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La Catalina Hotel and Suites

3.5 star property
Experience mountain bliss with rejuvenating spa treatments. Savor delicious meals amidst lush gardens while taking in breathtaking views.

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At La Catalina Hotel and Suites, immerse yourself in mountain serenity with a poolside bar, coffee shop/cafe, and Temptations Restaurant serving garden views. Unwind at Desire Spa or try yoga classes; enjoy the 2 outdoor pools, library, arcade/game room or explore the nearby mountains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Gym

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About this property

La Catalina Hotel and Suites

  • Hotel in the mountains
  • At La Catalina Hotel and Suites, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Indulge in a body wrap, a facial and a massage at Desire Spa, the on-site spa. The on-site restaurant, Temptations Restaurant, offers breakfast, lunch, dinner and garden views. Yoga classes are offered at the gym; the property also has a garden, a hair salon and an arcade/games room. Free WiFi in public areas is available to all guests, along with a library and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • 2 outdoor pools, along with pool umbrellas
    • Free self-parking
    • Breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and a porter/bellboy
  • Room features
  • All guest rooms at La Catalina Hotel and Suites feature comforts, such as pillow menus, as well as amenities, such as safes and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • LED TVs with cable channels
    • Balconies, fridges and coffee/tea makers

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: approximately CRC 3 to 3.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Frequently asked questions

Does La Catalina Hotel and Suites have a pool?

Yes, this property has 2 outdoor pools.

Is La Catalina Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Catalina Hotel and Suites?

Self-parking is free at this property.

What time is check-in at La Catalina Hotel and Suites?

Check-in begins at 2 PM.

What time is check-out at La Catalina Hotel and Suites?

Checkout is at noon.

Does La Catalina Hotel and Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is La Catalina Hotel and Suites located?

Situated in the mountains, this spa hotel is 1.9 mi (3.1 km) from Cafe Rosa Blanca Organic Coffee Farm and within 6 miles (10 km) of Cafe Britt Coffee Farm and Ultrapark Free Zone & Business Center. Global Park Free Zone and Business Park and El Fortín are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

6.6

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 63 reviews
Rating 8 - Good. 15 out of 63 reviews
Rating 6 - Okay. 14 out of 63 reviews
Rating 4 - Poor. 8 out of 63 reviews
Rating 2 - Terrible. 5 out of 63 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Acceptable service, not as in the pictures/feature

Telephone in the room not working, Wifi could not be enabled in the habitation, interior roof in the bathroom damaged. All these things were communicated upon arrival, only the last one was fixed. Other rooms were available but was not allowed to change to another one with services working properly. The family pool and the gym shows lack of adequate maintenance.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
El cuarto del presidential suite en las ventanas le hacian falta persianas, el cual permitia el ingreso de la claridad cuando amanecia. Luego el olor de la habitacion, se percibia un olor a humedad por falta de ventilacion del cuarto. El cuarto si era comodo en cuanto a tamaño y por otro lado comida estaba bien. Sin embargo observe un gato dentro de la cocina eso no me agrado mucho. El personal que hay se observo que hacen u esfuerzo por brindar un buen servicio. En general considero que se puede mejorar bastante con mas personal q atienda las condiciones de limpieza y olor ya que la instalacion es muy linda. Oh tambien los jardines los note muy descuidados.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

esteban

Liked: Cleanliness, room comfort

Good for going with couple or very close friends

We met nice people and had a good time as couple.... Hotel people are not very friendly but they help when you ask them for. The pool was nice but it could be better cleaned.... The food was ok.... The fun is always in your hands and the rest is up to you! Don't go alone by yourself
Stayed 2 nights in Jun 2017
Verified

4/10 Poor

Traveler1

Disliked: Cleanliness, property conditions & facilities

Nude Hotel

Expedia did not mention to us that this was a nude hotel. You could imagine our shock upon check- in. Apparently the hotel goes by another name too, "Desire". Be ware of this, I'd hate someone to be put in an awkward situation like this in a foreign country.
Verified

2/10 Terrible

Scott C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

web site needs updating left early won't be back

booked presidential suite with balcony . no balcony ?? wi fi non existent. manager even gave me a code but said you can try this but it will not work. Ownership needs to fix this place or close it. employees did their best with what they have . paid for two night, left after one ,
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel genial de montaña

Se ve el valle central de san josé de noche totalmente precioso
Verified

8/10 Good

Geovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente trato por parte del personal a cargo

Muy buena experiencia
Verified

10/10 Excellent

Sam & Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service in excellent kept grounds

Was more relaxing and beautiful than expected. Extremely clean throughout. The entire facility is kept immaculate; from the rooms to the gardens, trees and pools. The views are amazing especially at night. The service from the staff was incredible and very much appreciated. Very good food, cold drinks, and prompt service with a smile. Being in a very remote area forced us to stay within the resort during our stay and relax while being pampered by the attentive staff. I know there are options to explore outside of the resort, but we chose to stay put during our stay. We enjoyed a very much needed romantic vacation with nothing to worry about. We really enjoyed the freedom and quietness as well as the opportunity to enjoy nature nude when we felt like it. Thank you to Laura, Angela, Luis, and the rest of the staff for making this vacation an unforgettable one.
Verified

6/10 Okay

mauricio

adult hotel

my experience was nice , but you have to tell the people that the hotel is for swingers couples because the real name of the hotel is hotel desiere, and people are walking in bathsrope, and the presidential suite that we buy, the carpet smells, the courtain did not work and it was a little disapointment. We ask for a room change and it was very nice near tennis court.
Verified

6/10 Okay

cece

Liked: Staff & service, property conditions & facilities

I would say a 3 1/2 star....

So me and my husband had a one night stay here and upon reading reviews it seemed like a nice place. It's an adult only hotel in a secluded location. Two pool, a jacuzzi, the landscape was beautiful, the mansion had lovely ornate woodworkings. But the downside to the stay that made it super uncomfortable was that I felt like I was in a horror movie. We went on a weekday, and we're the only guests on the property. Mind you we were at a very secluded location so that didn't help to the uneasiness of this place. The guy who showed us the grounds said that people usually come on the weekends, I hope so because it was just weird. The room was a little musty but pretty. No English channels on TV. And I pretty much stayed up all night thinking I was gonna be sold to traffickers. Lol. I have a wild imagination. If there were more guests I strongly believe I would have had a better time that is why I would recommend this place because of its beauty and charm. But I wouldn't recommend going on a weekday unless your into that kind of secluded, different country, creepy shanangins lol.
Verified

2/10 Terrible

Geancarlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calificación 0 estrellas

Horrible es el resumen del hotel. Realmente este es un hotel que no es recomendado y no es de buen servicio, este hotel dice dar wifi y no lo tienen, ofrecen habitaciones muy lindas y limpias en sus fotografías y no es así, no son nada lindas, aparte ofrecen llamadas nacionales gratuitas pero no tienen ni teléfono las habitaciones, como es posible que ni hielo para los huéspedes puedan ofrecer... No es un hotel serio la piscina estaba sucia nunca la limpiaron, la televisión por cable era fatal y no brindaron el servicio de aseo a la habitación un día.. Creo realmente que las fotografías ofrecidas y demás información del hotel es una burla y engaño a las personas.
Verified

6/10 Okay

bart

Liked: Cleanliness, staff & service

hard to get to and find

with our rented car and directions that were supposed to be their in 30 minuted from the airport....took us 5 hours. We finally found someone whe lived there and we followed them. I never get lost while driving, but in Costa Rica the streets do not have names and sometimes come to dead end . We were going so much in circles that I seen the same person selling lottery ticket by the street. The place is like a guarded palace on the side of the mountain. The place does not have heat in the rooms. food excellent. grounds excellent. It overlooks San Jose at night and view is great. The Hot tub had a malfunction .... and the pool was shallow and cool. We got there at night and it was cool. We really could have used a blanket. Oh by the way the road to this place was really bad.. Would I go back... no.
Verified

6/10 Okay

Seline

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

war ein wenig enttäuschend

das hotel ist in die jahre gekommen! bilder sehen besser aus als es ist! war aber sonst tip top!
Verified

2/10 Terrible

Gerson Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

malo

las condiciones de la cama esta pesima
Verified

8/10 Good

aprendiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy lindo todo

A mi esposa y a mi nos encanto estamos pensando volver otra vez y con fe este año
Verified

10/10 Excellent

Fam. Gómez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen servicio

A pesar de que es complicado llegar al hotel, ya que estás ahí, la amabilidad del personal hace que lo olvides y te sientas cómodo con la elección. El personal hace lo posible para que estés contento.
Verified

10/10 Excellent

meme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the mountains over looking the city

First time at this hotel and was a great surprise. There are two swimming pools and one is clothing optional. We had a great room in front of the pool, the room also had a full kitchen,living area, comfortable bed, and the property is located in a quiet area with plenty of nature. Also the nightly concert performed by the frogs in the pools by the main building.
Verified

4/10 Poor

Koala123

Disliked: Cleanliness, staff & service

not what we expected

The hotel is situated in a wonderful setting up on the hill, overlooking San Jose in the midst of very nice gardens. But it is difficult to get up there because the road is in very poor condition. Without a GPS and a 4x4 we would have never reached the hotel. The hotel itself did not meet our expectations. The room was not very clean. We had several ant trails directly through our room. The chairs and bedding smelled a bit moldy. After heavy rainfall was a big puddle under one window. Everything was rather old and run down. Under the bed we found rubbish from the last guest. The restaurant is good at reasonable prices but the staff could be a bit more motivated.
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Questionable near San Jose

This hotel was so creepy we had to leave and find another hotel. Staff couldn't get our "room" unlocked after our efforts. Had a hard time getting anyone to let us in through the gate at dark. Expected an Adam's family member to appear. I was actually shocked that this hotel was offered through Expedia. Charge was non-refundable. Now I know why.
Verified

2/10 Terrible

Nancy Williams

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not as represented!

The pictures on hotels.com did NOT represent the room we stayed in. We arrived at the beautiful place (apparently called the "Desire" Hotel), checked in, and then had to drove down a road to a completely different building that looked like a run-down house that had been converted to rooms. This is the Catalina. No wifi, no a/c, handle of hair dryer all taped up, one small soap at sink (none in shower), one shampoo, no coffee for coffee-maker, and generally in very poor condition. It was clean and the view was beautiful. It's not right, however, that we were mislead by pictures and description on hotels.com website.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad asegurada

Excelente como siempre..... Recomendado
Verified

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estuvo bastante bien

Muy bien, la alimentación en realidad muy buena. Un lugar tranquilo.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful staff, helpful; very positive experience

Very nice hotel, wonderful location: flowers, pool, jacuzzi- not in town, about 20 mn from Heredia. Very nice staff (especially Angela :), good food.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Escapada agradable

Bonito hotel y atención de muy buena calidad.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa oportunidad para descansar!

Bonito hotel y atención excepcional.