your support and look forward to welcoming you back for another visit soon.

Dear Shatrughan,Thank you for your review on Expedia! We're delighted to hear that you found our location to be the best.Ensuring our guests have a convenient and enjoyable stay is always our top priority, and we're thrilled that our location met your expectations.If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back for another excellent stay in the future!

Dear Shayla,Thank you for taking the time to share your feedback on Expedia. We're glad to hear that you appreciated the quiet atmosphere, complimentary breakfast, and the option for room service if needed. It's great to know that our convenient location close to everything you need was also a plus point for you. Additionally, we're pleased that you enjoyed our pool and hot tub facilities.Your comments are valuable to us as they help us ensure that we continue to meet and exceed the expectations of our guests.If you have any further feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out.We look forward to welcoming you back for another enjoyable stay!

Dear Javier, Thank you for taking the time to rate your recent stay with us on Expedia. We're thrilled to see that you had a fantastic experience during your time at our hotel.If you have any specific comments or suggestions you'd like to share with us, please don't hesitate to reach out. We value your feedback and use it to continuously improve our services for our guests.We look forward to welcoming you back for another wonderful stay whenever your travels bring you to San Juan!

Dear Heriberto,Thank you for choosing to stay with us and for sharing your feedback on Expedia. We're pleased to hear that you found our staff to be extremely helpful during your stay.At the Holiday Inn Express San Juan, we strive to provide exceptional service to all our guests, and it's rewarding to know that our efforts made a positive impact on your experience.If there are any areas where we can further improve or if you have any additional feedback to share, please feel free to reach out to us. Your input is valuable to us as we continuously work to enhance the quality of our services.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Dear Marion E,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your input as it helps us to continually improve our services.We're pleased to hear that you found our staff extremely pleasant and that you felt safe during your stay, especially when walking around at night with your son. It's great to know that you found the beds comfortable and enjoyed the pool area.We apologize for any inconvenience caused by the size of the bathroom and shower. Your feedback regarding the musty smell in the room is also duly noted, and we will address these concerns promptly to ensure a more pleasant experience for our guests in the future.We appreciate your comments about the breakfast and will take them into consideration as we strive to enhance our offerings.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Dear Laxmi,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be the best place to stay!Your satisfaction is our top priority, and we are delighted that we could provide you with a wonderful experience during your time with us.If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay in the future.

Dear Joseph,Thank you for taking the time to share your positive experience with us following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our location near the beach and restaurants met your expectations.We are especially pleased to hear that Joe, our service ambassador, provided you with great recommendations for places to visit and restaurants to try. Delivering excellent service and helpful recommendations to our guests is something we take great pride in.It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. If you need any assistance or have any questions before your next visit, please feel free to reach out to us.

Dear Yolanda,Thank you for taking the time to share your feedback. We're glad you chose to stay with us.We apologize for any confusion regarding the beach access. We try to keep our guests informed during check-in and via text and let them know exactly how to get to the beach club where you receive complimentary beach chairs and umbrella. Please feel free to reach out to our team if you have any further concerns or if there's anything we can assist you with.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Dear Dudley,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.If you have any further comments or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future.

Dear Miranda,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had an overall positive experience during your stay with us.If there's anything specific you think we could improve upon to earn that extra star in the future, please don't hesitate to let us know. We strive to provide the best possible experience for all our guests.We hope to welcome you back again soon!

Thank you, Tatiana, for taking the time to leave us a 5 out of 5 rating on Expedia. We're thrilled to hear that you had a fantastic experience during your stay with us. Your feedback is greatly appreciated, and we look forward to hosting you again in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to reach out.

Dear Eric,Thank you for sharing your experience with us following your recent stay at our hotel. We appreciate your feedback and are pleased to hear that overall, you had a very good stay with us.We apologize if the size of your room did not meet your expectations. We understand the importance of space and comfort during your stay, and we will take your comments into consideration as we continue to improve our accommodations.It's great to know that you enjoyed our convenient location, with easy access to food and the beach. We're glad you appreciated the amenities we offer, including our complimentary beach club with chairs and umbrellas, as well as our hot breakfast with daily variety.We apologize for any inconvenience caused by the construction nearby. We strive to minimize disruptions to our guests and are pleased to hear that it did not impact your experience negatively.We're delighted to hear that you found our pool, hot tub, and surrounding areas clean and comfortable. Providing a pleasant environment for our guests is a top priority for us.Lastly, we're thrilled to hear that our staff, including our Front Desk, Housekeeping, Food Service, and Valet teams, provided you with excellent service. We will be sure to pass along your kind words to them.Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable experience.

Dear Pedro Perez,Thank you for taking the time to share your feedback with us regarding your recent stay booked through Expedia.We're sorry to hear that your experience fell short of expectations, and we appreciate you bringing this matter to our attention. Your feedback is invaluable as it helps us identify areas for improvement.If there are specific aspects of your stay that you found lacking, we would love to hear more details so we can address them accordingly. Our goal is to ensure that all our guests have a pleasant and memorable experience, and we regret that we did not meet this standard during your stay.

Thank you for taking the time to share your feedback, Amzy. We're glad to hear that you found your stay safe and quiet. Your comfort and security are our top priorities, and we're delighted that you had a positive experience in this regard. If there's anything else we can do to improve your experience for future stays, please don't hesitate to let us know. We appreciate your valuable feedback and hope to welcome you back soon.

Dear Amy,Thank you for taking the time to leave a review of your recent stay with us. We're thrilled to hear that you had a fantastic experience during your time at our property.If you have any further comments or if there's anything we can assist you with in the future, please feel free to reach out. We look forward to welcoming you back for another excellent stay whenever your travels bring you to the area.

Dear Bill,Thank you for your positive review and for awarding us a 4 out of 5 rating. We're delighted to hear that you appreciated our hotel's proximity to the beach and enjoyed the breakfast we offered. Our goal is to provide our guests with a comfortable and enjoyable experience, and it's rewarding to know that we were able to meet your expectations in these areas.We strive to make every aspect of our guests' stay memorable, from the quality of our food to the convenience of our location. Your feedback is greatly appreciated as it helps us understand what we are doing right and where we can make improvements.We hope to have the pleasure of welcoming you back in the future for another great stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Dear Melanie,Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay and that our location and staff met your expectations. Providing excellent service and a convenient location are top priorities for us, and we're thrilled that we succeeded in delivering on both fronts.We're also pleased to hear that you found our breakfast to exceed your expectations. Our team works hard to offer a delicious and satisfying breakfast experience, so it's rewarding to know that we hit the mark.We appreciate your understanding regarding the size of the bathroom. While we strive to provide comfortable accommodations, we understand that preferences can vary. Nonetheless, we're glad to hear that it didn't detract from your overall experience.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!

Thank you, Jose David, for taking the time to share your feedback about your recent stay. We appreciate your input and are glad to hear that you had a positive experience overall. If there's anything specific you think we could improve upon, please don't hesitate to let us know. We hope to welcome you back again soon for another enjoyable stay.

Dear Mario,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property to be good and well-located. Your satisfaction with our location is important to us, and we're pleased that it met your expectations.We appreciate your constructive feedback regarding the water pressure and hot water. Please accept our apologies for any inconvenience you experienced in this regard. Rest assured, we will address these issues promptly to ensure a more comfortable stay for our guests in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience.

Dear Debra,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel nice and our staff friendly. Providing a smooth and easy check-in process is always our goal, and we're glad we could meet your expectations in this regard.We're also delighted to hear that you enjoyed our hot breakfast! It's wonderful to know that it was filling and delicious for you. Your satisfaction is important to us, and we appreciate your kind feedback.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

Dear Carolyn,Thank you for choosing to stay with us and for taking the time to leave such a positive review on Expedia! We're delighted to hear that you had a wonderful experience with us and that you would choose to stay again in the future.Your satisfaction is our top priority, and we're thrilled that you had an enjoyable stay. Should your travels bring you back to the area, we would be honored to welcome you back for another great stay.Once again, thank you for your kind words and for recommending us. We look forward to hosting you again soon!

Thank you, Fernando, for sharing your feedback on Expedia. We're pleased to hear that you appreciated the great location, price, beds, and AC during your stay at Holiday Inn Express San Juan Condado. However, we apologize for the inconvenience you experienced with the shower water pressure and temperature. Your comments are valuable to us, and we will address this issue to ensure a more comfortable experience for our guests in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for an even better stay.

Thank you, Juan, for your positive review on Expedia! We're delighted to hear that you found our staff to be very helpful during your stay at Holiday Inn Express San Juan Condado. Providing excellent service is always our top priority, and we're glad to know that we exceeded your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and hope to welcome you back again soon!

Dear Heidi,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay at Holiday Inn Express San Juan Condado.Your feedback about our breakfast offerings and the convenient beach club access is much appreciated. We're pleased to know that you found the location convenient for accessing the beach and that you appreciated the variety in our breakfast menu.We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can assist you with, please don't hesitate to reach out.

Dear Paula,Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, including the cleanliness of the sheets and the temperature of the shower water. This falls short of the high standards we aim to uphold. Just so you are aware, our hot water issue has been rectified.Please rest assured that we take your comments seriously and will address these matters with our housekeeping and maintenance teams to ensure they are rectified promptly.We understand your disappointment, and we apologize for any inconvenience caused. Your satisfaction is important to us, and we hope you will give us another opportunity to provide you with the exceptional stay you deserve.

Dear Linda,Thank you for sharing your experience with us on Expedia. We truly value your feedback and appreciate your time in providing it.Just so you know, our hotel is just renovating an area that was not for general use of our guests. That means it doesn't affect our areas at all because it is completely enclosed.If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back once our renovations are complete, and we hope to exceed your expectations on your next visit.

Dear Marguerita,Thank you for providing feedback on your recent experience with us via Hotels.com. Your input is invaluable as it allows us to continually improve our services.We apologize for the inconvenience you experienced with the breakfast food being lukewarm. Ensuring that our guests enjoy delicious and freshly prepared meals is a top priority for us, and we regret that we fell short of this standard during your stay.Please rest assured that we have addressed this issue with our team to ensure that appropriate measures are taken to maintain the quality and temperature of our breakfast offerings.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Edwin,Thank you for taking the time to share your feedback regarding your recent stay with us through Expedia. Your comments are valuable to us as they help us enhance the overall experience for our guests.We're sorry to hear that you found our pricing to be overpriced in relation to the value received. Please know that we continuously review and adjust our pricing to ensure it reflects the quality of service and amenities we provide.Your feedback will be shared with our management team for further evaluation and consideration. We strive to offer competitive rates while maintaining the high standards of hospitality our guests expect.We appreciate your candid feedback and hope to have the opportunity to better serve you in the future.

Dear Chris,Thank you for taking the time to leave us a glowing review on Expedia following your recent stay. Your feedback is greatly appreciated as it helps us ensure that we are consistently meeting and exceeding the expectations of our valued guests.We are thrilled to learn that you had a wonderful experience during your time with us. Providing exceptional service and creating memorable stays for our guests is at the heart of what we do, and we are delighted to hear that we succeeded in making your visit enjoyable.Should your travels bring you back to our area, we would be honored to welcome you once again to our hotel.

Thank you for sharing your fantastic experience, Roger! We're thrilled to hear that Joe and our entire staff made your stay exceptional. Providing top-notch service is always our priority, and we're delighted that Joe's efforts stood out to you. We'll be sure to pass along your kind words to Joe and the rest of our team. We appreciate your glowing review and look forward to welcoming you back for another outstanding stay!

Thank you, Carlo, for taking the time to leave us a 5-star rating on Expedia! We truly appreciate your positive feedback and are delighted that you had a great experience during your stay with us. If you have any further comments or feedback in the future, please don't hesitate to let us know. We hope to have the pleasure of hosting you again soon!

Dear Terrie,We hope to have the opportunity to welcome you back in the future, aiming to provide you with a 5-star experience next time. If there's anything specific you'd like to share about your stay or if you have suggestions for improvement, please don't hesitate to reach out to us directly.

Dear Steven,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff to be nice during your recent stay at Holiday Inn Express San Juan Condado.We apologize for any inconvenience caused by the size of the bathroom. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our guests' experiences.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Arlene Plaza,Thank you for sharing your experience at Holiday Inn Express San Juan Condado on Expedia. We are thrilled to hear that our central location and the overall service from our team contributed positively to your stay.We do, however, apologize for the less-than-satisfactory experience with our late-night valet parking attendant. This is not the level of service we strive to provide, and we will address this matter internally to ensure all our guests receive the attentive and professional service they deserve.Your feedback is invaluable in helping us improve. We look forward to the opportunity to welcome you back and provide an experience that fully meets your expectations.

Dear Carolyn,Thank you for sharing your review of your recent stay at our Holiday Inn Express San Juan Condado. We're glad to hear that you found our staff to be excellent, as we strive to provide the best service to our guests.We apologize for the inconvenience you experienced with the minimal hot water. Please know that this issue has been addressed and corrected to ensure that future stays are more comfortable. Your feedback is crucial in helping us improve our guest experience.We appreciate your understanding and hope to have the opportunity to welcome you back, ensuring a stay that meets all your expectations.

Dear Sally,Thank you for sharing your thoughts about your recent stay at the Holiday Inn Express San Juan Condado. We're delighted to hear that you found our location to your liking and that our beds provided the comfort you needed.We appreciate your feedback regarding the bathroom size. We understand that comfort and space are important aspects of a guest's experience, and we will certainly take your comments into consideration for future improvements.It's also heartening to know that our staff made a positive impression on you. We strive to offer excellent service, and your compliment will be shared with the team as an encouragement to continue their great work.We look forward to the opportunity to welcome you back and offer an even better experience.

Dear Isabelle,Thank you for your concise and enthusiastic feedback regarding your stay at the Holiday Inn Express San Juan Condado. We're thrilled to see your rating of 5 out of 5 and to read your succinct yet powerful word "Awesome." It's always a pleasure to know when our guests have had a memorable experience with us.We're committed to providing our guests with the best possible service and experience, and it's affirming to know we hit the mark with your stay. Your feedback is a great motivator for our team.We look forward to welcoming you back soon for another awesome stay!

Dear Barbara,Thank you for taking the time to share your experience at the Holiday Inn Express San Juan Condado. We are glad to hear that your check-in process was smooth and that you found our staff to be nice. It's also good to know that you appreciated the cleanliness of your room.However, I am truly sorry to hear about the inconvenience caused by the lack of hot water during your stay. Please know that this issue has been addressed and rectified to ensure it does not reoccur. We understand how essential a hot shower is, especially when you're traveling, and apologize for the discomfort this caused.Your feedback is invaluable to us, as it helps us to improve our services and ensure a more comfortable stay for all our guests. We hope you will consider staying with us again in the future, so we can provide you with the high standard of service and hospitality that you should expect from us.

Dear Judith,Thank you for sharing your positive rating and review on Expedia regarding your stay with us at Holiday Inn Express San Juan Condado. We are delighted to see that you had an overall enjoyable experience.We appreciate your feedback regarding the flooding at the end of the block and the issue with the wooden bathroom door in your room. Please be assured that we are attentive to these details and will address them promptly to ensure the comfort and satisfaction of our guests. We aim to provide a seamless experience, and your insights are valuable in helping us improve.We're glad that these issues did not significantly impact your overall experience and that you had a pleasant stay. If you plan to visit us again or have any further feedback or needs, please don't hesitate to reach out to us.Thank you once again for choosing Holiday Inn Express San Juan Condado, and we look forward to welcoming you back in the future.

Dear Miguel,Thank you for taking the time to rate your stay with us. We're pleased to see that you've given us a 4 out of 5 rating. It's always encouraging to know that our guests are satisfied with their experience.If there's anything specific about your stay that stood out or areas where you think we could improve, we'd love to hear from you. Your feedback is invaluable to us in our ongoing effort to provide the best service and accommodations.Looking forward to welcoming you back to the Holiday Inn Express San Juan Condado on your next visit.

Dear Franchesca,Thank you for your feedback regarding your recent stay with us. We are truly sorry to hear about the issues you experienced with the loud air conditioning and the early disturbance by our staff. We understand how important a peaceful environment is for our guests, especially when it comes to a restful night's sleep and a relaxed morning. Please be assured that your comments have been shared with our maintenance and housekeeping teams to address these concerns and ensure a more comfortable and accommodating experience for all our guests. We hope you will consider staying with us again so we can provide you with the quality stay you expect and deserve.

Dear Michael,Thank you for taking the time to share your feedback on Expedia. We are truly sorry to see that your experience at our hotel was rated only 1 out of 5. We are committed to providing our guests with the highest quality service and accommodations, and it seems we fell short of that goal during your stay.We would greatly appreciate more details about your experience, as this will help us to address specific issues and ensure they are corrected for future guests. Your feedback is essential to us in improving our service.We hope you will give us another opportunity to demonstrate our commitment to your comfort and satisfaction. Please feel free to reach out to us directly with any further comments or concerns.