Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews of Old Town Inn

2.5 out of 5
Old Town Inn
4444 Pacific Hwy, San Diego, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 915 out of 1357 reviews" "
Rating 8 - Good. 332 out of 1357 reviews" "
Rating 6 - Okay. 79 out of 1357 reviews" "
Rating 4 - Poor. 12 out of 1357 reviews" "
Rating 2 - Terrible. 19 out of 1357 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was cute small old and nice. like granny's house. Amazing Flowers , even had a baby possum stow away in my car. made it thru military inspection . lol we had FUN.
Stayed 2 nights in May 2024

6/10 Okay

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi Veronica. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay, and for this I apologize. Any suggestions you may have regarding our property and services within the hotel would help us tremendously in making another stay with us more enjoyable. We would appreciate you sharing your concerns, and hope you will give us an opportunity to better serve you in the near future. Your feedback is our greatest asset.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice little gem. It has charm and is very convenient to the transportation center, and although there are freeways nearby, it was pretty darn quiet. The staff was very accommodating. At first, we were put in a room that was fairly dark because the window was behind pillar. They were able to accommodate moving us to a different room that was brighter. We enjoyed our stay and will go back again given the opportunity.
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi Beth. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. It's fantastic to hear that we were able to accommodate a room move for you, and get into something with more light. We are not perfect, but we will always go above and beyond for our guests when we can. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Maggie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer care. Tiny bathroom, but clean and functional
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi Maggie. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. Our Petite King bedrooms, the room in which you booked, is our most economical room and therefore, it's also our "coziest". We have larger rooms available, with larger bathrooms in a variety of room types. I encourage you to look into these options the next time you're ready to reserve. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

David, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location and in walking distance. The only bad thing was that the internet was down and that they were not forthcoming about it or that it would be down for our whole stay. The staff were nice. The breakfast had a good continental variety.
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi David. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We did not have any definitive answers to our internet issue when it first happened. Turns out a vital piece of equipment failed, and it has to be specially ordered. I apologize for the inconvenience of not having Wi-Fi during your stay. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when going to Pechanga Arena walking distance
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi Shannon. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So close to Old Town
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi Liz. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We would love to hear any suggestions you may have regarding our property and services within the hotel to make your next stay with us even more enjoyable. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Benny (General Manager) on 21 May 2024
Hi Eric. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We would love to hear any suggestions you may have regarding our property and services within the hotel to make your next stay with us even more enjoyable. We truly appreciate your feedback, and we look forward to having you back as our guest.

6/10 Okay

Vanessa

Travelled with family
Disliked: Cleanliness, amenities
The shower had hair on the floor. Also it smelled like an old motel room. We had to turn the AC on to help the smell.
Stayed 1 night in May 2024
Response from Benny (General Manager) on 22 May 2024
Hi Vanessa. Thank you for taking the time to tell us about your visit. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay, and for this I truly apologize. Rest assured the appropriate measures are being taken to address this grievance and we will do our best to prevent any future occurrences. Any other suggestions you may have regarding our property and services within the hotel would help us tremendously in making your next stay with us more enjoyable. We appreciate you sharing your concerns, and hope you will give us an opportunity to better serve you in the near future. Your feedback is our greatest asset.

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchenettes are awesome room are decent size and staff is very friendly!
Stayed 2 nights in May 2024
Response from Benny (General Manager) on 22 May 2024
Hi Carrie. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not only was this place outdated and dirty, the smell of urine was present in all three of the rooms our party booked. Such a disappointment.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 9 May 2024
Hello Jennifer. It's disappointing to hear about your experience. Especially considering the positive reviews you read before booking. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay. I have shared your feedback with my team, and as a teachable moment, we will discuss our property standards, and review improvement opportunities in the service we provide. Giving the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. Please feel free to reach out to me directly if you would like to share any specifics about your stay (Benny@oldtown-inn.com). We appreciate you sharing your concerns, and hope you will give us an opportunity to better serve you in the near future.

10/10 Excellent

Jennifer, Yreka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little bungalow vibe. No elevator doesnt make handicap friendly.
Stayed 2 nights in May 2024
Response from Benny (General Manager) on 9 May 2024
Hi Jennifer. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. All of our handicap friendly rooms are on the first floor, and we do have an elevator in our main building for our guests that cannot do any stairs. I apologize if this was not communicated to you. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like to have to use the room card to access strait, elevator and even breakfast room, but I guess is to keep the place safe and is for the good of all guesses
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 9 May 2024
Hello Elena. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. You are absolutely correct in guessing that key access is for guest safety. We take our guest's safety and comfort very seriously, and we will always do what it takes to make sure that our hotel amenities and rooms are utilized by our guests only. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a throwback as a property. Very nice, helpful staff. Convenient to Old Town with restaurants and fun activities. Transportation center is only a third of a mile. Like most cities, San Diego has folks with behavioral health issues hanging at the transit center but police are very present so no real safety issues.
Stayed 2 nights in May 2024
Response from Benny (General Manager) on 9 May 2024
Hi Micahel. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We are always so happy when a guest understands that throwback vibe that we work so hard to keep here. Thank you for noticing! We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, amenities
It was walking distance ro Old Towne San Diego. The staff was kind and friendly and the rooms were perfect for a place to sleep and shower while having adventures.
Stayed 3 nights in Apr 2024
Response from Benny (General Manager) on 5 May 2024
Hi Luisa. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this two-night reservation for the second time for my senior parents, and they were pleased again. Friendly staff, comfy bed, and great location!
Stayed 2 nights in Apr 2024
Response from Benny (General Manager) on 5 May 2024
Hi Karina. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We couldn't be happier that for the second time we were able to give your parents a great stay. Thank you for trusting us with them. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Sergue

Liked: Cleanliness, staff & service, property conditions & facilities
Little cute hotel,like little Mexico
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 30 Apr 2024
Hi Sergue. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We would love to hear any suggestions you may have regarding our property and services within the hotel to make your next stay with us even more enjoyable. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort, proximity to airport
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 30 Apr 2024
Hi John. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We would love to hear any suggestions you may have regarding our property and services within the hotel to make your next stay with us even more enjoyable. We truly appreciate your feedback, and we look forward to having you back as our guest.

2/10 Terrible

Laura

Travelled with family
Disliked: Staff & service, property conditions & facilities
We received our room and when we entered the room it had a bad sour smell in the room that both myself and family member smelled. We returned to the front desk to inquire about a different room. The person at the desk said nothing and left the desk. Upon return we were told that the room smelled because of new furniture. There are two beds one desk and one chair so unsure of new furniture. No help to assist us with getting a different room. We left the property and lost our deposit.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 30 Apr 2024
Hi Laura. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay. I have shared your feedback with my team, and as a teachable moment, we will discuss our property standards, and review improvement opportunities in the service we provide. Giving the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. We appreciate you sharing your concerns, and hope you will give us an opportunity to better serve you in the near future.

2/10 Terrible

bebi

Stayed 1 night in Mar 2024
Response from Benny (General Manager) on 21 May 2024
Hello bebi. Thank you for taking the time to tell us about your visit. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay. Any suggestions you may have regarding our property and services within the hotel would help us tremendously in making another stay with us more enjoyable. We would truly appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Your feedback is our greatest asset.

10/10 Excellent

Marie Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Old Town. Quiet room. Breakfast included. Cute, not for those who want Bougie but quaint which I like.
Stayed 3 nights in Apr 2024
Response from Benny (General Manager) on 30 Apr 2024
Hi Marie Elaine. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. You know, I think this is the first time we have ever been called bougie... and we'll take it! Thank you! We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Kopelani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, comfortable to stay and so quiet. Thank you for hosting us for 2 days. Cheers 🍻
Stayed 2 nights in Apr 2024
Response from Benny (General Manager) on 30 Apr 2024
Hi Kopelani. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. It was truly our pleasure to host you, and we look forward to having you back as our guest.

8/10 Good

Rengarajan

Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 21 May 2024
Hi Rengarajan. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We would love to hear any suggestions you may have regarding our property and services within the hotel to make your next stay with us even more enjoyable. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and people helpful. Good location to go in multiple directions. Our room could use an upgrade.
Stayed 4 nights in Apr 2024
Response from Benny (General Manager) on 24 Apr 2024
Hi Dan. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Ken

Stayed 4 nights in Apr 2024
Response from Benny (General Manager) on 22 May 2024
Hi Ken. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We look forward to having you back as our guest.

10/10 Excellent

Marian

Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 22 May 2024
Hi Marian. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We look forward to having you back as our guest.

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property brings back thoughts of a cute bungalow property with a beautiful garden. It's not a new build, but it is clean and has a great charm
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 25 Apr 2024
Hi Lynne. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. It's not many that get the aesthetic that we try to achieve, and we absolutely love when a guest appreciates it. We are definitely a different vibe. Thank you. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the freeway is visible, you couldn't hear it in the room. Breakfast was fantastic. Great variety and fresh.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 18 Apr 2024
Hi Suzanne. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Leesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet. not busy
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Leesa. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

rachel

Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 9 May 2024
Hi Rachel. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great- needed an early check in and they said to come over anytime after 11. Very friendly staff. The property is clean, well maintained. On the outskirts of Old town. It’s in an industrial area. Rooms good size, beds comfy.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Kimberly. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Convenient to walk to Old Town.
Stayed 3 nights in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Jill. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were hard and lumpy.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Pat. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We apologize for the pillows being uncomfortable. We would have been more than happy to bring you different pillows had we been made aware of the issue. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Lisa A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute well cared for hotel! All employees were so nice! Definitely will stay here again.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Lisa. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

2/10 Terrible

Jennifer

Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 5 May 2024
Hello Jennifer. Thank you for taking the time to tell us about your visit. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay. Any suggestions you may have regarding our property and services within the hotel would help us tremendously in making your next stay with us more enjoyable. We hope you will give us an opportunity to better serve you in the near future. Your feedback is our greatest asset.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Armando. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

6/10 Okay

Adrienne

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff were friendly and it was convenient to park right by our ground floor room. It was incredibly noisy at times, sounding like people were constantly knocking on our door, so much so that I didn't answer when someone really did knock. The location was convenient, being about a 10 min drive from downtown, Mission Beach, Balboa Park, and Sea World, but I did not enjoy the surroundings. This appeared to be the only hotel plopped in the middle of one of the dirtiest parts of town, with an overpass and industrial buildings all around. The breakfast was tolerable, but nothing like the breakfasts you would find at Best Western Plus or Hiatt. I guess you get what you pay for. Our room smelled like farts from the moment we arrived to the moment we left. Maybe it was the sewer system or the smell of the tap water itself? Both days, the cleaning service was knocking on our door sometime between 8-9am. We had not put the Do Not Disturb sign on our door. Maybe we should have done that. The rooms looked clean- though very dated- and the beds were comfy, so I was glad for that. All other hotels I have stayed at that had a kitchenette also provided dish soap. This one did not. It also only provided one plate, one saucer, one cup, one fork, one knife, and one spoon. You had to ask the front desk if you wanted more. Maybe this is a California thing? I would not stay here again.
Stayed 3 nights in Apr 2024
Response from Benny (General Manager) on 16 Apr 2024
Hi Adrienne. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay. We have had many guests request to be on a higher floor, so they can be away from any noise or passersby on the property. We are located in a small industrial pocket (long before most of the places around us), and we’ll be the first to admit that our location is unusual for a hotel. Although the location is not something we can change, we do like to tell people that “we are an oasis in the middle of nowhere, but only minutes to everywhere!” The great thing about our location is that we are a quick walk to Historic Old Town, and across the street from the Old Town Transit Center so you can get around town with ease if you want to leave your car behind. Our complimentary breakfast is a very convenient way for our guests to get a quick pick me up before heading out to explore San Diego. Should they want something a little more substantial in the morning, there is a fantastic breakfast restaurant just a five-minute walk from us. I have shared your feedback regarding our rooms with my housekeeping team, and as a teachable moment, we will discuss our property standards, and review improvement opportunities in the service we provide. Giving the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. We appreciate you sharing your concerns.

6/10 Okay

Ariana

Travelled with family
Disliked: Staff & service, amenities
The stay was fine just One night the fire alarm went off for 20 minutes around 2am. There was no apology from the hotel staff and the breakfast sucked nothing but carbs.
Stayed 3 nights in Mar 2024
Response from Benny (General Manager) on 11 Apr 2024
Hello Ariana. I apologize for your experience with us. This is definitely not the typical guest stay, and it caught all of us by surprise. The city informed us that they would be working on a water valve three days before it was supposed to happen. The city's work is what made our fire alarms go crazy. The sudden drop and rise in water pressure from their repairs wreaked havoc on our sensors. Anyway, that's neither here nor there. We are truly sorry that your experience was memorable for all the wrong reasons, and we hope to have the chance to serve you better in the future.

10/10 Excellent

YUANYUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 11 Apr 2024
Hi YuanYuan. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We look forward to having you back as our guest.

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in - very friendly hosts - would stay here again anytime
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Kay. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem of a place. We stayed there for 5 nights and were sad to leave. The property has a great vibe, is very well maintained and the staff are excellent! It has the feel of a small Mexican resort with spacious rooms. The hotel is a short walk to the historic Old Town area which has awesome places to eat! It’s also a two minute walk to public transit that can get you anywhere in the city. The trolleys leave from Old Town to a lot of great tourist destinations, so you don’t need to rent a vehicle if you stay there. Anyway, I can’t say enough good things about this place.
Stayed 5 nights in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Daniel. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Zandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and room was remodeled recently. Staff was friendly and courteous.
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Zandra. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Kenneth

Liked: Amenities
Clean and comfortable room Generous breakfast Pleasant staff Will stay again
Stayed 1 night in Apr 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Kenneth. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

8/10 Good

Kimberly

Friendly service, clean room, beautiful landscaping. I loved walking over to Old Town several times. I appreciated this good value accommodation!
Stayed 2 nights in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Kimberly. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot.
Stayed 3 nights in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Paul. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Kari. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. It was close to old town with restaurants and shopping as well as the trolley stop.
Stayed 3 nights in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Terri. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hello Michael. Thank you for taking the time to tell us about your visit. We strive to provide an amazing guest experience, but it seems as though we fell short of this goal during your stay, and for this I truly apologize. Any suggestions you may have regarding our property and services within the hotel would help us tremendously in making your next stay with us more enjoyable. We hope you will give us an opportunity to better serve you in the near future. Your feedback is our greatest asset.

10/10 Excellent

DOMINIC, Hesperia

Liked: Cleanliness, staff & service, property conditions & facilities
Good. Easy to get to and good staff.
Stayed 1 night in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Dominic. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.

10/10 Excellent

Lisette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was friendly and helpful. Old Town San Diego was very accessible and walking distance.
Stayed 1 night in Mar 2024
Response from Benny (General Manager) on 7 Apr 2024
Hi Lisette. Thank you for taking the time to tell us about your visit to the Old Town Inn. We strive to provide a superior guest experience, and we are so delighted that you enjoyed your time with us. We truly appreciate your feedback, and we look forward to having you back as our guest.