Ratings based on 3,452 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Phoenix

Great Location

Posted 27-Aug-2016
Short walk to China Town and bus stop. Close to many great restaurants. We really enjoyed our stay at the Omni.
4out of 5
by A verified traveller

In the city. Very convenient.

Posted 23-Aug-2016
It's in the city. Financial district. Close to china town. Union square. Over all very nice.
5out of 5
by A verified traveller

Omni experience

Posted 18-Aug-2016
Beautiful hotel, 3 blocks from China town, 15 min walk to AT&T park. Doormen not too good in giving directions around city to tourist locations
Comment from Hotel Management
18-Aug-2016 by Sarah, Hotel Management
Thank you for staying at the Omni and for taking the time to share your feedback. We appreciate your candor and will share it with the team. We are happy to know that our location worked for you and we hope to see you again. Thank you.
5out of 5
by A verified traveller from tennessee

Super hotel in San Francisco

Posted 18-Aug-2016
We had a wonderful 7 night stay. The staff is very friendly and helpful. Would definitely stay here again. Good location near the financial district or China town and close to good restaurants.
Comment from Hotel Management
18-Aug-2016 by Sarah, Hotel Management
Thank you grandparents for choosing the Omni San Francisco for your week away. We value your business and are happy to know that we will see you again. Thank you!
5out of 5
by A verified traveller

Posted 16-Aug-2016
Nice business hotel with great staff and spacious room. Location is good, walkable to union square and Bart station, the only minus I could think of is the restuarants near the hotel were mostly closed on Sunday.
3out of 5
by A verified traveller

Omni in need of some updating

Posted 15-Aug-2016
Was surprised by how tired the hallways and rugs in the room looked. Bathroom clean and updated. Lobby and gym fine, but hallways on floor and room overall felt a bit tired - certainly for a hotel with this high of a rating.
Comment from Hotel Management
18-Aug-2016 by Sarah, Hotel Management
Thank you for staying at the Omni and for your candid comments regarding our hotel. We value your constructive criticism and take the comments to heart as we strive to improve. We hope to have the opportunity to host you again. Thank you.
4out of 5
by A verified traveller from NM

Great location. Central to everything!

Posted 15-Aug-2016
Great lobby entrance gives nice first impression. Easy check-in at front desk. Was greeted pleasantly each morning by cleaning staff. Breakfast was pricey, yet delicious! Drinks in bar were a little too expensive ($16 for vodka/tonic). Great location-central to everything...we walked to fisherman's wharf, union square, Lombard st.-but we like to walk and there were some very steep hills encountered but was nice to see more of the city this way. Staff was friendly!! An aside-dress warm-64 highs in Aug!!!
Comment from Hotel Management
18-Aug-2016 by Sarah, Hotel Management
Thank you Steph for sharing your insiders' tips with others as it relates to your experience in our hotel and your visit to the city--especially as it relates to the weather. Comfortable shoes and layers are keys to enjoying the city. We hope to have the opportunity to host you again. Thank you.
5out of 5
by A verified traveller

Omni hotel in San Francisco

Posted 08-Aug-2016
Good location, quite, professional and helpfully staff
5out of 5
by A verified traveller

Wonderful hotel.

Posted 07-Aug-2016
Close to business and tourist areas. The only downside to staying in downtown San Francisco was the absolutely staggering number of mentally ill/drunk or drug addled homeless men wandering the area.
5out of 5
by A verified traveller from Utah

Excellent experience with Omni San Francisco Hotel

Posted 07-Aug-2016
The room, service and location of the hotel are excellent.