Dear Omar,Our hotel takes pride in creating a clean and inviting atmosphere for all our guests, and we're disappointed this was not apparent during your visit. Rest assured, we will correct any issues swiftly. Thank you for visiting, and we hope you will consider returning to stay with us so we have another opportunity to impress you with the high standards our hotel strives to uphold.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Patty,Thank you for your feedback. We appreciate your recognition of our friendly team and the quality of our complimentary breakfast. While we're glad you found our hotel clean, we're sorry to hear about the issue with the carpet in your room. Rest assured, we'll address this promptly to uphold our high standards. We look forward to the opportunity to welcome you back for another enjoyable stay.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thank you for choosing to stay with us. I apologize you experienced some inconveniences.We hope you enjoy the rest of your stay

Thanks for staying with us. We appreciate your feedback!

Dear Juleen,Our team enjoyed hosting you at Best Western San Diego Zoo/SeaWorld Inn & Suites. We aim to deliver excellent stays with our delicious breakfast and friendly hospitality, so we're glad we could make a terrific impression on you! Please join us again next time you visit San Diego for another great experience.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Ally,Thank you for your review. It was a pleasure having you as our guest recently, and we appreciate your kind words about our fabulous location so close to the zoo. Your feedback about the beds is gratefully received, as we understand the need for a restful night's sleep. Your comments will be shared with the team, as we are always looking to improve the guest experience. We look forward to welcoming you back soon at Best Western San Diego Zoo/SeaWorld Inn & Suites.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Lisa,The concerns you raise are important to us. Please accept our apologies for any inconvenience regarding the elevator maintenance. For your convenience, please know that our parking fee is noted online. Rest assured, we will do our best to ensure any opportunity for improvement is seized as we strive to create a positive experience for each guest. Should you be in the area again, we hope you'll consider giving us another opportunity to exceed your expectations.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Ahmed,We know how important rest can be while traveling and aim to ensure our accommodations provide our guests with the perfect respite here in San Diego. However, it appears that noise from other guests impacted your stay. We are always available to address these concerns so we can make your visit more relaxing. Nonetheless, we hope you enjoyed your time in the city and will consider staying with us in the future. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Dear Donna,Thank you for providing your review. We regret to hear about your experience with the bed and understand how crucial a good night's sleep is to a pleasant stay. Your feedback is valuable to us and we are looking into the matter to ensure it is addressed promptly. We hope to have another opportunity to provide you with a more comfortable experience on your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Sandra,Thank you for your review. We regret your disappointment with our breakfast and will reflect on your comments with our team. Hopefully, you had an overall positive experience. We'd love to welcome you back soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Eduardo, Thank you for being our guest and sharing your review. We're sorry to hear that you had issues with the remote in your room. Please know that our team is always happy to assist whenever a concern arises during your stay. Otherwise, we hope the rest of your visit was enjoyable. It would be a pleasure to welcome you back again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jeffrey,Thank you for joining us during your time in San Diego. We're thrilled our fantastic location suited your needs well and that you found your stay well-priced. Your feedback will be shared with our team to ensure our high standards of hospitality are being met moving forward. It was truly a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Ronald,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. Please come see us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Sheila,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites. It's fantastic that our desirable location near popular attractions was just what you were looking for! Please join us again for another great stay. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

It was our pleasure to provide you with phenomenal customer service. We're glad you enjoyed your visit, and we look forward to hosting you again at Best Western San Diego Zoo/SeaWorld Inn & Suites!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Irene,Thank you for providing your review. Your feedback is valuable to us, and we are saddened to hear about your experience. It is always our intent to provide our guests with the service they deserve. This will be reviewed with our team and it is our hope you will give us another chance to show you how we have improved.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Karaan,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites. It's great that you liked our stunning views, and we hope you had a lovely visit to San Diego. Please stay with us again next time you're in the area!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Natalie,Thank you for your recent stay, and we appreciate you sharing your comments. We're happy to hear you had a pleasant experience and that you welcomed the friendly service our team provided. We're grateful for your review and hope to exceed your expectations the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Amanda,It was wonderful having you stay with us during your time in San Diego. We are delighted our comfortable accommodations suited your needs well and that you started your day off right with our delicious breakfast offerings. It was truly a pleasure having you as our guest, and we hope you return soon. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Yessica,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with parking and the TV. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Terry,Thank you for allowing Best Western San Diego Zoo/SeaWorld Inn & Suites to host your recent stay. We're happy to hear you had a pleasant experience and that you appreciated our convenient location, ideal for visiting the zoo. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jamie,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry you had some concerns with our accommodations and breakfast. Your comments are important to us and will be shared with the team to ensure we always offer our best. We are grateful for your time and wish you well as your travels continue.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Carrie,Thank you so much for the review. We're pleased to hear you enjoyed our hospitality but are disappointed to hear the rest of your stay did not live up to your expectations. If there is anything less than perfect during your visit, please do not hesitate to let our front desk team know so immediate corrections can be made. It is important that you are returned to a relaxing stay. We will use your feedback to help us evolve as a destination and hope you will visit us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Michelle,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad our check-in/out process went smoothly, and we look forward to your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Geraldine,It was a pleasure hosting you at Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Rachel,Thank you for visiting Best Western San Diego Zoo/SeaWorld Inn & Suites. We are pleased you enjoyed our convenient housekeeping service and ideal location. It was a pleasure having you stay with us, and we look forward to seeing you again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Juan,Thank you for choosing to stay with us. I apologize for the inconveniences you experienced and your comments have been shared with the team. We are following up as to why your room was not serviced since we service every room, every day. The Front desk team was happy to hear your comments.We look forward to you giving us another opportunity the next time your travels bring you to San Diego.

Thanks for staying with us. We appreciate your feedback!

We apologize that the check-in was slow but happy you like the room.

We apologize that the check-in was slow but happy you like the room.