Ratings based on 3,323 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Arizona

Perfect San Francisco hotel!

Posted 01-Jun-2016
The staff treated us with such professionalism! We arrived early and our room was ready! It is honestly a wonderful hotel in EVERY possible way! Made our trip fantastic!
5out of 5
by A verified traveller from G.

Great hotel, wonderful staff, perfect location!!

Posted 01-Jun-2016
Couldn't have chosen a better hotel! It's as perfect in every way!!
5out of 5
by A verified traveller

Posted 20-May-2016
The entire staff were the friendliest, most helpful staff my wife and I have found anywhere.
Comment from Hotel Management
22-May-2016 by Sarah, Hotel Management
Thank you for staying at the Omni and for taking the time to share your feedback. Our team prides itself on making a positive impact on your stay. We appreciate your kind words and hope to host you again. Thank you.
5out of 5
by A verified traveller

It was close to the race

Posted 17-May-2016
Toilet is very small Free wi-fi would be appreciated Even motels have free wifi these days.
4out of 5
by A verified traveller from Langdon Alberta Canada

Excellent hotel

Posted 15-May-2016
Very friendly staff beautiful room very comfortable beds couple blocks from China town were there is cool shopping and lots of restaurants around like the Irish Times pub
4out of 5
by A verified traveller from las vegas nevada

Close access to everything

Posted 15-May-2016
All within walking distance. To Chinatown, trolley,subway,bus. Great location.
5out of 5
by A verified traveller from Palm Springs

Great location

Posted 13-May-2016
Fabulous experience, consistent with our stays at other Omni Hotels. We are making this our go to hotel when traveling on vacations. Avoid the in-room bar charges and room service - much higher than usual.
5out of 5
by A verified traveller from Bunbury, WA

Excellent centrally located hotel.

Posted 12-May-2016
Pros: I could open the room window and get fresh air.
Cons: Bath over shower.
Location: Good central location.
The hotel is within walking distance of the Embarcadero, Union Square and many other places. It was very clean. Comfortable bed, good breakfast and friendly staff. The main issue was shower over bath otherwise we were very happy with the hotel.
5out of 5
by A verified traveller

Posted 12-May-2016
Pros: Upscale hotel at a reasonable price.
Location: Excellent location , down town financial district.
We were extremely pleased with the location, the quality of the hotel and the more than reasonable price. We were impressed with the friendliness of the entire staff.
Comment from Hotel Management
13-May-2016 by Sarah, Hotel Management
Thank you for choosing our hotel and for taking the time to share your feedback. We value your business and hope to host you again. Thank you.
5out of 5
by A verified traveller from uk

Posted 10-May-2016
Lovely hotel in good location. Free champagne early Saturday evening!