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Reviews of Ara Macao Inn

2.5 out of 5
Ara Macao Inn
CALLE 25, BARRIO CALIFORNIA, San José, Province of San Jose

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is a 3pm and I got there waaay before that but Jorge (the front desk person) had the room ready in like an hour so I can check in. I traveled by myself and this place was enough for me, just what I needed. Affordable and just a few minutes walk from restaurants, park, market and bars. The room had a fridge a microwave, a sink and TV. Only thing it didn’t have was a coffee machine, I drink a lot of coffee but it really wasn’t a big deal, its Costa Rica you find coffee everywhere;) also They give you a key to get to the hotel and that made me feel safe, only guests can go in.
Stayed 4 nights in May 2024
Response from Ara Macao Inn on 27 May 2024
We are glad that you had a good experience at Ara Macao Inn, we hope that on your next visit we can offer you a cup of coffee in the lobby.Thanks for your references.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien un lugar muy tranquilo sin tantos problemas de ruido etc todo perfecto 👌
Stayed 1 night in Mar 2024
Response from Ara Macao Inn on 4 Mar 2024
Buenos días!Nos alegra que haya disfrutado de su estadía con nosotros. Espero pronto pueda regresar. Saludos cordiales.

8/10 Good

Eligio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Ara Macao Inn on 12 Jan 2023
Gracias por sus comentarios, seguimos trabajando para brindarles un mejor servicio en sus futuras estadías.

8/10 Good

sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old house which could use a little TLC
Response from Ara Macao Inn on 21 Dec 2022
Good morning Miss Sally Thank you, we appreciate your comment, we will be working on it to improve our service and make your stay more pleasant. Sincerely

10/10 Excellent

WSMFP33

4/10 Poor

Bret

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Ara Macao Inn on 13 Aug 2021
Thank you for bringing this issue to our attention, Mr. Bret . Please accept my sincere apology for the inconvenient that you had at our property , I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Alejandro Vazquez and I am the hotel Manager at Ara Macao Inn, please give me a call on 506 – 2233-2742 when you have a spare moment and I’ll try my best to make this situation right.

6/10 Okay

Verified traveller

Bed was comfortable Good location for Museum and National Park
Stayed 2 nights in Sep 2019

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Por el precio, genial !
La estadía estuvo súper buena. Es un poco viejito pero tiene su encanto. Te sientes super bien. Un poco como una cabaña en las montañas. Y más que eso porque el lugar tiene todo las cosas que nescesitamos : buena cama, agua caliente, cocina con todo, etc. y es súper céntrico. Además de todo, la persona quien administra ese edificio es super acogedor. Después de un viaje super largo con el autobús, la pasamos super bien Muchas gracias. Será aseguramente mi lugar para dormir en San José. En resumen, por un precio barato es excelente ! Sylvain, un viajero francés
Stayed 1 night in Feb 2023
Response from Administración on 28 Feb 2023
Sr. Sylvain Nos alegra mucho que haya disfrutado su estadía con nosotros, estamos tratando siempre de mejorar nuestro servicio y su comentario nos alaga. Esperamos pronto regrese y siga disfrutando nuestro país. Muchas gracias Ara Macao Inn