Ratings based on 3,581 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Orange County, CA

GREAT area, close to EVERYTHING!

Posted 01-Dec-2016
Pros: Staff was friendly and helpful at all times no matter how busy they were.
Cons: Bedroom pillows need to be replaced. Bathroom doors are made of solid wood, hard to slide open/close.
Location: Omni is @ the Financial District, Union Square is a couple blocks away and everything is a cable car ride away!
San Francisco is a 7 by 7 mile city so everything is close. Omni Hotel is located at the bottom of Knob Hill in the Financial District so it's pretty close to everything. The rooms are a little out date and case use new pillows and the bathroom doors weigh like they're made out of solid wood.. SUPER HEAVY to even close or open. Other than that, the hotel is great with a very friendly staff. You have a cable car literally right in front of the hotel so you can pretty much get everywhere and anywhere. I didn't get a chance to eat the restaurant on site but the food smelled AMAZING!
5out of 5
by A verified traveller from US

Nice hotel close to Union Square.

Posted 30-Nov-2016
Pros: almost everything
Cons: free wifi if possible and actually it is possible but I just wonder why no free wifi in most hotels in San Francisco
very convenient location, nice and attentive staff, very roomy and cozy stay
5out of 5
by A verified traveller from Los Angeles

Amazing hotel

Posted 28-Nov-2016
We had an amazing stay. Hotel has a great location and outstanding service overall. Can't wait to return.
5out of 5
by A verified traveller from US

very very nice hotel

Posted 28-Nov-2016
Cons: will be perfect if free wifi
Location: R & G Lounge, WayfareTaver, China town, the most beautiful china tow, union square
rooms are roomy and comforters are very comfortable, Staff are very attentive and good location.
5out of 5
by A verified traveller from Henley-on-Thames, UK

Very Comfortable and Convenient

Posted 26-Nov-2016
Excellent comfortable hotel with friendly helpful staffM. Highly recommended.
5out of 5
by A verified traveller from US

Corner suite 14th floor Impeccable

Posted 22-Nov-2016
We always enjoy staying here, its a magical place for me and my family.. we are always greeted with respect and courtesy i would reccomend this hotel only to the Elite.
5out of 5
by A verified traveller from San Luis Obispo, CA

Great stay at the Omni

Posted 22-Nov-2016
Pros: The staff and our room
Location: A little bit of a walk to Union Square
From the moment we pulled up to when we left, the staff were outstanding. Each person was happy, helpful and wanted to make sure that we had whatever we needed. Our room was quiet, very comfortable, and clean. We slept solid, all night long! We appreciated the coffee in the morning. We would certainly stay here again.
5out of 5
by A verified traveller from US

Posted 21-Nov-2016
I loved this hotel! Staff was great, friendly and efficient. I will definitely come back.
3out of 5
by A verified traveller from Los Angeles, CA

Just ok

Posted 20-Nov-2016
Just ok. This was my first visit to an Omni hotel - while it may be good for the business traveler, for a leisure stay, it's not what I expected. I'd much rather stay at a Hyatt Regency or similar - this hotel just did not "WoW" me. When I hear the Omni name, I first thought of luxury. It was just an average hotel, nothing spectacular.
5out of 5
by A verified traveller from US

Nice hotel in financial district

Posted 14-Nov-2016
Good location if your in town for business but also within walking distance to Union Square, Chinatown and North Beach.