Ratings based on 3,405 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Apr-2018
Staff was excellent very friendly and professional however I had a bad experience during my stay because there was a dog next to my room barking all night and the hotel staff had to transfer me over to another room late that night for sleeping in only. Other then that my experience was good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nevada

Nice hotel close to everything

Posted 13-Apr-2018
All staff from valet to doorperson to reception to room staff are all very friendly, welcoming and accommodating
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico, city

The best location in San Francisco

Posted 10-Apr-2018
Nice hotel, a little bit old, but good conservation; outstanding staff
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Apr-2018
The bell hop was so nice and let us check in like 7 bags before our actual room was ready. Everyone was super friendly
5 out of 5
Recommended
for Everyone
by A verified traveller

good overall hotel

Posted 09-Apr-2018
The hotel is in a good location to explore the city, the cable car stop is right out front, hotel staff and amenities where good. The only bad thing is that there only is valet parking for the hotel and its pricey.
5 out of 5
Recommended
for Everyone
by A verified traveller from WA

Staff is wonderful

Posted 09-Apr-2018
This place is in a great location, tons of restaurants within walking distance, (I highly recommend Pabu Sushi!) and the staff was wonderful, leaping to our every need.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Apr-2018
Great hotel, great location and nice staff. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful

Posted 08-Apr-2018
Beautiful lobby, friendly staff, large and very clean room. Beds and pillows were so comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice, quiet hotel in the financial district.

Posted 04-Apr-2018
We wanted to be in the financial district, so this hotel was the perfect location. Breakfast and lunch places are mostly grab and go. It would have been nice if the hotel provided continental breakfast, but there is coffee served until 9:00 in the bar.
3 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Classic

Posted 31-Mar-2018
This is a nice hotel in the financial district. The staff is great but the hotel is dated. The noise from the area (car horns, construction, people yelling, trolley) all makes it's way into the rooms. All in all it was an ok place to stay made better by the excellent staff!