Ratings based on 3,442 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Beautiful hotel

Posted 22-Jun-2018
Beautiful hotel. Friendly staff. Bar closes a bit early, that would be my only low rating. Really lovely place to stay. Close to Union Square.
3 out of 5
by a verified traveller

Posted 19-Jun-2018
I asked for two queen size double beds, but we end up with a king size suite with sofa bed. Very disappointing
5 out of 5
by a verified traveller from Houston

Posted 19-Jun-2018
Loved everything about it!
4 out of 5
by a verified traveller from Los Angeles

Posted 19-Jun-2018
First room had faulty air/heat thermostat but staff was VERY helpful and accommodating to relocate to another acceptable room...upgraded to a suite actually.
5 out of 5
by a verified traveller from Santa Barbara

Posted 18-Jun-2018
Great location, fantastic staff, comfortable beds, and cookies and milk in our room when we got back for the evening! A wonderful stay.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Jun-2018
5 out of 5
by a verified traveller from Grand Rapids, MI

Posted 17-Jun-2018
This hotel is staffed by the friendliest, most helpful, professional staff we have ever encountered in all our travels. Whoever is in charge of culture has done an excellent job. The entire experience was a delight.
5 out of 5
Recommended
for Everyone
by a verified traveller

Great Stay In Omni, SF

Posted 16-Jun-2018
Great location: many good restaurants within the walking distance. Very friendly and helpful staff in giving advices and to respond to our demand. Hotel facility is first class. I love the idea of providing cimplimentary apple and drink at the lobby. We certainly will stay agaun at Omni when visiting SF!🙏🙏🙏
5 out of 5
Recommended
for Everyone
by a verified traveller from Florida

Posted 10-Jun-2018
Great location. Staff very helpful room spacious and comfortable
5 out of 5
by a verified traveller

Posted 10-Jun-2018
Best Customer service..clean rooms and love the milk and chocolate.