All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent location, great staff. Wireless internet could be better.
Andrej
Stayed 6 nights in Apr 2024
Response from The Sofia Hotel on 16 May 2024
Thank you for staying with us and sharing your experience. Wonderful to see you enjoyed your stay. As a side note, we are currently working on a brand new Wi-Fi solution for the entire hotel that we are really excited about. Have a great day.
4/10 Poor
Lindsay
Travelled with family
15 May 2024
Disliked: Property conditions & facilities
Tv and phone didn’t work, rooms are dark and super small.
Lindsay
Stayed 3 nights in May 2024
Response from The Sofia Hotel on 15 May 2024
Thank you for sharing your experience with us. We will certainly look into the issues you experienced to make sure everything is working and appreciate you letting us know. On another note, we have just completed 4 model rooms ahead of our new renovation and have addressed the lighting concerns in the new design. Once again, we appreciate the feedback and hope you will stay again once the renovation has been completed. Have a wonderful day.
Thank you, Jessica. Great to see you enjoyed your stay.
6/10 Okay
Li
7 May 2024
Liked: Cleanliness, staff & service, amenities
The location is very convenient. my room is close to the laundry room so there were the washing noises all night..somehow there was also construction noises late night that was quite disturbing. Staff are super friendly
We enjoyed our stay at the Sofia. Great staff room was nice and clean. Very convenient to Gaslamp area as well as Embarcadero. Definitely will be back!
Thank you for sharing your experience with us. Great to see you had a nice stay!
10/10 Excellent
ARIEL
18 Apr 2024
ARIEL
Stayed 1 night in Mar 2024
Response from The Sofia Hotel on 9 May 2024
Thanks for taking the time to share your experience with us. Have a wonderful day and see you next time!
10/10 Excellent
Evelyn
15 Apr 2024
Liked: Cleanliness, staff & service
Evelyn
Stayed 1 night in Apr 2024
8/10 Good
Jessica
Travelled with partner
15 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The lobby is beautiful, staff was helpful and friendly. Elevators are small. property is quiet which we loved, we were there for a show at the balboa theater and were able to walk. gaslamp is also within walking distance. cleanliness could be better. We had some dirty towels. you ciuld tell counters/ lamp tables had not been cleaned in a while.One of the TVs in our room didn't work
This is a conveniently located boutique hotel in walking distance to the Gaslamp quarter and the convention center. The staff is friendly and helpful. The rooms are in need of updating, though. Some drawers were broken, lighting is a bit dark, and carpets seem worn.
Yung
Stayed 4 nights in Apr 2024
6/10 Okay
Annie Yann-Ling
Travelled with partner
14 Apr 2024
Disliked: Amenities
We were given a really small room when we first checked in and were told that we would be charged $25 usd service fee per day. We had booked a queen size bed but the one we had seeemd more like a double bed. We later inquired if there was a bigger room and the lady was kind enough to transfer us. To be honest the hotel is old and does not have good amenities. Yes it’s convenient and within walking distance to many places in the downtown area but I would stay at a different hotel next time.
Such a quaint property. Hotel staff went above and beyond with our stay. They even kept the Easter decorations later for us to take pictures with the baby. Will definitely return!!
ANTHONY
Stayed 1 night in Mar 2024
10/10 Excellent
Joan
1 Apr 2024
Liked: Cleanliness, staff & service
Property located very close to San Diego convention center, where my son ran a half marathon. Rooms were tiny, but very well maintained.
Stayed here for a night.Parking is valet only $50 per day with hotel fees and tax added upon checking out for me is over priced. Cleanliness can be improved , found previous guest dirty socks behind dresser but overall the property looks well maintained for its age. we managed to have a good stay.
This location was a two block walk to my SD office and a few more blocks put you in thr heart of Gaslamp. Clean and quiet, so it was the perfect place for me.
Steven
Stayed 2 nights in Jan 2024
8/10 Good
Tatiana, New York
Travelled with family
19 Mar 2024
Liked: Cleanliness, staff & service
The hotel is in a quiet area of business downtown.
Bed was very comfortable- pillows strange. The shower was a joke- almost no pressure - we were on the top floor. The AC was soo loud- we were happy it was chilly at night- no way you can sleep with that sound. Valley parking was convenient but expensive