Exterior
Check availability

Reviews of Hotel Stratford

2 out of 5
Hotel Stratford
242 Powell St, San Francisco, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 260 out of 551 reviews" "
Rating 8 - Good. 171 out of 551 reviews" "
Rating 6 - Okay. 63 out of 551 reviews" "
Rating 4 - Poor. 29 out of 551 reviews" "
Rating 2 - Terrible. 28 out of 551 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Staff & service, amenities, property conditions & facilities
They don't have any parking and the staff so Ruud
Stayed 2 nights in May 2024

10/10 Excellent

David Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. You can be at the cable car, BART, or Muni in under a minute. For it being in the center of everything, the hotel seemed pretty quiet. My room was small, but I could tell that it seemed recently renovated. Totally suitable for a single traveler. Would definitely stay here again!
Stayed 2 nights in May 2024

2/10 Terrible

Geovanna

Disliked: Staff & service, amenities
Hotel is nice and clean, with that being said, the amenities are non-existent. Called front desk to ask for something for my room, never got an answer. House keeping arrives at 8 "they" make the coffee, don't expect anything before then. I stayed for 3 nights. Firsts morning went down to get coffee around 6;45, coffee was luke warm, I was not gonna complain about warm coffee but thought it was odd that coffee was warm so early in the morning (now I realize it was From the night before) and no creamer, asked front desk if I could get some creamer, front said wouldn't be ready until after 8. Okaaayy? Second morning went down 8:10-no coffee said it be about 10 mins. Okay sat down waited for another 15 house keeping girl rushing in with a grocery bag, full of oranges (only fruit they offer) and a big carton of creamer. Left, came back with a cart of coffee, and began refilling stir sticks, and coffee station necessities. Okay we're good Third and final morning came down 8:10, no coffee, front desk said be ready at 8:45?? Irritated I went across the street to Starbucks, came back 10 mins later 8:20 Coffee was there, so frustrating! How hard is it for front desk to make coffee? Even old hotels know to have coffee station available. 3ipads for self-checking. They do nothing! Also, No parking, payed almost $150 ($45) per day to park in parking garage. Stayed 3 nights, would never stay again!! Don’t let pictures fool you!
Stayed 2 nights in May 2024

4/10 Poor

Joanna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I should have looked more into the hotel but there is NO AC in the building and rooms. The rooms are literal shoe boxes.
Stayed 3 nights in May 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice short stay! No complains at all
Stayed 1 night in Apr 2024

10/10 Excellent

Julian

It was clean, all you need for a few nights. Floor 8 smelled like pee
Stayed 2 nights in May 2024

10/10 Excellent

Khristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice! We flew in from Oakland, and caught BART from the airport to San Francisco. The hotel was walking distance from the Powell St BART station, and to the trolly. The location was excellent, as we were able to walk to several eateries, and were only 1 block from the hop-on-hop-off bus stop. If you don't mind walking, China town and little Italy aren't far away. The room was comfortable and clean, and the hotel was wuite peaceful. The staff was kind and very accommodating. We were able to communicate all concerns via text, with an immediate response. Based on the location, price, convenience and quality of thebroom, I would Highly recommend The Stratford Hotel, and would definitely stay again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs air conditioning
Stayed 2 nights in May 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Stratford. Location was great, only hiccup is that they don't have luggage storage if you arrive early or leave later in the day. They refer you across the street to store your bags for $8 a day. I didn't mind, but would have been nice to leave bag with the hotel. Everyone at the front desk was friendly and helpful. Would recommend this place.
Stayed 2 nights in May 2024

10/10 Excellent

Utkarsh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a great place for the price. The rooms feel new and were clean. The lobby was nice and the staff were nice. Loved the free coffee in the lobby. Would recommend for anyone looking to stay near Union Square for a low price point!
Stayed 2 nights in May 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice. Clean and updated. Very simple and minimal. Very comfy bed. Good thermostat adjustments. The only qualm i had and its not a big one. Was the shower watwr would come out when i was showering and the bath mat towel was drenched by the end. Also found some trash under the bed. Haha. But i would highly recommend this hotel. I will definitely stay there again.
Stayed 2 nights in May 2024

8/10 Good

Vandit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Room was very clean and staff pleasant. Location just by Union Square and a couple of mins from the start of the tram and shops.
Stayed 2 nights in May 2024

6/10 Okay

Teddi

Stayed 3 nights in May 2024

8/10 Good

Kadjo

Liked: Staff & service, property conditions & facilities
L’ Hôtel est bien situé au centre ville. On y accède facilement avec tous les moyens de transport. Les réceptionnistes sont très polis et très accueillant et à tes petits soins, même quand tu ne parles pas l’anglais. Ma chambre était propre. Egalement accès facile à tous les centres commerciaux et il existe des restaurants non loin de l’hôtel. La propreté du hall au 8ème étage est à revoir.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nasar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024

8/10 Good

Radhima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, only minus was the 2 small bathroom with the headshower. In such a tiny shower a hand shower will work better.
Stayed 3 nights in Apr 2024

10/10 Excellent

SANGCHEOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked front desk staff. Location was perfect. Room was small but clean and cozy. No fridge. No trash can in the room. However. Way better than i expected. Felt safe the second i saw the door system and friendly staffs. Will visit again
Stayed 3 nights in Apr 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Apr 2024

8/10 Good

con

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Valentine, Bellingham

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
For downtown SF, this was inexpensive, simple, & served it’s purpose. It’s almost entirely what I expected for an older classic building-tiny elevator, no particular amenities, small rooms. We booked a twin bed room for a quick business weekend and it was definitely a hobbit hole but fine; cute modern decor and clean. Nice rainfall shower & smart TV. If you’re shy about restroom usage, this is a sliding door setup & you’re pretty vulnerable in terms of sound lol. Cons: it’s April, heat rises though & it’s just an over head ceiling fan for AC along with a screened open window. It was pretty warm. Beds were firm/hard, but hey; this worked for a place to lay your head and not a vacation. Called front desk for more towels for nearly 10mins (why? Idk, it would have been quicker to just walk downstairs; we were being lazy after long flights). Very oddly the front desk didn’t understand what a vending machine was (no…literally) to snag some waters. Asked if there was water & they said no…we walked around a lobby corner & found coffee and chilled orange infused water carafes (bizarre). Thin walls. Overall I would totally stay here again. No frills & you gotta be relatively low maintenance. Around the corner of the hotel is Central Cafe for AM or lunch…RUN there, don’t walk-it was SO good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
The behaviour of staff i like it. I don’t like you don’t have seat shower.
Stayed 1 night in Apr 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Tijeria, las vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and the walls are paper thin. You can hear everything happening in the hallway.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
En general es un buen lugar !
Stayed 2 nights in Apr 2024

10/10 Excellent

Venediktos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Clean and friendly staff. Would totally recommend.
Stayed 4 nights in Apr 2024

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing wayyyyy better than I thought I loved it and the staff was amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family
Staff was very helpful at check in.
Stayed 1 night in Apr 2024

8/10 Good

Anisra, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is on Union Square with everything within walking distance. Nice clean and updated room. Front desk- Pricilla was great making sure I have what I needed. Will definitely stay at this hotel again.
Stayed 1 night in Apr 2024

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is enough for one person, all the amenities are good and the design is nice and new. The location is great and the staff is polite and ready to help. What I missed in the room is the view (like any view at all)
Stayed 2 nights in Apr 2024

8/10 Good

Ysabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 5 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. Very quiet and right in union square!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and nice helpful staff. Check in and check out was super easy. Loved the location! It was close to shopping and transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room is very small, it is very neat and clean and very comfortable. The location is great! The train is right in front of the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Xenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy to get access, location close to everything.
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Stayed 1 night in Apr 2024

10/10 Excellent

Ulas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

8/10 Good

KOSUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated. Room is clean, staff are friendly. Couldn't find how to turn on AC, it might be center controlled.
Stayed 5 nights in Jan 2024

8/10 Good

Anisra, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated hotel. Excellent location in heart of union square. High hotel fees.
Stayed 1 night in Apr 2024

10/10 Excellent

VANESSA, EAST PALO ALTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience Cute hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2024

10/10 Excellent

Shakila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean little small but perfect for a couple of two right down the street from Cheesecake Factory and other shopping areas would book again
Stayed 1 night in Apr 2024

10/10 Excellent

carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always skeptical about hotels but I was surprised. I really enjoyed my 2 night stay at the Stratford! Location is convenient and walkable, so many things near by. Didn’t have a problem with homeless there was a couple obviously but not many near the hotel. Room was kinda small but that was expected. Every clean and beautiful hotel. I would stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable car was front of hotel
Stayed 3 nights in Apr 2024