The Palm House Inn

Property class: 3

Choose dates to view prices

Reviews

7.4 out of 10
Good
Located close to Mercado Central and National Theater of Costa Rica, The Palm House Inn provides free continental breakfast, a garden and laundry facilities. Free in-room WiFi and a restaurant are available to all guests.

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Terrace

A hotel room with a bed, bedside lamp, nightstand, and a safe.

Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Accessible

A hotel room with two single beds, a nightstand with a lamp, and a window with a view of greenery.

Triple Room, Accessible

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Quadruple Room

A hotel room with two beds, a brick wall, and a nightstand with lamps.

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two single beds, each with a pillow and a headboard. There is a nightstand between the beds with a lamp and a phone.

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, each with white linens, a nightstand with a lamp, and a headboard.

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (con AC)

A hotel room with a bed, a bedside table with a lamp, and an air conditioner mounted on the wall.

Standard Double Room (con AC)

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Double Room (A/C)

A hotel room with two single beds, each with a pillow and a headboard. There is a nightstand between the beds with a lamp and a phone.

Traditional Double Room (A/C)

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room Single Use

A hotel room with two beds, a nightstand with a lamp, and a window with blinds.

Economy Double Room Single Use

  • 193 sq ft
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Hospital, a neighbourhood in San José, The Palm House Inn is near a train station. National Theater of Costa Rica and Jade Museum are cultural highlights, and some of the area's popular attractions include National Center of Art and Culture and Spirogyra Butterfly Garden. Mercado Central and National Museum of Costa Rica are two other places to visit that come recommended. Visit our San José travel guide
Map
Calle 13 Ave 2 y 6, San José, San Jose, 10303

What's nearby

  • A public square with a fountain, steps, and modern buildings in the background.
    Central Park
    5 min walk - 0.4 km
  • An aerial view of a city with a prominent red-roofed building, a busy intersection, and surrounding modern and traditional architecture.
    National Theater of Costa Rica
    8 min walk - 0.7 km
  • A historic building with a red roof and classical architecture, surrounded by a plaza with statues and a fountain.
    Plaza de la Cultura
    10 min walk - 0.8 km
  • A yellow building with a flag, steps, and a fence.
    National Museum of Costa Rica
    16 min walk - 1.4 km
  • Mercado Central
    6 min walk - 0.6 km

Getting around

  • San Jose Pacific Station
    9 min walk
  • San José (SJO-Juan Santamaría Intl.)
    29 min drive

Restaurants

  • Soda El Parque
    4 min walk
  • Café & Bar Fortuna
    5 min walk
  • Antojería El Burro Loco
    6 min walk
  • La Chavelona
    3 min walk
  • Sketchy Karaoke Bar
    4 min walk

About this property

The Palm House Inn

  • Hotel near Mercado Central
  • Located close to National Theater of Costa Rica and Jade Museum, The Palm House Inn provides free continental breakfast, a garden and laundry facilities. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Airport drop-off service (surcharge), tour/ticket information and coffee/tea in reception
    • Luggage storage, a 24-hour front desk and smoke-free property
    • A lift
  • Room features
  • All guest rooms at The Palm House Inn offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers
    • TVs with cable channels
    • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 30 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is The Palm House Inn pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Palm House Inn?

The Palm House Inn doesn't offer parking.

What time is check-in at The Palm House Inn?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at The Palm House Inn?

Checkout is at noon.

Does The Palm House Inn provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of USD 30 per room applies.

Where is The Palm House Inn located?

Located in Hospital, this hotel is within a 10-minute walk of Mercado Central and National Theater of Costa Rica. Jade Museum and National Museum of Costa Rica are also within 1 mi (2 km). San Jose Pacific Station is 9 minutes by foot and San Jose Procuradiria Museum Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palm House Inn Reviews

7.4

Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 5 out of 67 reviews
Rating 2 - Terrible. 7 out of 67 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen sitio para un par de dias en San José, muy agradable el personal
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint spot For a quick stay in The city. Taft was friendly and helpful. Would recommend
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiquitito pero bueno

Muy buena atención, un hotel modesto pero bueno, limpio y central que es lo principal, relación precio calidad excelente
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super hot shower safe neighborhood and convenient to all downtown points of interests
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, habitaciones cómodas y muy limpias, excelente trato del personal.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totalmente satisfecho

Excelente atención
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendado!!!

La relación calidad precio es buena, la habitación que yo ocupe era pequeña pero suficiente (tienen habitaciones disponibles mas grandes por precio algo superior). Esta bien situado y las personas de recepción son muy amables en el trato y con mayor disponibilidad que en otros hoteles para ayudar al cliente a buscar los medios para viajar por Costa Rica de forma razonable y económica para el cliente. He utilizado este hotel dos veces en mi parada por San Jose y mi experiencia ha sido muy buena, lo recomiendo!!!!
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk service

Vi stannade här en natt. Min kompis anlände tidigare än mig och hotellet lät henne checka in tidigare samt gav henne frukost även om detta inte ingick första dagen. Receptionen, speciellt Kenneth (även den andra receptionisten vilken vi inte minns namnet på), var superhjälpsam. Han gav oss råd, tog reda på information och ringde samtal för att hjälpa oss. Hotellet är mycket centralt, gångavstånd till det mesta. Hotellet har bekväma sängar och en söt liten innergård. Inget lyxhotell men ett prisvärt hotell med bra standard.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in San Jose

Muy buen hotel céntrico en San José, su host es muy amable, el desayuno es muy bueno y sano. Espero volver pronto
Stayed 3 nights in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
They sold my room and try to send me to a really bad hotel
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
no me gustó que me ofrecieron una habitación que no era la que requería.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bieter nicht wirklich ein Frühstück, es ist eher nur ein kleiner Snack. Wasserdruck der Dusche war super. In der nähme des Hotels gibt es einige Restaurants
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So disappointing I left after one night. A small, cramped room (with 2 beds and no space to walk), creaky beds, outdated decor, the most basic of equipment- and a supposedly continental breakfast which was laughable. The bed was old and creaky, and the room was noisy. It’d be hard to imagine a more depressing night...
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Avoid the ground floor in front.

Don't stay on the first floor in room 101 or 102. You can hear everything from the buzzer for the front door to the clerk typing on their keyboard. Other than that, excellent.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location at a great price. Perfect for a couple of nights to explore the city.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort
Elegí el hotel por conveniencia en ubicación porque iba a realizar solamente un trámite en una institución. La atención por parte del personal fue Excelente, pero el hotel es triste y silencioso y la habitación no me agradó con respecto a las fotos, no hay amenidades y la limpieza no es buena, los canales de tv de mala calidad, en el baño hay una cortina ( eso ya no se usa, no es higiénico ) Es un hotel de paso pero si deben de mejorar porque no es bueno que los turistas se lleven esa impresión de la hotelería del centro de San José. Aclaro con esto que no estoy molesto solamente que no disfruté de la estancia.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place, simple breakfast (wish they did not use so much plastic), great location near Jade Museum But noisy...bring earplugs:)
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morning staff friendly,however, mattress has ticks

Awful experience, the only good about the hotel was the morning staff they were very friendly and nice. However my husband and I arrived in different flights, and there was a problem with the reservation and they didn’t let us in until he arrived almost two hours later, my six years old kid was so sleepy and they didn’t even care about him. It was awful! the night person accused us that we would leave the hotel without paying, when the payment and the reservation was already done, it was awful experience! He was so mean, I don’t understand how I do not understand how he could not think about the kid! And that is not all The mattress has ticks! They changed our room but the damage was done, they told us that this happened before on the same room!
Stayed 7 nights in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service

Good location but average for the price paid

The hotel is in a pretty good location in relation to the city centre and China town. The main drawback is the size of the single rooms which were pretty small.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, central location

Hotel was basic accommodations, but very friendly staff, clean, and in a great location. I would recommend this hotel to anyone and would definitely come back again.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were wonderful, made us breakfast to go because we had an early flight.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The best hotel really beautiful, my room was amazing
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness

Not that costly, so okay

Far from luxurious, the staff was helpful and polite and the location within walking distance of central daytime San Jose stuff, but that also put it in an iffy neighborhood, that I really didn't feel comfortable about walking around late after dark. No elevator, so I had a third floor walk up of possible 4, even though I had requested the lowest possible floor, having mucho luggage and senior citizen years. In small room, at least the wi-fi worked well, tv, bathroom and firm bed, okay.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Basic Hotel

Located in the Centre of San Jose, this hotel is within walking distance of museums, shopping, and the National artisans market (accross the street ). Convenient and very pleasant staff. Ask for a room at the back on first floor-you will be more comfortable. Staff is lovely. Continental breakfast is yogurt, fruit in bowls, white bread toasted with margarine and jam provided in packages, and one slice each of processed cheese and ham.
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar de hospedaje mi y céntrico

Un lugar muy cercano Para mis negocios en San José
Stayed 1 night in Dec 2017