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Hotel Alajuela

3.0 star property
Start your day off right with a delicious breakfast then explore the local scene with easy access to ticket assistance.

Choose dates to view prices

Hotel Alajuela offers a warm welcome with free full breakfast, in-room WiFi, and smoke-free premises. Enjoy the convenience of tour/ticket assistance and 24-hour front desk support during your stay.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is ₹2,744
₹3,100 total
includes taxes & fees
30 May - 31 May

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About this property

Hotel Alajuela

  • Hotel located in Carmen
  • Hotel Alajuela provides free full breakfast and more. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Smoke-free property, ATM/banking services and tour/ticket information
    • A 24-hour front desk
  • Room features
  • All guest rooms at Hotel Alajuela offer comforts, such as premium bedding, in addition to
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with cable channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Alajuela pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Alajuela?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Alajuela on 30 May 2026 start from ₹2,744, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alajuela?

There is free parking nearby.

What time is check-in at Hotel Alajuela?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hotel Alajuela?

Checkout is at 11:00 AM.

Where is Hotel Alajuela located?

Located in Carmen, this hotel is steps away from Central Park, Juan Santamaría Park and Juan Santamaria Historical Museum. Alajuela Cathedral and Central Market Alajuela are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

5.4

Amenities

7.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 61 reviews
Rating 8 - Good. 10 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 10 out of 61 reviews
Rating 2 - Terrible. 16 out of 61 reviews

Reviews

Verified

10/10 Excellent

Kseniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with a very affordable price, not for demanding clients, still clean, super comfy located and the stuff service is very friendly.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

The hotel was absolutely fabulous. The staff was outstanding. And the location was perfect. I certainly recommend this hotel.
Stayed 13 nights in Dec 2024
Verified

8/10 Good

Melissa

Very nice staff with home cooked typical breakfast. Had a very comfy mattress which is rare for local Costa Rican motels. The property is older which makes it more charming than the chain hotels. Support local families instead of big CEO’s and make a positive difference in the communities you stay in!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely friendly atmosphere, nice stay, though the room is noisy, because there is a park outside, if you need to sleep well and sensitive to noise, it won't be your option. However, the room is spacious and clean. And you are 1 minute walk from the center. the stuff is super friendly and breakfast is delicious.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

I

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival there is nowhere good to stop to be dropped off by an uber. During the daytime it was not bad to walk around outside, come night time i would not reccommend leaving the hotel. Our room was not clean, the bathroom had hair all over the ground in the corners. The room we had was directly adjacent to a busy street where cars drove over a metallic grate that rattled your brain every time a car drove over it. There was also a one inch gap between the window and the casing around the window allowing all the sounds odors and bugs from the street to enter the room. The staff was nice enough. But after spending a couple of hours in the room we actually decided we dont want to spend the night there and found a better accomodation. If you were a cochroach from a crack den i would reccommend this hotel. Otherwise i would do everything in my power to stay clear. We were a little upset because from what i found online it was mostly 3 star reviews. We thought it would be good enough for a short stay before flying out in the early morning. For that reason im being very detailed in my review to hopefully save someone the headache my girlfriend and i had while traveling.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel, a good location
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Karla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's the example of "you get what you pay for" It's a very old building and it looks dirty even if it's not. We don't received housekeeping service until the 5th day. The staff were excellent!!
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Eudy

Liked: Cleanliness, amenities, property conditions & facilities
Thank you. Perfect for the emergency
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jigar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff said it had free parking. When I came they asked me to park at one parking lot as there is no parking in the hotel. That parking lot was full so hotel asked me to park at different parking lot but that parking lot closes overnight. So hotel staff asked to park at 3rd parking lot at my own expense. I had to pay for the parking and hotel won't reimburse me. Room was tiny. Just fitted 2 beds. The bathroom was disgusting with stains all over the floor and I side the shower . Floor was dirty. In morning water stopped working at 8 am and it was turned on at 10am. Noise started in the hotel at 6am. Never ever stay in this hotel.
Stayed 1 night in May 2026
Verified

4/10 Poor

Juan

Liked: Cleanliness
Staff was very friendly but the room was so loud with the traffic outside! We had a very hard time sleeping with the constant truck and motor traffic. The windows do not keep out any noise. My usual earplugs that help me sleep in noisy areas were no match to this level of noise.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Maziar

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was helpful and great but I was given a room on 3rd floor had to carry heavy suitcase up and clearly the room had not been used for a very long time, the tap water was brown for the first minute And the fan on ceiling had chunks of dust on it So I guess you get what you pay for so it’s ok
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, amenities
Very noisy! No parking. Water pressure was almost ZERO.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Isabelle

Disliked: Cleanliness, staff & service, amenities
This hotel should not be listed on your site. The room was incredibly unclean, the photos did not match the listing, it did not have the amenities it claimed to have, and immediately upon arriving we were warned by fellow travelers that their room had been broken into and possessions had been taken. We hardly slept out of disgust and fear, and left as soon as we were able.
The unmade bed.
The murder-like smears and stains on the walls.
The absolutely disgusting couch that had crumbs and debris in the cracks, and damage on the arm.
The gross bathroom, with an open shampoo packet someone clearly used as a substitute for the hand soap that wasn't provided.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it because it was clean, had all I need i was well help when I need it the hotel is in a good spot to goo buy stuff the receptionist was educated.i had everything I really felt fantastic I recommend it to everyone!!
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Sitha

The fan needs to be replaced or install an air conditioning, because the fans are very noisy which is impossible to sleep with while it's on. They should do something about the wall to have sound proof because it's a diaster noise that disturbs us the whole night, we didn't sleep well at all. All night long it was very noisy from the street. We won't be back! If anyone needs to have a peaceful sleep this is not a place for you.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jonathan

Liked: Cleanliness
The room is very noisy, you can hear people in other rooms and noise from the road
Stayed 1 night in May 2025
Verified

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not choose this hotel.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Cleanliness
Location is great for different food options, easy transport to the airport. Staff were friendly and helpful. Facilities were a bit outdated. Definitely need to bring earplugs as the hotel is near a busy park, other commercial places where dances, music and all that comes out at weird night hours. People with loud radios on the streets, so earplugs are a must if staying in this hotel.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

HOTEL.COM should delist these properties

This place is pathetic and against any standards of HOTEL. This should be delisted, surprise that HOTEL.COM supports these type of Facilities with out validation. One and only fresh thing is WINDOW Curtains. Every linens had stains. Unfortunately we have to spend 6 hours overnight until early morning flight departure. Entire building and room is bad smell and Stains. Mat was drying in shower hanging
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

All good
Stayed 1 night in Dec 2024
Verified

8/10 Good

Luis H

Liked: Cleanliness, staff & service

Outside noise

It was ok But my room was on the street view and there was a water sewer loose on the corner and every single car make a lot of noise when drive on top of it. Very loud. Can’t let us rest well
Stayed 2 nights in Jan 2025
Verified

8/10 Good

SHAMIRA Angelica

Liked: Staff & service
It is an older building. There are no microwaves, fridges or coffee makers in the rooms nor do the rooms have AC. If you don't mind that, then you'll like it. It is in the middle of town therefore you have plenty of stores, restaurants, parks and museums with in walking distance.
Stayed 8 nights in Apr 2023
Verified

2/10 Terrible

Tove

Disliked: Cleanliness, property conditions & facilities
The room was dirty and didn’t feel clean, and it had mould in it
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Mery

Disliked: Cleanliness, staff & service, amenities
Todo el servicio pésimo
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nefi

Liked: Cleanliness, amenities, property conditions & facilities
Un buen hotel justo en el centro.
Stayed 12 nights in Feb 2026