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Reviews of AC Hotel San Jose Escazu

3.5 out of 5
AC Hotel San Jose Escazu
Avenida Escazu, Complex Prospero Fernandez Highway, San Rafael

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 260 reviews" "
Rating 8 - Good. 47 out of 260 reviews" "
Rating 6 - Okay. 14 out of 260 reviews" "
Rating 4 - Poor. 9 out of 260 reviews" "
Rating 2 - Terrible. 7 out of 260 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maritza L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight on your way to your next destination
Stayed 1 night in Apr 2024

2/10 Terrible

Michal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paid thru Expedia. They asked for a credit card for incidentals. Gave them my Discover. Then later i went to the bar, tried to charge to the room, it was declined, but i used that same Discover to pay the bar bill. I asked the desk and they said, the card i gave for incidentals was only for room service. I checked out, they gave no receipt because i prepaid with Expedia. Then later that day, they charged $369 to that same Discover even thou i had already prepaid with Expedia. I drove back to the hotel and the man apoligized and blamed it on a colleague. Claimed he credited my card. Meanwhile that amount hold against my credit for 10 days
Stayed 1 night in Mar 2024

10/10 Excellent

LORELEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto, volveria
El hotel es lindo, nuevo, comodo. Nos resulto complicado acceder al estacionamiento, un tanto tipo laberinto. Esta en una zona muy linda, tiene negocios ahi mismo y un lindo restaurante en la puerta y esta a 10 minutos de auto de un shopping muy lindo.
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and price.
Stayed 1 night in Jan 2024

10/10 Excellent

klara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

JOSE

Stayed 1 night in Dec 2023

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0k
Stayed 3 nights in Dec 2023

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall,. ok.
Stayed 1 night in Dec 2023

10/10 Excellent

Wei

Stayed 1 night in Dec 2023

10/10 Excellent

Edgar

Stayed 4 nights in Dec 2023

8/10 Good

Kristine Adams

Stayed 2 nights in Dec 2023

8/10 Good

David

8/10 Good

Alan

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

catarino

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Guillermo, Guatemala

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

andrea

Stayed 6 nights in Nov 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Austin is a gem!
Stayed 6 nights in Nov 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Carlos, Smithtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 9 nights in Oct 2023

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sleek modern beautiful hotel in the best shopping district in the city
Stayed 1 night in Oct 2023

10/10 Excellent

Tami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Karina

Stayed 1 night in Sep 2023

10/10 Excellent

Chelsea, Littleton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful in all aspects. Central to anything in San Jose - Escazu, Santa Ana and downtown. Staff was 5 star. Highly recommended for sure.
Stayed 7 nights in Sep 2023

10/10 Excellent

Monica, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Emily Chiquita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was super nice and helpful. I would book with them again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place.
Stayed 8 nights in Aug 2023

10/10 Excellent

Joyanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
excellent service by staff
Stayed 1 night in Sep 2023

2/10 Terrible

NELSON

Disliked: Staff & service
Untruthful
We bookd for 3 nights and unfortunately I had a severe medical condition with my heart and checked out after one night. It turns out left for Miami for heart surgery that same day. Hotels.com contacted the hotel for assistance and where rejected. I wrote to the hotel and they said that it was hotel.com that rejected the request which was not true . Irene Peters was not only not helpful, she was not sympathetic, blamed others such as hotels.com. Do not stay here. BTW the dinner that night was terrible
Stayed 3 nights in Jul 2023

10/10 Excellent

Jose, Miami

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place, very modern and great breakfast, just be careful some one else charge 25 us on my room for a hamburger and a beer when i made check out and hotel accept not to charge me
Stayed 2 nights in Aug 2023

10/10 Excellent

Kun-Chun, Managua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and location.
Stayed 8 nights in Jul 2023

6/10 Okay

Tatiana

Business traveller
Disliked: Cleanliness
Well located but overpriced for a basic hotel. The common areas with carpet stink and the bathroom was filthy. The breakfast was below standards
Stayed 2 nights in Aug 2023

10/10 Excellent

Antonio, San Pedro Sula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great attention to detail by all staff. They went out of their way to ensure our stay was pleasant.
Stayed 1 night in Jul 2023

4/10 Poor

gary

Stayed 3 nights in Jul 2023

10/10 Excellent

Desiree M

Stayed 3 nights in Jul 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 1 night in Jul 2023

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Jezabel

Stayed 4 nights in Jul 2023

10/10 Excellent

shaid

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Cheryl

Stayed 1 night in Jul 2023

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great location and a nice hotel. We stay as it is near the highway that we take to the beach and it has a rental car service. However we did ask if there is a rental car on site and were told no, when, in fact there was. And, some issues with the AC.
Stayed 2 nights in Jul 2023

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Jun 2023

10/10 Excellent

Danielle

Stayed 1 night in Jun 2023

10/10 Excellent

BRENDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It´s a very nice hotel to stay and staff incredibly kind
Stayed 3 nights in Jun 2023