Ratings based on 3,745 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2017
The hotel, staff and facilities are all excellent. My stay has been enjoyable and very comfortable. Since I travel quite a bit, and work long hours, it's nice to return to the hotel and have a place to relax and wind down for the night.
3out of 5
by A verified traveller

Posted 18-Apr-2017
Beautiful hotel and wonderful staff and dining! Room was very nice, but zero sleep. Very loud area.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2017
Nice and friendly staff. Comfortable and clean rooms. Strongly recommend
5out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Excellent Hotel Location with Even Better Staff

Posted 18-Apr-2017
Pros: The central location and service of staff
Cons: I thought the bathroom was a bit dirty to be honest and the décor of the room and hotel itself is a bit dated
Location: Ferry building; embarcadero; Market street shopping/mall; many great restaurants within walking distance of hotel
The hotel is a bit dated to be honest buy you cannot beat the location nor the staff. The deluxe room that my wife and I stayed in was very quiet and I enjoyed the fact that when I arrived to check-in...the front desk offered me the choice of a room with a view or one that is higher up in the building and quiet. You will find the usual amenities in the room but I felt that the hotel and rooms themselves in terms of style is just a bit old for my taste. Now, let's get to why I would recommend the hotel...LOCATION AND SERVICE! You cannot beat the location...centrally located to many tourist activities, shopping and public transit stations (Muni). The entire staff was very nice, informative and courteous during our stay and that made all the difference for us during our seven day stay in San Francisco. Day in and day out...the staff was very consistent in their approach to service which I really appreciated. Not at any time did we feel the staff being rude or not caring about our comfort during the entire stay. Overall, I would highly recommend this hotel to anyone wants to stay at a hotel with excellent location and service (staff).
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in central location.

Posted 17-Apr-2017
Pros: Location to all attractions. In walking distance. All staff were very helpful.
Great, from check in to check out. All staff were helpful. Food at bar was very good. Very helpful explaining where to go and best way to get there.
5out of 5
Recommended
for Everyone
by A verified traveller from Boca Raton, FL

Quiet and relaxing

Posted 13-Apr-2017
Pros: all.
Cons: X
Location: look it up.
Omni is quiet and relaxing even though it is in the Financial District. It has more of a business climate than a tourist hub. The guests are refined and courteous as the ambience of the hotel influences it. It is happy but not raucous. Yet it is not intimidating.
5out of 5
Recommended
for Everyone
by A verified traveller

Omni forever!

Posted 10-Apr-2017
Great location, friendly staff, fantastic restaurant... Nuff said!
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Clean rooms great service.

Posted 08-Apr-2017
Close to great shopping. Excellent staff. Clean rooms. Great atmosphere. Great steakhouse Bobs
5out of 5
Recommended
for Everyone
by A verified traveller from Utah

Superb service

Posted 06-Apr-2017
Pros: Service, Quiet
Location: Located on a cable car route, it is easy to get to fisherman's wharf. The hotel's location in the business district means it is quiet on the weekend.
From getting out of the cab at the hotel until we left for the airport we felt welcomed by all of the staff. Our needs were quickly met with a smile. The bellman that took our luggage to the room was full of tips on where to eat, how to get around town, and what to see. We felt like valued and respected quests. It was almost like being in a movie.
5out of 5
Recommended
for Everyone
by A verified traveller

great hotel, great location, great staff!

Posted 06-Apr-2017
Pros: location
Cons: would be nice if there was a small and inexpensive place inside the hotel to get coffee, snacks. the steakhouse is very expensive but bar is nice.
Location: near embarcado market so great food/restaurants.
stayed the weekend in SF and the OMNI had a great rate so we booked a double room (3 girls). there was enough space for us 3 and comfortable and clean. the location is fantastic - in the financial district and very close to Chinatown and North Beach (little Italy). staff was very friendly and offered very helpful suggestions for nearby places to eat. although be aware that being in the financial district on saturday and sunday most places in the area are closed. otherwise a great place to stay!