Ratings based on 3,350 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Posted 09-Jan-2018
We needed a rollaway bed for our teenager. None were available due to the large number of families staying at the hotel during the holiday season.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pennsylvania

Perfect San Francisco location

Posted 08-Jan-2018
The Omni Hotel was centrally located to so many great places to see in San Francisco. The front desk staff were excellent in assisting us. We will stay here again!!
5 out of 5
by A verified traveller from Miami

Nice elegant hotel in the financial district

Posted 04-Jan-2018
Friendly staff, elegant hotel, excellent location, walking distance for most of the attractions in SF. surrounded by a number of restaurants and coffee shops.
2 out of 5
by A verified traveller from Washington, DC

Double charged me for my stay!!

Posted 04-Jan-2018
Although I had a nice stay, they double charged me!!!! I pre-paid through Expedia but they still charged my card for the full stay!
4 out of 5
Recommended
for Everyone
by A verified traveller from portland, OR

Most friendly hotel staff

Posted 29-Dec-2017
Your friendly hotel staff made our stay more wonderful and memorable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Very nice, excellent staff

Posted 28-Dec-2017
Pros: quiet location
Cons: Quick casual dining option on-site.
Location: Close by Chinatown, Union Square, 4 blocks from a tour bus stop.
Luxury hotel in the financial district of San Francisco; not right in the middle of things at Union Square but close by. Front desk told me all rooms only have king beds or two full beds, not queens, so that was not ideal for my family of four. The staff was 5 star. There is not a casual quick dining option at this hotel so be prepared to leave for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable stay

Posted 23-Dec-2017
Centrally located to our interests and public transportation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2017
Great modern hotel. Very central location. Very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wash DC

Fabulous hotel

Posted 21-Dec-2017
Fantastic location, close to everything. Super friendly and helpful staff. Luxurious and clean. Had a great stay of 2 nights. I can't think of anything negative about this place - Omni Hotels somehow always manage to be consistently wonderful, no matter which city you go to.
3 out of 5
by A verified traveller from Los Angeles, CA

Omni San Francisco

Posted 19-Dec-2017
Pros: Location, exterior decor, and lobby.
Cons: Better linens.
Location: Financial District, Union Square, Fort Point, etc.
The hotel looked great in pictures and has a wonderful exterior. The rooms appear to be a bit outdated. I did not really stay in the hotel room for a long period of time. I was on a short weekend trip taking my significant other on her first trip to SF; sightseeing a out and about most of the time. We did not sleep very well due to scratchy sheets, which does not align with what I would expect from an Omni hotel.