Breakfast and dinner served, international cuisine
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Reviews of Courtyard by Marriott San Jose Escazu

3.5 out of 5
Courtyard by Marriott San Jose Escazu
Autopista Prospero Fernandez, Calle Marginal N, Plaza Itskatzu, San Rafael, San Jose

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 667 reviews" "
Rating 8 - Good. 206 out of 667 reviews" "
Rating 6 - Okay. 41 out of 667 reviews" "
Rating 4 - Poor. 15 out of 667 reviews" "
Rating 2 - Terrible. 14 out of 667 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

AYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. Only thing our sheets were dirty but they came and changed them right away.
Stayed 3 nights in May 2024

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is so gentle
Stayed 2 nights in May 2024

6/10 Okay

milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrew, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good option for affordability and overall quality. I have stayed in nearly every hotel in the area and this is the most affordable and has almost all of the amenities of the other hotels. I will continue to stay here in the future.
Stayed 1 night in Apr 2024

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Crystal DeAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bilingual staff were so nice and accommodating from the moment you arrive. They took great care of us the entire time and the food at the restaurant is fantastic!
Stayed 3 nights in Apr 2024

8/10 Good

Belinda De

Stayed 4 nights in Mar 2024

8/10 Good

Rosa

Stayed 1 night in Mar 2024

10/10 Excellent

Hani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, good location I will come again
Stayed 1 night in Mar 2024

4/10 Poor

Olga, MEDLEY

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The property is well located and safe.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was my pit stop to my actual hotel but it did it’s job. I didn’t care for the food much but everything else was good to me.
Stayed 1 night in Jan 2024

10/10 Excellent

Isabelle, Tamarindo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Been completely remodeled, it's perfect!
Stayed 1 night in Feb 2024

10/10 Excellent

ANGELO

Stayed 2 nights in Jan 2024

2/10 Terrible

Shirley

Stayed 3 nights in Jan 2024

8/10 Good

Avril

Disliked: Staff & service
Close to a lot of stores and restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Chantal

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water in the room!
Stayed 2 nights in Jan 2024

10/10 Excellent

JAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Shahar, San Francisco

Stayed 1 night in Jan 2024

10/10 Excellent

guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, very clean, comfort!
Stayed 1 night in Dec 2023

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good near Multiplaza 30 minutes drive from airport.. Cleanrooms with friendly staff.
Stayed 8 nights in Dec 2023

10/10 Excellent

Arnold

Stayed 1 night in Dec 2023

6/10 Okay

Robert

Stayed 4 nights in Dec 2023

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Dec 2023

10/10 Excellent

Elena

Stayed 2 nights in Dec 2023

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Nov 2023
Response from Fanny on 11 Nov 2023
Hi Arnold, Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Fanny on 11 Nov 2023
Thanks for take your time to evaluate our service. We hope to welcome you back in the future

10/10 Excellent

C

Stayed 3 nights in Oct 2023

10/10 Excellent

Jose, SAN SALVADOR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Fanny on 27 Oct 2023
Muchas gracias, por evaluar nuestro servicio.Le esperamos pronto :)

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Fanny on 27 Oct 2023
Muchas gracias por evaluar nuestros servicios.Le esperamos pronto.

10/10 Excellent

Alexander, Newburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff
Stayed 3 nights in Sep 2023
Response from Fanny on 25 Oct 2023
Thank you for your visit and nice feedback. Was a pleasure to serve you.Thank you once again for choosing our hotel and we hope to welcome you back in the future.

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Both receptionists where Amazing the lady at night and the one in the morning of our departure they made everything perfect!!
Stayed 1 night in Oct 2023
Response from Fanny on 22 Oct 2023
I'm so glad to hear that. I'm going to pass on your comment to my colleagues. We hope to see you soon.Thanks

10/10 Excellent

Shannon N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, extremely helpful and nice!
Stayed 4 nights in Aug 2023
Response from Fanny on 20 Oct 2023
Thank you Shannon. We appreciate your comment.

10/10 Excellent

Rafael

Stayed 3 nights in Oct 2023
Response from Fanny on 11 Nov 2023
Thank you for take your time to evaluate our service. We hope to welcome you back in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, awesome breakfast! Only complaint was that an advertisement banner for the restaurant is covering the entry fencing from the main road and it blocks the view of oncoming traffic while exiting onto the side street.
Stayed 1 night in Oct 2023
Response from Helen on 12 Oct 2023
It was a pleasure to have you here. We hope you come back soon. We appreciate so much your feedback.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Choice for a Hotel!
Absolutely the best Hotel we ever stayed at! Staff is extremely friendly! Location is convenient and close to so many thing!
Stayed 2 nights in Oct 2023
Response from Helen on 12 Oct 2023
It is an honor for us that your stay was so pleasant, thank you very much for your comments, we hope you come back soon.

10/10 Excellent

Coretta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly and eager to help. Slyvia was awesome !!! She arranged my taxi and my excursions. I loved my stay there. I will be back !
Stayed 10 nights in Sep 2023
Response from Helen on 12 Oct 2023
It is an honor for us that your stay was so pleasant, thank you very much for your comments, we hope you come back soon.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only negative opinion is that I’d wish the property remove the executive lunch banners on fence. Exiting onto the road is very difficult because you can’t see oncoming traffic on a busy fast paced road. The banners are blocking the view and are a hazard.
Stayed 1 night in Sep 2023
Response from Helen on 12 Oct 2023
It was a pleasure to have you here. We hope you come back soon. We appreciate so much your feedback.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Helen on 26 Sept 2023
It was a pleasure to have you here.We hope you come back soon.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business - One Night
It was perfect for what I was looking for as a one night stay.
Stayed 1 night in Sep 2023
Response from Helen on 26 Sept 2023
It was a pleasure to have you here. We hope you come back soon. We appreciate so much your feedback.

10/10 Excellent

Gerson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Helen on 26 Sept 2023
It was a pleasure to have you here.We hope you come back soon.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly! Everything was clean and comfortable.
Stayed 1 night in Sep 2023
Response from Helen on 18 Sept 2023
It was a pleasure to have you here. We hope you come back soon. We appreciate so much your feedback.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2023
Response from Helen on 18 Sept 2023
It is an honor for us that your stay was so pleasant, thank you very much for your comments, we hope you come back soon.

6/10 Okay

Carlos Rafael

Liked: Cleanliness, staff & service
No pool in a tropical country… bad idea.
Stayed 4 nights in Aug 2023
Response from Helen on 18 Sept 2023
Our most sincere apologies for the inconvenience, we appreciate so much your guests.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as always.
Stayed 1 night in Aug 2023
Response from Helen on 18 Sept 2023
It is an honor for us that your stay was so pleasant, thank you very much for your comments, we hope you come back soon.

10/10 Excellent

Meli

Travelled with family and small children
Liked: Amenities
Beautiful property with modern finishing
Stayed 1 night in Aug 2023
Response from Helen on 22 Aug 2023
It was a pleasure to have you here Miss. MeliWe hope you come back soon.

8/10 Good

Francisco

Stayed 1 night in Aug 2023
Response from Helen on 22 Aug 2023
It was a pleasure to have you here. We hope you come back soon.

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente propiedad nos hemos quedado muchas veces, esta vez solo un día el domingo el servicio de restaurante fue un poco malo ya que estaban recibiendo mucha gente de afuera para el bufé y no nos atendieron bien y a mi esposa no le trajeron la bebida que le ofrecieron.
Stayed 2 nights in Aug 2023
Response from Helen on 22 Aug 2023
Fue un placer tenerlos con nosotros Sr. Jeffry Nuestras sinceras disculpas, por los inconvenientes causados.Esperamos que vuelva pronto.Le agradecemos mucho sus buenos comentarios.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a splendid view of the area. The garden was well kept. The food and breakfast was great. The onliest thing we did not like is that the room wasn't extensively cleaned, which resulted in triggering our allergy.
Stayed 12 nights in Jul 2023
Response from Helen on 17 Aug 2023
Our most sincere apologies for the inconvenience that could cause the problem that occurred during your stay, we appreciate so much your comments.

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2023
Response from Helen on 18 Sept 2023
It was a pleasure to have you here.We hope you come back soon.