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Reviews of Marina Inn

2 out of 5
Marina Inn
3110 Octavia St, San Francisco, CA

Reviews

6.2
Rating 10 - Excellent. 120 out of 891 reviews" "
Rating 8 - Good. 237 out of 891 reviews" "
Rating 6 - Okay. 226 out of 891 reviews" "
Rating 4 - Poor. 147 out of 891 reviews" "
Rating 2 - Terrible. 161 out of 891 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Disliked: Amenities, property conditions & facilities
Very shabby but clean. Major pain to have the elevator not working. Nice people.
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price. Considering what a bargain this is, it is an excellent choice
Stayed 1 night in Mar 2024

8/10 Good

Ramendra

Liked: Cleanliness, staff & service, property conditions & facilities
The property is basic with clean beds, room and a nice bathroom. It is great value for location. The staff was extremely nice. The only downside is that they do not have parking and street parking is overwhelming, expensive and has to be changed every 2 hours. 10/10 score.
Stayed 1 night in Mar 2024

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, staff & service
Not bad for the price. Everyone was nice, not fancy, but had a fairly updated shower. No hairdryer in room, but they had one at the desk they let me use. Was near lots of bars/restaurants. I would stay again for a cheap place to stay.

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

charla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and looked like they just recently remodeled it. The shower is nice and clean and so is the toilet. Has a mirror with built in lights. There are a few spots of some type of liquid that’s been splattered on window, and some on the wall. Bed was clean and sheets were clean. Overall, it’s a nice place. It got hot up on the 4th floor but the window opens up all the way. Elevator was broken and needed to walk up stairs. I will visit again.

10/10 Excellent

andrea

Stayed 2 nights in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love visiting the city
Stayed 1 night in Feb 2024

2/10 Terrible

Juan Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please save your self a head ache and book a much nicer cleaner hotel. This is not worth it. Our toilet would not flush and no one offered to fix it. We left and did not complete our stay. Found a much cleaner hotel by the wharf.
Stayed 2 nights in Feb 2024

6/10 Okay

Adeline

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

R A

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
GREAT STAFF
Stayed 3 nights in Feb 2024

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Gets the job done for what you pay. No complaints.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice place.
Stayed 4 nights in Jan 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Xavier

Stayed 3 nights in Dec 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

nicolle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Friendly service
The hotel is very basic, so if you are boujee, this is not the place for you. The sheets were clean and the noise was very minimal. The owner was incredibly nice and gave us options of room level and street facing. He also provided extra towels and pillows, and allowed us to keep our luggage there after checkout as we had a late flight. The location is amazing with plenty of restaurants within walking distance.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dominic

Stayed 1 night in Oct 2023

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Kamelya

Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is dirty. Also, the hotel is on a hill and the head of the bed was downhill. The lock on the door didn't work.
Stayed 2 nights in Sep 2023

6/10 Okay

Analicia

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

George

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, the staff inattentive, elevator did not work, no service to the 5 days I was there, ice machine broken, internet slow/unusable, and, RODENTS IN THE ROOM-THE WORST HOTEL EVER!!
Stayed 4 nights in Sep 2023

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We realized when booking the property, that it was an older building, so we understood it wouldn't be fancy, and that was fine. We had a clean comfortable room and the staff were very kind and helpful. It was a very safe and convenient location. I would recommend!
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun value experience
Great stay. Very economical but classy to a degree. Love the restaurant next door.
From my slider.
Stayed 1 night in Aug 2023

2/10 Terrible

Dennise

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO Parking. You have to park on the street we’re there is rampant homeless. The room had mold. I turned the sheets back and the Matt was strained and smelled like body order and urine. We left. Horrifying
Stayed 1 night in Aug 2023

2/10 Terrible

Reece

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The windows don’t close nor lock, and it’s freezing. The plug-in bathroom heater that was provided (to make up for the broken floor heater) doesn’t work and throws smoke when activated. Piss-poor effort, Marina Inn.
Stayed 1 night in Jul 2023

2/10 Terrible

Todd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't.
We got out and checked into another hotel as fast as we could. This place was really bad.
Stayed 3 nights in Apr 2023

6/10 Okay

Daytona

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with comfortable bed, clean room, and kind staff! We had to change hotels last minute because the previous one didn't want to hold our bags for our early flight in and late flight out. Marina Inn had amazing, kind staff who held our bags before and after our stay. The room was lovely and clean (although it does look different than the features pictures). The street and area had zero homeless and was quiet. Marina Inn was also near many bus stops. Very happy and would stay here again!
Stayed 2 nights in Jan 2023

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever seen…..
This place was horrible. There were nail exposed in the floors, not carpeting, trash laying on the floor. There were burn holes in the very dirty sheets. We left and did not even sleep there.
Stayed 1 night in Oct 2022

2/10 Terrible

Jenifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and nasty, everything was gross and the bed itched. Was o lot able to stay one night and I booked another hotel room because it was a ridicules atmosphere. That hotel should be closed because it’s very poorly maintained.
Stayed 2 nights in Jan 2022

2/10 Terrible

Wade

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly employees. Great location and price. Don’t expect any fancy furniture, but it has everything you need.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Stayed 5 nights in May 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of this hotel on this site ARE NOT what we experience. Never will we stay here again .
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The bedding and sheets were clean bedsides a few spots on the comforter. The room had an old San Francisco feel which we really enjoyed, with the old wallpaper, hard wood floors, and old paintings. Everything else was
Stayed 2 nights in Mar 2021

8/10 Good

Madeline

Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

2/10 Terrible

BB, LA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on Expedia. When I showed up no one was working there. I rang the bell many times and waited almost ten minutes but no one came. It was 6PM on a Friday - hardly a weird hour. I had to go to a different hotel.
Stayed 2 nights in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
do not expect this to be nice ,but area is nice
The place located in really nice area, very close to everything , which is plus , but it not hotel type, it’s a motel , and my experience was not so good, I barely could stay there, everything was dusty and I had to clean the table and shelves before I put my things on it and the smell of nicotine still stayed in the air even though the windows were open , and I guess I didn’t expect this type of room it cost me 75$ per night but I guess it’s what you pay for I’m not sure if you can get something better for this price but the only plus I gonna it’s that the area and front desk were friendly and really tried to fulfill my needs by changing my pillows and bringing me extra cover and I complained about how dirty for me it was ! The next day I had to move to a nice hotel so I don’t have a feeling that I stayed in such a place in SF ,but overall I woudnt come back there ,I better spend more money or find a better place,but front desk people were nice ,which is good about this motel,if they would do some changes in the room and clean more , add some more of the things in the rooms it can be bookable
Stayed 1 night in Sep 2020

2/10 Terrible

James D.

Disliked: Cleanliness
wish it was better
bad service not clean stains sheets
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty. Piles of garbage in the hallway. No ac . And the curtains were broken, no privacy.
Stayed 1 night in Aug 2020

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

4/10 Poor

Nikki, San Diego

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a make over!!! The linens were disgusting I had the employee change the sheets and they were still dirty. Very noisy and sketchy. The building is cute very historic nice mirrors nice staff but the carpet throughout the whole building is disgusting and smells really foul AND the elevator doesn’t work either!!!
Stayed 1 night in Aug 2020

10/10 Excellent

Marina, San Francisco, Ca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very kind and flexible. Thank you for being so kind and wonderful.
Stayed 5 nights in Jul 2020