Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

We absolutely appreciate your comments, as we can learn from all of them, such as to be kind to one another, we are an all inclusive hotel, we accept everyone and although we really want to keep our guests happy and returning, it might be best if you find a hotel that better suits your needs. We appreciate ALL of our STAFF! It is also worth saying that we expect our staff to be friendly and kind to everyone, so we will choose to use this as a teaching moment. Thank you!

Thank you! We appreciate your feedback and business!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for your feedback, we are disappointed to hear this as we really feel that we went above and beyond to ensure that you had a comfortable stay with us. Without divulging personal details, Upon check in you reserved a room with 2 beds, You mentioned it smelled, (we had several people check for the smell and it seemed fine.) However we want our guests to feel comfortable, so we upgraded your room, for FREE, to a SUITE of which everything WAS WORKING just fine, including the bathroom, Then after occupying the room for some time, there was an issue with the Clogged toilet, so we moved you to yet another room, again to ensure your comfort. At this time you thanked our front desk and said you were taken care of and satisfied. We are now left with this response, so with this response, we must say, we are saddened but understand that we are not the hotel for you and we wish you the best in finding a hotel more suitable to your needs.

Thank you for your business and your feedback, as it helps us to be better, to establish what needs to be done to ensure a quick and easy check in and check out as well as a good stay. We are also sorry that you did not have a better time. Our front desk staff, is well trained, and our hotel was fine, when you checked in, however we do have poilcies put in effect that protect the customer as well as the hotel, meaning, we have been in the industry for many. many years and we understand that sometimes following our rules or policies can be an inconvenience, but again they are for your protection and ours, like a deposit or having a ID that matches you identification and using the CC that was used to make the reservation, these are just a few examples, not that it pertained to what you are talking about, we again, are well trained, we literally never have complaints (you can read our past reviews) about noise or issues with walls being too thin. We do however have a 24 hour front desk and if there is ever a guest being noisy or direspectful, we are happy to ask them to be quiet to ensure that everyone is able to rest. We do not want to lose you as a future guest, but we do understand that everyone has a level of comfort and we undersand if we are not the hotel for you and we wish you the best on your future travels.

Thank you for your rating and especially your patronage,we appreciate both! We wish you safe travels and hope to see you again sometime.

Thank you for your feedback and response. Before, we answer anything, let me just say, on behalf of our hotel, I am very sorry if you ever felt usafe. Our hotel is safe, clean and comfortable and our rooms are maintained. You stayed many days, befire we heard anyting. You did not request to be moved or let us know there were any issues, until your interaction with our clerk. To be clear, at time of check in, when you enter a room, you check it out, to see if it is suitable to your needs and if there is something like as you mentioned the kitchenette sink that is not working, or something else you let us know and we will make sure that we move you to a room that is more suitable room or we fix the issue right away. Our hotel is maintained and clean and comfortable. As far as your interaction with our clerk, we cannot speculate on the interaction and words said, however, we can say that again our hotel is safe and we are very sorry if you felt otherwise, We apologize and wish you the best in your future travels. This will be sent to the owners and we will request a staff meeting to go over this subject. In the future, if anyone feels unsafe, we will do our best to make sure that you get into your room and are locked in. we have corporate as well as family and single travelers that stay with us all the time. Thanks again for bringing this to our attention.

Thank you for your feedback, we are very confused as you made the reservation, which was accepted and you checked and stayed 1 night and checked out and all is well. If you should have any other issues,please speak with our manager, we are happy to help. Thank you for your reservation.

Thank you for your kind and fair words, we greatly appreciate the recommendation and especially your business. We agree our location is pretty central to many san Diego attractions as well as the airport! If your travels should bring you back this way, we hope to welcome you back!

Thank you for yoru feedback, we will speak to our staff. We are very sorry that you did not have a great stay and we wish you the bes on your future travels.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for your feedback, we greatly appreciate it. We have good guests, however like everywhere, there can be someone who gets loud or they might be celebrating or something,but you should never be kept up and that is why we have a 24 hour front desk, please just let us know and we will ask them to be respectful and quiet down! Again we apologize and hope that you will come back and give us another shot!

Thank you for your feedback, we do not understand what "Smock" smells means, however we care about our guests and if anything smells, please let us know as soon as you enter the room so that we can move you and make sure that you are in a room that is suitable to you.

Thank you for the great rating. we are pleased to see that you enjoyed your stay and we hope to welcome you back again in the future!

While we understand that this might not be the perfect hotel, we have been in business for years and years, and we do our best to create a clean and comfortable environment for our guests, we sometimes can have a small amount of construction going on to help fix or upgrade a room, that might need something taken care of, such as change out an air conditioner or heater or fix a door lock, but this is never done at night, always during the day and to avoid any interruption to the guest. We are a non-smoking hotel and we do not accept pets. We never enter the room without authorization, unless we need to evict someone for non-payment and this rarely happnes. We hope that this is helpful. We also have a pretty quiet family owned hotel and although we rarely ever have any issues, we always welcome anyone calling the authorities if they should ever feel threatened, in addition, we are part of the Wyndham brand and welcome any comments to them as well. Thank you for your past business. We wish you peace moving forward.

Thank you! Yes we are an affordble hotel near the airport and we are very happy to hear that you enjoyed your stay, We recently upgraded many things, so it is great to hear that you were comfortable. We wish you safe travels and hope to see you again sometime!

Thank you for your feedback, we are listening and making changes, we appreciae the feedback and apologize for any inconveniences!

Thank you for the review and your comments, we greatly appreciate both! We have sent a work order to the manager to review the fridge to ensure that it has been checked out and in working condition. We wish you safe travels and hope to welcome you back in the future, if you are in the area.

Dear Rosario,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best regards,Customer Care Team Travelodge Seaworld

Hi Jeniffer, Thanks for time to give us review, sorry to say but your Credit Card was invalid we saw in our system that your credit card declined and when our front desk try to call you for different credit card call got hangup and front desk try again no one pickup phone, you did not show up at property we do have all notes what was happened. Thank you.

Dear Crystal, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the presence of roaches and stained bedding that severely affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make our guest experience comfortable and stress-free. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best regards,Customer Care Team Travelodge Seaworld

Hi Elizabeth, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Travelodge San Diego Seaworld. We hope to have you join us again so that we can give you a complete guest experience!Best regards,Customer Care Team Travelodge Seaworld

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Elizabeth, we are sorry to hear about the issues you encountered during your stay. We understand the importance of a comfortable and clean room, and we'll take your comments on our windows and bathroom conditions into consideration as we strive to improve our accommodations. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best regards,Customer Care Team Travelodge Seaworld

Dear Guest, we're sorry to hear about your disappointing experience during your stay. We strive to provide clean and comfortable accommodations, and your feedback is concerning. We have notified our team to resolve hygiene concerns as well as any other plumbing issues immediately, as it is a top priority concern for our customers' comfort. As a hotel dedicated to offering a satisfying guest experience to all, we continually try to improve the variety and quality of services that we offer, so thank you for sharing your feedback on these maintenance issues. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best regards,Customer Care Team Travelodge Seaworld

Dear Julian, we sincerely apologize for the inconveniences you faced during your stay, especially the difficulty in reaching our front desk and housekeeping. We understand the importance of prompt communication and will work on improving our phone responsiveness. Your feedback about the small pillows and the room condition is valuable, and we'll look into ways to enhance the comfort and aesthetics of our rooms as well.Best regards,Customer Care Team Travelodge Seaworld

Dear Rebecca, we are delighted to hear that our hotel's location and room layout suited your needs, especially with the air conditioner placed away from the bed, providing a peaceful night's sleep. It's wonderful that you enjoyed the option to let in some fresh air through the window. We apologize for the issue with the bathroom fan, and we will address this to ensure a quieter experience for our guests.Best regards,Customer Care Team Travelodge Seaworld

Dear Joseph, we appreciate your feedback and apologize for not meeting your expectations. We're committed to maintaining high standards of cleanliness, and your comments will prompt us to ensure a more pristine environment for our guests. We hope to provide you with a more satisfying experience on your next visit.Best regards,Customer Care Team Travelodge Seaworld

Hi Jorge, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Travelodge San Diego Seaworld with the finest of our facilities and resources!Best regards,Customer Care Team Travelodge Seaworld

Dear Alyssa, we're grateful for your feedback about the comfort of the bed and updating the safety aspects of our property. However, we apologize for the presence of ants, the non-functional phone, and concerns about the door lock. We take these issues seriously and will promptly address them to ensure a more pleasant stay. Your feedback is valued, and we look forward to improving your guest experience.Best regards,Customer Care Team Travelodge Seaworld

Dear Anna, we are saddened and shocked to hear you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the room conditions and customer service were unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best regards,Customer Care Team Travelodge Seaworld

Dear Gautam, we apologize for the maintenance issues you encountered during your stay, such as the broken shower handle and the presence of ants in the bathroom. This is not the level of comfort and quality we aim to provide. Please know that your feedback has been shared with our maintenance team to address these issues promptly and upgrade the quality of our accommodations. Our team hopes to see you and serve you better at Travelodge San Diego Seaworld on your next visit!Best regards,Customer Care Team Travelodge Seaworld

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Hector, we are terribly sorry to see your review and learn that we could not satisfy you during your stay at our place. It is deeply disappointing that our accommodation facilities and services did not work well for you. We apologize for all the incompetencies from our end that affected your experience at our hotel. We wish our customers to have a top-notch time when staying with us, so kindly let us know how we can improve the quality and comfort of your stay. We assure you that we will not let you down with poor performance from our side, given a chance to serve you again. Thank you for taking the time to review our stay, and we hope to deliver a memorable stay if you choose to visit us on your next visit!Best regards,Customer Care Team Travelodge Seaworld

Dear Hubert, we appreciate your kind words about our staff and our hotel's proximity to the airport and old town. We apologize for any inconvenience caused by the busy state of our surroundings and poorly maintained room conditions. We will work diligently to address these concerns and provide a more enjoyable experience for our guests.Best regards,Customer Care Team Travelodge Seaworld

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Andrew, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best regards,Customer Care Team Travelodge Seaworld

Hey Isabel, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Travelodge San Diego Seaworld!Best regards,Customer Care Team Travelodge Seaworld

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Nicholaus, we apologize for any delay you faced in posting your deposit to your bank. We are sorry if this marred your time with us. Please know that we will be looking into this, as we ensure this process is as efficient as possible. Your patience and understanding are greatly appreciated.Best regards,Customer Care Team Travelodge Seaworld

Dear Lilia, we apologize for any inconvenience you experienced during your stay. The security deposit requirement varies among hotels, and we understand that this may have been an unexpected expense. We will work on better communication of such policies in the future. We also apologize for the noise disturbance and share our guarantee to work on solutions. Your feedback is valuable, and we hope you'll consider staying with us again and allowing us the opportunity to improve your experience.Best regards,Customer Care Team Travelodge Seaworld

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Chris, thank you for rating and reviewing your stay at Travelodge San Diego Seaworld. Our team contributes their best efforts to ensure that our guests receive the value of a premium hotel experience, and we're delighted to have done that for you. You had the experience we strive to provide for each of our guests, and we hope to welcome you back many more times after our updates are done.Best regards,Customer Care Team Travelodge Seaworld

Dear Carlos, we're truly sorry for the frustrating experience you had during your recent stay. We apologize for the inconvenience caused by the power outage and the uncooperative attitude of our staff in assisting you in resolving this matter. Allow us time to address the communication issues you encountered with our management to ensure this does not happen again. Please rest assured that the refund process is being handled. We feel let down to know that you did not find our performance and services adequate. We wish to let you know that such an experience is not typical of what our guests receive, so we will take your comments very seriously and do what's necessary to make our guest experience comfortable and stress-free. Once again, we express our deepest apologies for your experience. We hope to take all measures required to rectify the situation and have you back as a contended guest!Best regards,Customer Care Team Travelodge Seaworld

Dear Sadiq, thank you for sharing your feedback and letting us know what didn't work for you during your stay. We truly appreciate it when our guests point out our flaws so that we can learn from them and improve our quality of service. We apologize for the presence of homeless individuals near our property and everything else that derailed your visit. We have informed the management about your comments, and our team has been instructed to resolve the issue with utmost concern. Thank you for bringing these matters to our attention. We aspire to provide an experience beyond our customer's expectations, and your feedback helps us gradually attain our goal. We understand that these instances have prompted you not to revisit our hotel, but we kindly request you give us another chance for redemption. We'll be sure to make up for your troubles next time and give you a rewarding experience at our hotel.Best regards,Customer Care Team Travelodge Seaworld

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Laura, Thank you for your feedback, we did send you message on 23rd about power off, here is proof from Expedia message.Hi Laura, city going to do some Maintenace so having power off on Saturday 26th at 10pm for some hours. Thank you.VJ PatelWed, Aug 23 9:23 AM Delivered

Dear Dolores, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best regards,Customer Care Team Travelodge Seaworld