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Hello,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and your feedback. We hope you had an overall pleasant and that we get the chance to host you again in the future.Kind regards,
Nice updated accomodations. Easy parking. Close to alot of things to do.
Thomas
Stayed 1 night in May 2024
Response from Jacky on 21 May 2024
Hello Thomas,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and your feedback. We are glad to hear you had a pleasant stay and hope we see you again soon!Kind regards,
8/10 Good
Briana
18 May 2024
Briana
Stayed 2 nights in May 2024
Response from Jacky on 21 May 2024
Hello Briana,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and your feedback. We hope you had an overall pleasant and that we get the chance to host you again in the future.Kind regards,
10/10 Excellent
Jenny
17 May 2024
Liked: Staff & service
The parking isnt really big on one side
Jenny
Stayed 1 night in May 2024
Response from Jacky on 21 May 2024
Hello Jenny,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and your feedback. We hope you had an overall pleasant and that we get the chance to host you again in the future.Kind regards,
8/10 Good
MARGARITA GARCIA
Travelled with partner
13 May 2024
Liked: Cleanliness, staff & service, amenities
close to airport, marina. full breakfast.
MARGARITA GARCIA
Stayed 1 night in May 2024
Response from Jacky on 15 May 2024
Hello Margarita,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback and are glad to hear you had a pleasant stay.Please visit us again soon!Kind regards,
I stayed with my boyfriend for a wedding, and since we came from Mexico, we had to check in by 2am and the staff was really nice with us, the hotel exceed our expectations, breakfast was good, best thing were the waffles, the area is really safe to ho out for a walk even at night, and the cleanness was really good.
Vale
Stayed 2 nights in May 2024
Response from Jacky on 15 May 2024
Hello,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback and are glad to hear you had a pleasant stay.Please visit us again soon!Kind regards,
Hello Mr. Hamed,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback and are glad to hear you had a pleasant stay.Please visit us again soon!Kind regards,
6/10 Okay
Gaochao
11 May 2024
it is not very good hotel. I don’t recommend it to my friends! Too old, very noisy, the TV sounds from the other room was loud to its neighbors!
Gaochao
Stayed 1 night in May 2024
Response from Jacky on 15 May 2024
Hello,Thank you for taking the time to comment on your recent stay. On behalf of the entire staff, I want to apologize for failing to exceed your expectations in regard to hotel accommodations. We appreciate your feedback and will be using it to make improvements. We hope for the chance to properly host you in the future.Kind regards,
Hello Ronald,Thank you for taking the time to complete this survey. We appreciate your patronage and feedback and will be using it to make improvements. We hope for the chance to host you properly in the future.Kind regards,
Right next to the harbor. Rooms were large. Parking was limited. But met our needs.
William
Stayed 2 nights in Apr 2024
Response from Jacky on 7 May 2024
Hello William,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback.We hope for a chance to host you again in the future.Kind regards,
8/10 Good
Jeffrey S
Travelled with partner
7 May 2024
Liked: Cleanliness, staff & service
Staff was great. Rooms were clean.
Jeffrey S
Stayed 7 nights in Apr 2024
Response from Jacky on 7 May 2024
Hello Jeffrey,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback.We hope for a chance to host you again in the future.Kind regards,
Hello Tyson,Thank you for taking the time to complete this survey. We appreciate your patronage and feedback and will be using it to make improvements. We hope for the chance to host you properly in the future.Kind regards,
Hello Luis,Thank you for taking the time to complete this survey. We appreciate your patronage and feedback and will be using it to make improvements. We hope we get the chance to properly host you in the future.Kind regards,
Hello Roberto,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback.We hope for a chance to host you again in the future.Kind regards,
10/10 Excellent
Nicholas, Portland
3 May 2024
Nicholas
Stayed 1 night in May 2024
8/10 Good
Katjarina
2 May 2024
Liked: Cleanliness, staff & service, amenities
Some signs of aging/wear to the building and property but the room was clean and comfortable. Parking lot is very tight for newer/larger vehicles so enter with care to avoid anyone sticking out.
Katjarina
Stayed 1 night in Apr 2024
Response from Jacky on 7 May 2024
Hello Katjarina,Thank you for taking the time to comment on your recent stay. We appreciate your patronage and feedback.We will be using your feedback to make improvements.We hope for a chance to host you again in the future.Kind regards,
I had been here years ago.
They have remodel the place somewhat .
One thing g I notice place is super clean .
They even gave a decent small continental breakfast for the price of the room.
You can walk to many restaurants and breweries
I would stay there again.
They even have a small snack when I arrive : chips and some chocolates, water, soda.
Adriana
Stayed 1 night in Apr 2024
Response from Jacky on 4 May 2024
Hello Adriana,Thank you for the compliments! We appreciate your patronage and look forward to hosting you again!Kind regards,
Hello Peter,Thank you for taking the time to complete our post stay survey. We appreciate your patronage and feedback.We hope to see you again soon.Kind regards,
Hello David,Thank you for taking the time to complete our post stay survey. We appreciate your patronage and feedback.We hope to see you again soon.Kind regards,
Hello Hazel,Thank you for taking the time complete our post-stay survey. We appreciate your patronage and feedback.We hope we get the chance to host you again in the future.Kind regards,
6/10 Okay
Brian T., Pearl City
Travelled with family
28 Apr 2024
Liked: Cleanliness, staff & service, amenities
The hardwood floor could be cleaner and the parking area should be set aside for bigger trucks.
Brian T.
Stayed 5 nights in Apr 2024
Response from Jacky on 30 Apr 2024
Hello Brian,Thank you for taking the time to comment on your recent stay. We appreciate your feedback and will be using it to make improvements. We hope we get the chance to properly host you in the future.Kind regards,
Hello Donna!Thank you for taking the time to complete our post stay review. We appreciate your patronage and your feedback.We hope to host you again in the future.Kind regards,
10/10 Excellent
Loan
26 Apr 2024
Loan
Stayed 1 night in Apr 2024
Response from Jacky on 30 Apr 2024
Hello Loan,Thank you for taking the time to complete our post stay review. We apreciate your patronage and feedback!We would love to host you again in the future!Kind regards,
Hello Henry,Thank you for taking the time to complete our post stay survey. We appreciate your patronage and hope you will considerstaying with us again in the future.Kind regards,
In general, the room was clean and spacious. It would have been nice to have another table on which to place food items or other things. There is only one ice machine that was on the opposite side of the property, which was a bit inconvenient. The room was cleaned every day which was nice.
Roberto G
Stayed 4 nights in Apr 2024
Response from Jacky on 20 Apr 2024
Hello Roberto,Thank you for taking the time to leave a comment after your recent stay. Your feedback is important to us and we will be using it to make improvements in accommodations and hotel services. We thank you for your patronage and hope you visit us again.Kind regards,
2/10 Terrible
Norman
Business traveller
16 Apr 2024
Disliked: Staff & service, amenities
Customer service was the worst
Norman
Stayed 1 night in Apr 2024
Response from Jacky on 20 Apr 2024
Hello Norman,Thank you for taking the time to leave a review after your recent stay. On behalf of the entire staff I want to apologize for failing to exceed your expectations in regqards to staff services and for any misunderstanding that happened during your stay. We hope you are well.Kind regards
Hello Linda,Thank you for taking the time to leave a review. We hope you had a pleasant stay and enjoyable visit to the city of San Diego. Kind regards,
4/10 Poor
MARK
15 Apr 2024
Disliked: Staff & service
MARK
Stayed 1 night in Apr 2024
Response from Jacky on 16 Apr 2024
Hello Mark,Thank you for taking the time to leave a review score after your recent stay. We are sorry to hear of your dissatisfaction and hope we get the chance to properly host you in the future.Kind regards,
Hello Giday,Thank you for taking the time to leave a score for your recent stay. We hope you had a pleasant stay and that you had a safe trip home! Kind regards,
6/10 Okay
Kelvin
10 Apr 2024
Kelvin
Stayed 4 nights in Apr 2024
Response from Jacky on 4 May 2024
Hi Kelvin,Thank you for completing our post-stay survey. We appreciate your patronage, We will be using your feedback to make improvements in regard to service and accommodations.Kind regards,
Hello Alexander,Thank you for taking the time to comment on your recent stay! We are glad to hear you had a pleasant stay with us at the Comfort Inn. We look forward to seeing you again!Kind regards,
Hello Juan,Thank you for taking the time to rate your recent stay with us at the Comfort Inn at the Harbor! We hope you had a wonderful stay and that we get the chance to host you again in the near future.Kind regards,
10/10 Excellent
Katie
Travelled with partner
7 Apr 2024
Liked: Cleanliness, staff & service, amenities
The staff at the front desk were friendly and efficient. We were welcomed right away and we both got a complimentary warm chocolate chip cookie. The young lady walked us through free warm breakfast times and WiFi information. Upon check in I asked if it was possible to get a ground level room as my fiancée just had surgery a few days ago in which they already had our room ready on the main floor (1pm). We only asked this since there is no elevator. When we got to our room we had a secret second room onto our king size bed (2nd room had a queen size bed) so we ended up w 2 beds and a nice little bathroom. Our last hotel room that was a fancier hotel in Tijuana didn’t have a microwave but we have one here ❤️. It’s super close to the harbor and all sorts of shopping and restaurants. We will definitely book here again.
Katie
Response from Jacky on 8 Apr 2024
Hello Katie!Thank for leaving a comment after your recent stay! We appreciate the compliments and are happy to hear you had a pleasant stay. We hope we get the chance to host you again in the future!Kind regards,
Hello Gurveer!Thank you for the positive feedback, we greatly appreciate your compliments. We hope you had a pleasant stay and that you had a safe journey home!Please visit us again soon!Kind regards,
Hello Dong-Hyeon,Thank you for taking the time to comment on your recent stay. We hope you had a pleasant visit and that we get the chance to host you again soon!Kind regards,
6/10 Okay
Sebastian, Tacoma
16 Mar 2024
Liked: Staff & service
Nothing terribly outstanding either way. It is an older hotel. With outdoor room entrances it has a bit of a motel feeling. Staff were very friendly and helpful.
Sebastian
Stayed 1 night in Mar 2024
Response from Jacky on 18 Mar 2024
Hello Sebastian,Thank you for taking the time to write a comment on your recent stay with us at the Comfort Inn. Your feedback is very important to us. We hope you had an over all pleasant visit to San Diego and that you had a safe trip home!Kind regards,
10/10 Excellent
Don, Kamloops
16 Mar 2024
Liked: Amenities
Room was clean and we got early check-in on ground floor... The rooms were not carpeted therefore when the upstairs people moved about it was noisy.. They went out around midnight and made a lot of noise coming and going including leaving early AM so not a good sleep
Don
Stayed 1 night in Mar 2024
Response from Jacky on 18 Mar 2024
Hello Don,Thank you for taking the time to comment on your recent stay with us at the Comfort Inn. On behalf of the entire staff we want to apologize for the dissatisfaction caused by late night and early morning noise. We hope you had an otherwise pleasant visit and that you'll allow us the honor of hosting you properly in the future!Kind regards,
I liked that the place was Convenient and Comfortable to stay
Hitarth
Stayed 7 nights in Mar 2024
Response from Jacky on 13 Mar 2024
Hello Hitarth,Thank you for taking the time to comment on your recent stay at Comfort Inn San Diego Airport At The Harbor. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!Kind regards,
8/10 Good
Deborah
Travelled with family
9 Mar 2024
Liked: Staff & service
The stairs to the second story were always wet and slippery. Felt very unsafe. No elevator available.
Deborah
Stayed 2 nights in Mar 2024
Response from Jacky on 13 Mar 2024
Hello Deborah,Thank you for commenting on your recent stay. We will be forwarding your response to maintenance so we can address the problem at hand. We hope you had a pleasant time in San Diego and that you had a safe trip home.Kind regards,
24/7 front desk staff was very friendly and helpful. Easy in and out of the motel. Nice layout of room and comfy bed.
Elizabeth
Stayed 4 nights in Feb 2024
Response from Jacky on 4 Mar 2024
Hello Elizabeth!Thank you for leaving a wonderful review after your recent stay. I will be forwarding your response to the staff, we hope you had wonderful stay !Kind regards,
The check in staff was very nice. Clean rooms and pretty decent complimentary breakfast. Great location with good views
Joseph
Stayed 3 nights in Feb 2024
Response from Jacky on 3 Mar 2024
Hello Joseph!Thank you for leaving a wonderful review. I will be forwarding you compliments to the staff. Thank you for5 staying with us, we hope you visit us again soon!Kind regards,
8/10 Good
Marina
1 Mar 2024
Marina
Stayed 1 night in Feb 2024
Response from Jacky on 23 Mar 2024
Thank you for taking the time to rate your stay! We hope to see you again soon !
The room was extremely loud. AC buzzed, a beeping we couldn't find. Bed springs squeezed Other noises, but we just needed 6 hours before an early flight. What did i expect for $90
Bill
Stayed 1 night in Feb 2024
Response from Jacky on 28 Feb 2024
Hello Bill,On behalf of the entire staff we want to apologize for the unsatisfactory stay and failing to meet expectations in regard to hotel accommodations. We will be forwarding your response to maintenance to address these issues.We hope you had safe flight and that we get the chance to host you properly in the future.Kind regards,
2/10 Terrible
Waylon
26 Feb 2024
Liked: Cleanliness, staff & service
They kept a deposit that they don’t disclose with you until the room is rented and didn’t give any reason why
Waylon
Stayed 3 nights in Feb 2024
Response from Jacky on 27 Feb 2024
Hi Waylon,We state on all websites and at check in that we require a deposit at check in. Seeing as you only checked out today you should not be expecting to see it immediately, specially if you used a debit card. We have already released your funds but it normally takes 3 - 5 business dates for banks to process transactions. I hope the misunderstanding did not sour your visit and that we get the chance to host you again. If you have any further questions or concerns please do not hesitate to contact us.Kind regards
10/10 Excellent
Kathleen
25 Feb 2024
Kathleen
Stayed 1 night in Feb 2024
Response from Jacky on 21 Mar 2024
Thank you for taking the time to complete our survey! We hope you had a wonderful stay. Please visit us again soon!Kind regards,
8/10 Good
Ann
Travelled with partner
19 Feb 2024
The shower drain was slow, but other than that, everything was fine.
Ann
Stayed 2 nights in Feb 2024
Response from Jacky on 20 Feb 2024
Hello Ann,Thank you for taking the time to leave a comment after your recent stay. On behalf of the entire staff, I want to apologize for failing to esceed your expectations in regard s to your hotel accommodations. Please rest assured that we are taking steps to address the slow drain issue you brought up in your review. We thank you for your patronage and hope we get a chance to host you properly in the near future.Kind regards,
Hello Janet! Thank you for taking the time to leave a review on your recent stay. We hope you had a pleasant stay and that you had a safe passage home.Kind regards,
The crew is AMAZING, the front desk associates are especially so kind and helpful!! I loved my entire experience here, all 4 days!!
Triseah
Stayed 3 nights in Feb 2024
Response from Jacky on 15 Feb 2024
Hello Triseah,Thank you for the lovely comments, I will be forwarding them to the entire staff. We are glad to hear you enjoyed your stay! We hope we get the chance to host you again in the near future. Please visit us again soon!Kind regards,