El Rio Apartment | Balcony

Reviews of La Terraza Guest House B&B

3 out of 5
La Terraza Guest House B&B
Calle Salguero, San Roque, Alajuela Province

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 33 reviews" "
Rating 8 - Good. 3 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautiful grounds and friendly host.
Stayed 1 night in Feb 2024
Response from Charles on 26 Mar 2024
Dear Nicole,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our property to be very clean with beautiful grounds. Maintaining a clean and welcoming environment is a top priority for us, and we're delighted that it contributed to your positive experience.Our team takes great pride in ensuring that our guests feel welcome and comfortable throughout their stay, so we're thrilled to hear that you found our host to be friendly. Your kind words mean a lot to us and serve as motivation to continue providing excellent hospitality to all our guests.We hope to have the pleasure of welcoming you back to our property in the future for another enjoyable stay!Warm regards,

10/10 Excellent

Lubov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute and cozy place highly recommend!
Stayed 2 nights in Feb 2024
Response from Charles on 26 Mar 2024
Dear Lubov,Thank you so much for your lovely review! We're thrilled to hear that you found our place cute and cozy. Creating a warm and inviting atmosphere is something we strive for, and we're delighted that it resonated with you.Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. It's guests like you who make hosting such a joy!We'd love to welcome you back anytime you find yourself in the area. Until then, take care and safe travels!Warm regards,

10/10 Excellent

Oriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're seeking an escape that transcends the ordinary, look no further than La Terraza Guest House B&B in Grecia, Costa Rica. This isn't just a place to stay; it's an experience that will leave you rejuvenated, connected to nature, and utterly smitten with Costa Rican charm. The El Rio Apartment is a cozy haven, tastefully decorated with local flair. I fell in love with the private balcony overlooking the verdant paradise, and well-equipped kitchen for a touch of home. But the true magic lies in the little details – fresh flowers adorning the tables, local artwork gracing the walls, and the ever-present melody of nature outside your window. And, the food! Every morning, you're treated to a carefully curated breakfast. I was impressed that every breakfast consisted of a different, yet hearty, meal. The Chef, Ana, really did her thing to tantalize my palate! In my opinion, the heart and soul of La Terraza is its incredible family. They run the place with genuine warmth and care, making you feel like a cherished guest, not just a tourist. Their passion for their country and dedication to creating a memorable experience are infectious, leaving you with a newfound appreciation for Costa Rican hospitality. Special thanks to Charles, Paola, Ana, Brayan, Mauricio, and Edgardo! They truly made my experience incredible. It was very hard to leave!
Stayed 4 nights in Jan 2024
Response from Charles on 15 Feb 2024
Dear Oriana,Wow! Your incredibly heartwarming words have left us elated! We're thrilled to hear that La Terraza Guest House B&B left a lasting impression on you.It's music to our ears that you found the El Rio Apartment a cozy haven with its tasteful local décor and a private balcony overlooking our little slice of paradise. We take great joy in curating an experience that not only meets but exceeds expectations, and it sounds like the little details, from fresh flowers to local artwork, didn't go unnoticed.Chef Ana will be delighted to hear that her breakfast creations left a mark on your palate! We're lucky to have a team that pours their passion into every aspect of your stay.Your kind words about our family truly touch our hearts. We believe our warmth and care for our guests set La Terraza apart. It was our pleasure to have you, and special thanks for recognizing Charles, Paola, Ana, Brayan, Mauricio, and Edgardo—they are the heartbeat of our home.Leaving is never easy, but we hope the memories you've created here stay with you until your next visit. Until then, have a safe trip, and take a piece of Costa Rican hospitality with you wherever you go!Warm regards,

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Charles on 15 Feb 2024
Dear Kathryn,Thank you so much for taking the time to share your wonderful review! We're absolutely thrilled to hear that you enjoyed your stay at our guest house.It warms our hearts to know that you appreciated the cozy atmosphere and the little touches we strive to provide. Your kind words about our team are truly motivating – we love what we do, and it's incredibly rewarding to hear when our guests have a memorable experience.We're grateful for your recommendation and hope to welcome you back in the future. If there's anything specific that stood out or any suggestions you may have to make your next stay even more delightful, we'd love to hear them!Safe travels, and we can't wait to host you again.Warm regards,

10/10 Excellent

Diego

Stayed 1 night in Nov 2023
Response from Charles on 7 Jan 2024
Dear Richard,Vielen Dank für Ihre freundlichen Worte und die fantastische Bewertung! Es freut uns zu hören, dass Ihr Aufenthalt bei uns "Top" war und Sie gerne wiederkommen möchten. Wir legen großen Wert darauf, unseren Gästen eine erstklassige Erfahrung zu bieten, und es ist immer erfreulich zu erfahren, dass wir diesem Ziel gerecht werden konnten.Wir freuen uns bereits jetzt darauf, Sie bei Ihrem nächsten Besuch erneut bei uns begrüßen zu dürfen. Falls Sie besondere Wünsche oder Anliegen haben, lassen Sie es uns bitte wissen. Wir stehen Ihnen jederzeit gerne zur Verfügung.Vielen Dank für Ihre Unterstützung und Ihr positives Feedback!Herzliche Grüße,Charles E OwensProprioter

10/10 Excellent

Fionah

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023
Response from Chales on 28 Nov 2023
Thank you for leaving this glowing review. We hope that you will visit us again.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Spacious, well maintained, super friendly staff, balcony with a gorgeous view, and an amazing breakfast! We would definitely stay there again! The kids didn't want to leave the hotel. Definitely explore the grounds over the bridge, if the gate is unlocked. Beautiful. The only feedback for improvement I have for the owner is that the toilet seat should be replaced (or maybe just tightened?) As it shifts around a lot when sitting on it. But even with that, 5 stars for sure.
Stayed 1 night in Nov 2023
Response from Charles on 28 Nov 2023
Thank you so much for your fantastic review! We're thrilled to hear that you found our accommodations spacious and well-maintained, and we're delighted that our super friendly staff, balcony with a gorgeous view, and amazing breakfast added to the overall enjoyment of your stay. It warms our hearts to know that the kids didn't want to leave – that's the kind of experience we aim to create!Your suggestion regarding the toilet seat is much appreciated. We take all feedback seriously, and we'll address this promptly to ensure an even more comfortable stay for our future guests. Your five-star rating means the world to us, and we genuinely look forward to welcoming you back for another wonderful stay.Safe travels, and until next time!

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Little Gem
La Terraza Guest House is a quaint little boutique hotel nestled in the hills just outside of the town of Grecia. The room was comfortable and spacious. I traveled alone and I felt perfectly safe here. Don’t expect piping-hot water or stellar water pressure. This is Costa Rica! Parking is also a bit tight when the property is booked. Bonus that my room had a mini fridge, microwave, and coffee maker. I loved falling asleep to the sound of the river and waking up to birds chirping and roosters crowing. The grounds are gorgeous and breakfast was delicious. Paola, the caretaker is a sweetheart and welcomed me with a freshly baked treat. If you are visiting Grecia, La Terraza is definitely the best accommodation around. Highly recommend.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not recommend more =]
From the window that we landed, the host was carefully planning our arrival and was very attentive. She greeted us warmly, with treats, and we enjoyed a beautiful stay in a beautiful place. The breakfast was amazing and everything was perfect, no complaints.
Stayed 1 night in Aug 2023
Response from Charles on 12 Sept 2023
Thank you, Christopher, for supporting our small business and taking the time to leave this excellent review. We hope you will return and tell all your friends about us.

10/10 Excellent

Dustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the hosts waited up 2 extra hours after our flight and rental car delays. Breakfast was great!!!
Stayed 1 night in Aug 2023
Response from Charles on 12 Sept 2023
Thank you, Dustin, for this glowing review. I appreciate your visit with us and hope you enjoyed it and will return to Costa Rica.

6/10 Okay

Rachel

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This is one of the very few properties to stay in while in Grecia. The breakfast was good but if you need parking then please do not pick this place. It’s a hassle and challenge to enter and close. Be sure to specifics your arrival time because they do t have any one at the desk after a certain hours. They will make you wait until someone else there.
Stayed 2 nights in Jul 2023
Response from Charles on 12 Sept 2023
Thank you, Rachel, for visiting La Terraza Guest House. All guests, starting on the reservation date, are informed several times about the parking situation. Also, they are messaged several times to share their ETA and email information. We are a small boutique B&B and not a US franchise. Secure parking is available on the street. It is a privilege to park for free behind the gate. Most guests willingly work together to accommodate each other. Remember that a small B&B will likely not have a 24-hour check-in or a large parking area. Costa Rica is all about embracing the Pura Vida Lifestyle and Echo Toursim. Seamless parking is not a part of Pura Vida in Costa Rica.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Charles on 12 Sept 2023
Thank you for leaving a review for future guests. We hope that you will return.

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and friendly staff!
Stayed 2 nights in May 2023
Response from Charles on 8 Jun 2023
Thank you very much for taking the time to leave this glowing review. We appreciate your support and hope that you will return.

10/10 Excellent

James, The Villages

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price was right. The complimentary breakfast was excellent. I chose the most inexpensive suite ($55), which was too close to a busy street with my windows opened. Climate is perfect, no AC necessary. Next time I would pay an extra $10 and have a little more quiet. Charles was an excellent host. And the staff were always friendly and attentive.
Stayed 2 nights in May 2023
Response from Charles on 26 May 2023
Thank you James for taking the time to leave this glowing review. We were happy to host your visit to Grecia and hope that you will return to Costa Rica.

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Es lindo. Llega uber eats, para que pidan desayuno, almuerzo y cena
Stayed 1 night in Sep 2022
Response from Charles on 17 Nov 2022
Gracias por estar con nosotros. Esperamos que regrese.

10/10 Excellent

Muning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely quint place to stay with beautiful view of the garden, mountain and river right around you. Make sure you bring all your toiletries and be respectful to the locals. I love this place.
Stayed 4 nights in Jun 2022
Response from Owner on 8 Jul 2022
We are very grateful for your continued support and glowing review. We definitely feel the love!! Thank you!!

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the hills of Grecia
La Terraza was the perfect stay for us. Charles was extremely helpful, and the food and service was amazing. La Terraza is a beautiful and peaceful B&B tucked in the hills of Grecia, perfect for our getaway after house hunting. Charles even arranged tour experiences that can easily be dubbed the best birthday experience thus far! We really enjoyed our time and will surely stay again upon our return for a weekend trip. Thank you Charles for being such a gem, being a wealth of knowledge and information and providing such a great experience.
Stayed 4 nights in May 2022
Response from Charles on 25 May 2022
Thank you so very much, Candice, for this glowing review. It was a pleasure to meet you and Mike. Everyone, including other guests, enjoyed your visit. Please return to La Terraza and stay in touch.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 1 night in Mar 2022
Response from Charles on 26 May 2023
Thank you Stephen for supporting my small business and leaving this excellent review. We enjoyed hosting your visit and hope that you will return.

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room La vista was very clean and the staff was very welcoming and friendly. I recommend this place. We will definitely stay here again when visiting Costa Rica.
Stayed 1 night in Feb 2022
Response from Owner on 7 Mar 2022
Thank you for choosing La Terraza as your preferred accommodation in Grecia. We appreciate you taking the time to leave this glowing review. "Pura Vida"

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for a night. The room was lovely and the surrounding gardens were absolutely beautiful. My only complaint was the gate was locked when we arrived and I couldn't find a phone number that worked right away. Finally another guest was leaving and let us in and told us how to contact the manager. Some communication well before our arrival would have saved us some stress.
Stayed 1 night in Dec 2021
Response from Charles on 5 Feb 2022
Thank you for choosing La Terraza. We immediately request your email information and share ours upon reservations. Some guests do not respond. La Terraza can be found easily on the web. All phones numbers email addresses are listed and easily accessible. Sorry that you were unable to communicate efficiently. We hope that you enjoyed your Costa Rica adventure. Please return.

10/10 Excellent

Creighton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very beautiful, and the staff was very friendly
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodlocation, and very friendly staff. Very nice garden , very private.
Stayed 1 night in Jan 2020
Response from Charles on 26 May 2023
Thank you for taking the time to leave this review. We appreciate your visit with us.

10/10 Excellent

Melanie R M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food options, directions and guidance!
Great breakfast and great people! They were very helpful for local guidance (restaurants to eat at, directions and gift shops to shop at). Would definately come back there!
Stayed 2 nights in Dec 2019
Response from Charles on 9 Jan 2020
Thank you so very much for visiting us. I hope that you return to Costa Rica someday. Wishing you both many blessings and a Happy New Year!

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019
Response from Charles on 2 Jan 2020
Thank you

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Zimmer, gutes Frühstück.
Alles Top, kommen gerne wieder.
Stayed 1 night in Jan 2024
Response from Charles on 15 Feb 2024
Hi Richard,Thank you so much for your delightful message! We're thrilled that everything was great during your stay with us. Your satisfaction is our top priority, and it warms our hearts to know we could contribute to a positive experience for you.We would be more than delighted to welcome you back for another visit! Whenever you're ready for a return, just let us know, and we'll make sure your next stay is just as wonderful, if not better.Feel free to share your thoughts if there's anything specific you enjoyed or anything you'd like to see or experience during your next visit. We're here to make your time with us as enjoyable as possible.We are looking forward to hosting you again in the future! Safe travels until then.Warm regards,

6/10 Okay

Ricardo

Liked: Staff & service, room comfort
Disliked: Cleanliness
Para pasar la noche
La habitación es espaciosa y la vista muy bonita. Especial trato de la Srta. Paola y la persona que sirvió el desayuno, muy serviciales. La habitación limpia y cómoda con excepción de un olor en la ropa de cama.
Stayed 1 night in Nov 2023
Response from Charles on 28 Nov 2023
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that you felt there was an issue with the bedding during your stay. Our team takes great pride in maintaining the highest standards of cleanliness, and we assure you that all of our laundry is meticulously cared for.We appreciate your openness to critique, and we always encourage our guests to reach out to us during their stay if they experience any discomfort or difficulty. It's unfortunate to learn about this concern after your departure, as we could have addressed it promptly to ensure a more pleasant experience for you.

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the property was amazing, all the flowers and trees with the river flowing in the back made it very relaxing. the breakfast every morning cooked fresh was also amazing. the staff were very friendly and professional as well. the cottages where very clean!!! I would love to go back there again
Stayed 5 nights in Jul 2023
Response from Charles on 12 Sept 2023
Teresa, it was a pleasure to host your visit to Grecia. We sure hope that you enjoyed your CR adventures. Please return. Pura Vida

10/10 Excellent

Morela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto !!!
Super encantada con la estadía, es un sitio seguro y limpio. El personal es muy amable Edgardo me atendió muy bien, Charles muy gentil. El desayudo delicioso, gracias Mariela. Es un lugar que genera mucha paz y tranquilidad, el área de jardines y el rio simplemente maravillosos. Sin duda alguna volvería a hospedarme aquí.
Stayed 3 nights in Jan 2023
Response from Charles on 14 Mar 2023
Muchas gracias por visitar y apoyar La Terraza Guest House B&B. Agradecemos que deje esta brillante reseña para compartirla con futuros huéspedes. Por favor regresa algún día.

2/10 Terrible

Jose

Travelled with partner
El hotel estaba lleno , tuve que irme enfrentando el problema de la hora por la restricción sanitaria . No había espacio , todo el hotel estaba llena
Stayed 1 night in Oct 2021
Response from Owner on 25 Oct 2021
Intentó registrarse a las 2 a. M. Nuestras puertas cierran a las 6:30 PM. El último check-in es a las 9 PM. Al asistir a un evento, es mejor registrarse en las instalaciones antes del evento. De esta forma tendrás acceso a tu habitación.

8/10 Good

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Charles on 12 Feb 2021
Thank you very much for visiting La Terraza Guest House and leaving a review. It was our pleasure to host your visit to Grecia.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019
Response from Charles on 2 Jan 2020
Thank You