Ratings based on 3,042 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Amazing stay

Posted 31-Aug-2015
My wife and I stayed in SF for 1 night on her birthday. We received a free upgrade at check-in and a complementary bottle of champagne with strawberries was waiting for us when we returned in the evening. The staff really went the extra mile to make sure we had a great time. We will be back!
Comment from EPC
02-Sep-2015 by Sarah, EPC
Dear Andy, thank you for choosing the Omni for your wife's birthday celebration. We love to celebrate special occasions at the Omni. We can't wait to host you for your birthday! Thank you for taking the time to share your experience with others. We appreciate it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, Canada

Posted 31-Aug-2015
Pros: service and staff helpfull
Cons: N/A
Location: financial districy close to pier and other attraction
Great location, Concierge very helpfull and suggestion to restaurant, location for china town and little italy close by ( walking distance)
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Aug-2015
Staff was curteous and helpful. Location was great.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from St.Louis

great location.

Posted 31-Aug-2015
Pros: Great locaion and staff.
Cons: Easier to use Wi-Fi.
Location: Close to financial district. At the bottom of the hill, so walking is an option. Safe neighborhood.
Clean Room. View was not perfect, but the Staff was wonderful. The wi-fi was difficult to use, but so it is with most hotels.
5 out of 5
Recommended
for Everyone
by A verified traveller from seattle, WA

Nice hotel close to downtown, Chinatown, Pier 39

Posted 30-Aug-2015
Nice hotel good location convenience to go anywhere. Staff were very friendly and helpful. Room was clean & bed was so comfy. They put out apples and infused water every day. Suggest to change fruit every day. We will definitely come back.
Comment from EPC
31-Aug-2015 by Sarah, EPC
Thank you for staying at the Omni San Francisco. I am happy that your overall experience was a positive one. Thank you for the feedback regarding our fruit offering in the lobby. We appreciate the suggestion!
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and location

Posted 30-Aug-2015
I loved staying at this hotel. The ferry building marketplaces, Chinatown, and Union Square were a short walk away. Great restaurants right outside the door! Staff couldn't have been nicer. The room and bath were very spacious and lovely.
Comment from EPC
30-Aug-2015 by Sarah, EPC
Thank you for choosing the Omni San Francisco. I am so happy to know that our location allowed you to explore all that San Francisco has to offer. We appreciate you taking the time to share your feedback and hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxurious

Posted 29-Aug-2015
I stay at the Omni whenever I am able and always receive extraordinary customer service. Beautiful, comfortable, impeccable accommodations.
Comment from EPC
02-Sep-2015 by Sarah, EPC
Thank you for choosing Omni Hotels when you travel. We sincerely appreciate your loyalty and look forward to your next visit to the Omni San Francisco. We appreciate you taking the time to share your positive feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller from Charlotte, NC

First time in San Francisco.

Posted 28-Aug-2015
Pros: Staff and location
Cons: Not a thing
Location: We were centrally located to everything and steps away from the trolley. There is so much that is close to the hotel which made it so convenient.
The Omni in SF was just wonderful. The location was perfect. The staff was so professional, personable, and helpful. Josh at the front desk was the best. He went out of his way to help us and treat us so kindly. I would go back to the Omni in a minute and would recommend it to everyone.
Comment from EPC
31-Aug-2015 by Sarah, EPC
Thank you Karen for taking the time to share your feedback regarding your recent experience at the Omni San Francisco. We appreciate you choosing our hotel and I am so happy to know that you enjoyed your vacation and that Josh made a positive impact on your stay. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

Posted 27-Aug-2015
Pros: Helpful and friendly staff
Location: Chinatown, Market Street good restaurants AT&T park all near by
The Omni is located about central of everything, so walking is good alternative. The hotel staff is friendly and helpful. Our room was comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Great hotel in a great location.

Posted 23-Aug-2015
Pros: The staff, comfortable bed and location.
Cons: The televisions could be upgraded, but not a big deal.
The Omni had everything we were looking for an a hotel in SF. Excellent staff, comfortable room, comfortable bed and great location. We spent 7 nights in the hotel and were able to walk, bus, trolley and ferry to everything on our must visit list. My son loved the cookies and milk every night. We enjoyed the fruit flavored water and fresh fruit every afternoon. Most of all, the friendly staff is what made the trip special!
Comment from EPC
23-Aug-2015 by Sarah, EPC
Thank you for choosing the Omni San Francisco for your week long getaway to San Francisco. We appreciate your business and are so happy to hear that your visit was a memorable one. We hope to have the opportunity to host you again.