San Gregorio de Nigua Trip

Amazing staff and stunning property. Would absolutely come again.

NOT 420 Friendly!! The pool temperature was disgustingly hot! I understand it’s July, but the pool water was as hot as the hot tub. The lagoon water had jellyfish. I’m familiar with other resorts and travel months and they have been cooler and refreshing! When you arrive you’re forced to make dinner reservations for your entire trip if you want to go to one of the restaurants. Because of this limitation we gave 4 stars in the hotel lobby kiosk. AND SOME OF THEM THEY HAVE KIDS AT THEM! The very next morning- they woke us up with a call asking how to get that 5th star?? The entertainment was so so. They did a disco night and none of the entertainment team knew how to dance it; however, they had the Dance Fever motion down. Spanish is the language. Very few people speak English.

We had a very enjoyable stay overall. The room was clean, spacious, and comfortable, and the air conditioning worked perfectly throughout our visit. The staff was friendly, welcoming, and always willing to help. The food was good, with enough variety to find something you enjoyed at every meal. One thing that could be communicated more clearly is the beach access. We knew the hotel was not beachfront, but we expected the beach arrangements to be easier to understand. During our stay, we discovered that Juan Dolio Beach is public, and we also learned through social media that access to the neighboring hotel’s beach facilities is only included with certain packages or room categories. That part was a bit confusing at first. Aside from that, everything was well organized, and we would definitely consider staying here again if we return to the area.

Excelente hotel, servicio y atención. Definitivamente la mejor opción en Samaná por muy lejos, y además muy conveniente. Bien ubicada, con aparcamiento techado y conector de vehículos eléctricos. El paquete todo incluido es excelente y nos encantó. Excelente el servicio en recepción, y el restaurante Caraoba. La piscinas son excepcionales y la vista es la mejor. Solo pequeños detalles como el sonido del aire acondicionado en nuestra habitación, y que se terminaron algunos productos durante nuestra estancia. Todo lo demás por encima de lo esperado.