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Reviews of Casa Loma Hotel

2 out of 5
Casa Loma Hotel
610 Fillmore St, San Francisco, CA

Reviews

7.4

Good

Rating 10 - Excellent. 285 out of 1000 reviews" "
Rating 8 - Good. 376 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 92 out of 1000 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Filip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Casa Loma is located in close proximity to a lot of interesting areas in SF. Most of the drives (by metro/bus system) took us 10-20 minutes and several stations are 2-3 minutes (walking) away from the hotel. The neighbourhood is quiet at night time and there are tons of cafes/restaurants around. If you are mostly out and about the rooms definitely serve their purpose (sleeping, showering). The rooms are a bit small for two guests plus suitcases but one can manage. Unfortunately there is no ironing board/iron which would be a fantastic additon! The room could also use a few more coat hangers (maybe on the bathroom door) but overall everything was fine. The room and hotel are clean and the stuff very friendly/helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Casa Loma twice now! Love the staff, they’re all extremely friendly. Had a staff member assist me with train routes and advice for certain areas of the city. They allow early check-ins dependent on availability of rooms (we were able to check in at 10:30 AM because someone didn’t make their booking the night before). They also allow you to leave your luggage before check in/ after check out. Overall, great service and experience with the staff.
Stayed 2 nights in May 2024

8/10 Good

Minsong

Travelled with group
Liked: Cleanliness, staff & service
This neighborhood was perfect! Super walkable and lots to see nearby. The street is pretty noisy. The building is obviously old and leaves something to be desired, but worth it for this price in this neighborhood. Rooms are small but everything looked clean! It was very hot though - no AC like much of SF. Would recommend for a shorter stay where you’re just looking for a place to sleep.
Stayed 3 nights in May 2024

8/10 Good

bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, cute, & quaint.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very inexpensive for San Francisco and a very nice neighborhood.
Stayed 5 nights in May 2024

8/10 Good

Lisa, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the unique, historic feel of this hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024

6/10 Okay

Emma

Disliked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Cristopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint rooms and not much more. There are bathrooms on every level that you share with other guests, but the was a minor inconvenience.
Stayed 1 night in May 2024

6/10 Okay

Nicholas

Stayed 3 nights in Apr 2024

10/10 Excellent

Jeanine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for just a place to sleep and it’s right in the city
Stayed 3 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most glamorous hotel but for what it’s worth it gets the job done. Don’t expect the rooms to have lots of room, it did feel a bit cramped but it works for 2 people at most. Not the cleanest in terms of the bathroom soap dispensers or some of the bed sheets but still pretty negligible for the price. It’s in a nice area easy to walk to cafes, parks, japantown and more; I found myself not even using Ubers too often since everything was accessible by bus and rental bikes too. Be warned, there is no elevator so you have to haul your luggage upstairs. Staff in my experience was serviceable and friendly in helping me.
Stayed 5 nights in Apr 2024

8/10 Good

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
exactly what you need for a few day trip in a convenient area. it's what you expect out of an inner-city hotel that isn't a huge chain, but honestly gives you what you need (minus breakfast but oh well). rooms are small, but the beds are comfortable and have a fridge and microwave. i spent a bit extra for a private bathroom which is best in my opinion. staff were super helpful and welcoming, even giving me an earlier check-in.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

brooke

Travelled with family, Business traveller
Disliked: Amenities
Didn’t mention this is a HOSTEL. super unsanitary living conditions. room needed a deep clean
Stayed 1 night in Apr 2024

4/10 Poor

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff is not friendly
Stayed 16 nights in Mar 2024

10/10 Excellent

Christopher

Stayed 5 nights in Mar 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, the room was clean but small. The neighborhood has close restaurants, parks and it feels safe
Stayed 2 nights in Mar 2024

8/10 Good

Yashdil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel! A tiny room nestled in a beautiful part of SF at an extremely affordable price. It's no Marriott, but it's lovely if you don't mind small spaces. I've had a love/hate relationship with SF but the location of this hotel made me fall in love with it again <3. Only downside was that the room's toilet was broken during our stay, the chain was a bit jank. It only really failed our last day there so it wasn't too bad. Aside from that, the bathroom was really nice! You can tell it was recently renovated! Anywho, if you're going to SF on a budget I can't recommend this place enough!
Stayed 6 nights in Mar 2024

10/10 Excellent

xiaorui

Stayed 6 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Zechariah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a great place for an affordable price. I would definitely stay here again. The walls are quite thin, but I was able to sleep quite comfortably.
Stayed 5 nights in Mar 2024

6/10 Okay

Carolyn

Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

Nanette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Did NOT like the property. Very run down. No air conditioning. Needed to have windows open with very noisy street
Stayed 1 night in Mar 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experIence. The room was dirty with Ants crawling the walls and on the bed. One of the windows didn’t shut and it was drafty and so incredibly noisy. Interactions with the staff were very unpleasant. I felt like an inconvenience. I will say that they did let me check in late due to a flight delay. But even though I rung ahead to confirm that I would be late the staff member was very abrupt with me. There was no complementary coffee or anything in the room and only a coffee machine in the reception area. But you could only use this between 9am and 12 noon. Overall this was a very disappointing experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had clean rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2024

6/10 Okay

Rashawn

Travelled with partner
Disliked: Amenities
I didn’t like the shared bathrooms and when I tried to pay for a room with a bathroom in it the front desk guy was like this is the room you paid for and I work in hotels myself so I know you can switch rooms for a extra fee , I didn’t like how there was no elevator and we was on the 3rd floor was out of breath by the time we got up to the room and there was no ac in the rooms and if you wanted to look out your window there’s like 50 other people watching you there’s no views of the city unless you go in the hallway and look out the bathroom
Stayed 2 nights in Feb 2024

6/10 Okay

Erik

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Oscar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to shops and restaurants
Stayed 3 nights in Feb 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Su

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little place for the price.
Stayed 1 night in Feb 2024

6/10 Okay

Juan Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants were found on the bed and bathroom.
Stayed 3 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christine

Stayed 2 nights in Feb 2024

8/10 Good

glen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is an old property. Like real quirky old. But it’s clean, the staff was great, and the location was quite convenient and beautiful. I genuinely loved this spot.
Stayed 5 nights in Feb 2024

6/10 Okay

Buddhika

Disliked: Cleanliness
Room is clean but small. That’s what you get pay for the price. Whole way carpets smell is super bad.
Stayed 5 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jafar

Disliked: Property conditions & facilities, room comfort
Solid, but not luxury
Visiting my significant other in the Bay Area, needed a good location and clean place to rest my head at night. It’s far from routine hotel accommodation but I can acknowledge they do their due diligence to keep the place clean which is good. Aside from one of the shower glass panels missing and no central heat with a mini radiator provided, the room I stayed in (I believe 216) faced the intersection and the windows are paper thin. At one point I thought I woke up in the middle of the street how amplified the car noises were LOL. Highly recommend avoiding that room at all costs until they replace the windows. Otherwise I think you get what you pay for!
Stayed 4 nights in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Calvert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2024

10/10 Excellent

Darius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jan 2024

6/10 Okay

Murad

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everything was ok good for staying 2 nights
Stayed 2 nights in Jan 2024