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Reviews of Best Western Coyote Point Inn

2.5 out of 5
Best Western Coyote Point Inn
480 N Bayshore Boulevard, San Mateo, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 705 out of 1174 reviews" "
Rating 8 - Good. 307 out of 1174 reviews" "
Rating 6 - Okay. 93 out of 1174 reviews" "
Rating 4 - Poor. 32 out of 1174 reviews" "
Rating 2 - Terrible. 37 out of 1174 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandr, San mateo

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from George on 23 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the staff was amazing.
Stayed 2 nights in May 2024
Response from George Font Office Manager on 20 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It did the job.
Stayed 1 night in May 2024
Response from George Font Office Manager on 20 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Soo, Glenville

Liked: Cleanliness, staff & service
Good value; clean friendly service with breakfast
Stayed 1 night in May 2024
Response from George Font Office Manager on 20 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Bertha

Liked: Cleanliness, property conditions & facilities
It was a great stay. Rooms were clean and linens smelled fresh. Breakfast is good. Food options are near by. Parking was limited in parking lot but was able to park down stairs with no issues. The area felt safe.
Stayed 1 night in May 2024
Response from George Font Office Manager on 15 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 16 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 16 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Stephen

Stayed 1 night in Apr 2024
Response from George Font Office Manager on 16 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Charrmayah

Business traveller
Disliked: Cleanliness, property conditions & facilities
Even though I am a member was changed for early check in. Fitness center and business center closed and the jacuzzi was filthy. Ordered food and it was delivered however staff called the wrong room so by the time I asked the desk they confirmed it was there but my food was cold. Could hear the freeway and every door closed and the elevator
Stayed 1 night in May 2024
Response from Chris on 15 May 2024
Member benefits are available to those who book through BW. Your arrival before standard check in time does require early arrival fees as stated on your reservation. Our fitness center is closed and no longer advertised as available. We are located adjacent to a freeway. Rooms are assigned based on time of reservation. Your room was closer but not exceptionally near the freeway or noisy. Your delivery driver is responsible to contact you. If they provided incorrect information, that is what we go by.

2/10 Terrible

thomas

Liked: Staff & service
Worst room in the hotel, near the spa too much noisy
Stayed 1 night in May 2024
Response from George Font Office Manager on 14 May 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. In the future, you can call the front desk to inform them about the noise disturbance, and they will remedy the problem for you. hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Arkady, palo alto

Liked: Cleanliness, staff & service, property conditions & facilities
I like Coyote Point Best western and often stay there when I am the bay area. Lately, each time I'm there the breakfast degrades a little. E.g this time by 9:45AM (the breakfast is 6 to 10) there was practically no food left: no yogurt, no egg or omelette, no fried meat. Before, they switch from half and half to artificial creamer. These are small things, of course. But small things matter Please make the breakfasts great again!
Stayed 1 night in May 2024
Response from George Font Office Manager on 14 May 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We may run out of food items if we are really busy, however we usually have other food options to supplement the breakfast. We understand that small things matter, and the variety is what makes a great breakfast. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Tom

Travelled with family
Liked: Amenities
Jessie at the front desk. Hope to see her at the end of June for the Dodgers games.
Stayed 2 nights in May 2024
Response from George Font Office Manager on 13 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

cristino

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are pleasant and parking included
Stayed 3 nights in May 2024
Response from George Font Office Manager on 13 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Soumyajit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport. Quite and clean
Stayed 1 night in May 2024
Response from George Font Office Manager on 8 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Yiyu

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in May 2024
Response from Chris on 2 May 2024
Hello Yiyu. Please let us know why your stay was horrible. We can't improve without knowledge.

10/10 Excellent

Cynthia, Rollins

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a few nights stay as a solo traveler. Reasonable prices and I enjoyed the breakfast buffet included.
Stayed 3 nights in Apr 2024
Response from Chris on 2 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely nice, the rooms were pretty clean as well. Breakfast was great considering they had many options
Stayed 2 nights in Apr 2024
Response from Chris on 2 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Nvidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris on 2 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Nvidia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She gave me the right instructions and did it in a very kind and polite way. I would surely return. Thank you
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 28 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 27 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Vitor

Stayed 3 nights in Apr 2024
Response from George Font Office Manager on 15 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Kristen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 25 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Wess, Honolulu

Stayed 4 nights in Apr 2024
Response from George Font Office Manager on 14 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Wess, Honolulu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
GG has an attitude problem. She should do house keeping instead of front desk.
Stayed 2 nights in Apr 2024
Response from George Font Office Manager on 24 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will follow up with the guest service agent. Thank you for bringing this to our attention. We hope you will come back and see us again soon.

8/10 Good

RANJITH

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a night or two
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 23 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Lakhwinder

Stayed 1 night in Apr 2024
Response from George Font Office Manager on 13 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 22 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast. I didn't like much the traffic to San Francisco but it wasn't too bad either.
Stayed 3 nights in Apr 2024
Response from George Font Office Manager on 13 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Miguel, Rockledge

Stayed 3 nights in Apr 2024
Response from Chris on 2 May 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

MARGARET

nice place . great helpful staff
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 11 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Nee Sian

Stayed 1 night in Apr 2024
Response from George Font Office Manager on 28 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was fast & easy and we found the hotel extremely clean both in our room and in the public areas. Being close to the freeway wasn’t a problem for us as our room was somewhat away being on the East end of the hotel. Breakfast was adequate with waffles & real maple syrup. Would we stay at this “Best Western” again. In one word “Yes”.
Stayed 1 night in Apr 2024
Response from George Font Office Manager on 5 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Danqing

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Disliked: Staff & service
We checked in on April 1st. Front desk agent was sitting there with no smile no greeting. She was rude. Our room was ok…but there was a dirty towel left behind by the window. The good thing was so close to the airport and very convenient to return our rental cars.
Stayed 2 nights in Apr 2024
Response from George Font Office Manager on 5 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We take all reviews and hotel stays seriously and we will follow up with the guest service agent. We hope you will come back and see us again soon.

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the value.
Stayed 2 nights in Mar 2024
Response from George Font Office Manager on 5 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stay there all the time, fairrates, good breakfast clean and safe.
Stayed 2 nights in Mar 2024
Response from George Font Office Manager on 1 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Rozalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff
Stayed 2 nights in Mar 2024
Response from George Font Office Manager on 31 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient, room was nice, good breakfast choices. My room was close to the freeway so it was a little noisy, but that’s not on the hotel. If you’re staying here, ask for a room away from the freeway.
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 28 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ronald, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 3 nights in Mar 2024
Response from George Font Office Manager on 26 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Amy

Travelled with partner
We called ahead and inquired if we could store luggage as we had landed before check-in & had a full day of activities planned. Staff was very courteous and allowed us to do so. When we did check in at 8:30pm, we were exhausted and Giovanni at the front desk was amazing!! So helpful, kind and a real people person! I wish I encountered people like her every time I traveled! Hotel was clean, our room was large, updated. Giovanni even upgraded us to a larger room! So kind! The buffet are looked massive, unfortunately we had to fly out early and was unable to try it. Definitely recommend & would stay again!
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 26 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
excelent
Stayed 4 nights in Mar 2024
Response from George Font Office Manager on 25 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Andreas, Weisendorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 25 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Mynor

Stayed 2 nights in Mar 2024
Response from George Font Office Manager on 12 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Dinish

Liked: Cleanliness, staff & service, amenities
Overall, good hotel. They have a continental breakfast which was good. The only issue was that the room keys would stop working in the middle of my stay. Otherwise, the hotel was clean, well-maintained and seemed to be in a good area.
Stayed 2 nights in Mar 2024
Response from George Font Office Manager on 25 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 25 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Morna

Stayed 1 night in Mar 2024
Response from George Font Office Manager on 11 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive, facilities were clean, tidy, and well organized. Will stay here again.
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 21 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Arkady, palo alto

Nice a usual. The only big complaint: the breakfast has degraded since our last stay (A) no cream (half n half), no honey anymore - now they are substituted with artificial cream and corn syrup (B) while the breakfast is till 10am, by 9:45 there already was no milk and no yogurt. (The yogurt was back at 10:05, but in a locked cabinet, just to enjoy the looks) However, everything else is perfect for us. We love this place.
Stayed 3 nights in Mar 2024
Response from George Font Office Manager on 18 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Murat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every hotel member were awesome. This is best hotel in US. Thank you all
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 18 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge very friendly and respectful
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 18 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent. Room was clean. A few gross hairs in the shower. AC wouldn’t stay on. It would turn off at 70 but still not at 70 in the room. With the window open you could hear the freeway very loud. So it was warm but still fine. Spa didn’t get very warm. Overall good place to stay. I’d stay again.
Stayed 1 night in Mar 2024
Response from George Font Office Manager on 18 Mar 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.