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Reviews of Comfort Inn Fontana

2.5 out of 5
Comfort Inn Fontana
13500 Baseline Ave, Fontana, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 940 reviews" "
Rating 8 - Good. 290 out of 940 reviews" "
Rating 6 - Okay. 110 out of 940 reviews" "
Rating 4 - Poor. 40 out of 940 reviews" "
Rating 2 - Terrible. 46 out of 940 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brandi

Liked: Cleanliness, staff & service
Serves it’s purpose
Stayed 1 night in May 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in May 2024

6/10 Okay

CWW

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Diwata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is immaculate, has an inviting indoor pool, and is very close to restaurants. There is a Starbucks dangerously close - in the same parking lot! It is near a freeway, but I never heard it from the hotel room with the windows closed. The towels, sheets, and mattresses were great quality. All the conveniences of a mini fridge, microwave, and all toiletries. A lovely and comfortable stay. Would totally stay here again!
Stayed 1 night in May 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Mario

Stayed 1 night in Apr 2024

8/10 Good

Emad

Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, plenty of dinner options. Great quiet location for being off the freeway.
Stayed 2 nights in Apr 2024

10/10 Excellent

lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very nice and the breakfast was very good.
Stayed 1 night in Apr 2024

8/10 Good

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room is nice. However I am very very big on cleanliness. I had to go buy my own cleaning supplies for the jet tub because there was hair in the tub before arrival. As much as I paid for the room, and the fact that they hold a security deposit incase of “damages”but the room isn’t clean is beyond me. Overall I enjoyed my stay. It just makes me wonder if they are really cleaning these rooms like they are supposed to. Or just wiping stuff down.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anaisy

Business traveller
Liked: Cleanliness, amenities
Perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

8/10 Good

Luis

Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekly trips there
Stayed 1 night in Mar 2024

8/10 Good

Ginely

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we first arrived at the counter the representative was a bit on the rude side - didn’t tell us what floor we were in or where the elevator was and had an attitude with us the entire time. Other than that the cleaning ladies were nice and provided assistance when needed (props to them). Overall quite area surrounded with coffee/food/and gas.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dasia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy check in
Stayed 1 night in Mar 2024

4/10 Poor

Jeffrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inside of the lobby smelled like cigarette smoke.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Mar 2024

2/10 Terrible

Juan, Simi Valley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

GAD, Reseda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, and comfortable...
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I stay here once a week.And I love it everybody.The front desk knows me by my first name
Stayed 1 night in Mar 2024

2/10 Terrible

Brigitte

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The whole night I heard neighbors from all sides talking, walking, playing music, etc. The walls are paper thin and the beds were incredibly small.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2024

2/10 Terrible

Ana

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 1 night in Feb 2024

8/10 Good

JOHANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
That it was a safe place to sleep for me and my kids.
Stayed 1 night in Feb 2024

8/10 Good

Belinda, Costa Mesa

Stayed 1 night in Feb 2024

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here at least once a week. I'm very happy with the staff. Who now know me by first name basis?
Stayed 2 nights in Feb 2024

8/10 Good

Virginia

Stayed 6 nights in Jan 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very plase
Stayed 2 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Sheets were stained, and when we asked for new ones those smelled fine but were also stained. Staff all looked over it and unhappy to be there. There’s convenient eating spots near the hotel and it’s located in an area that makes it easy to get to various locations quickly. Hotel breakfast was pretty good and easy to get to. It was an average stay overall, nothing really stood out.
Stayed 2 nights in Jan 2024

4/10 Poor

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
There was mold growing in the shower, shower head was loose and spraying everywhere. Beds were spring mattresses, felt like they were the original ones when the hotel was built. Hallways reeked of cigars and weed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay.
Stayed 1 night in Jan 2024

8/10 Good

Marissa

Stayed 1 night in Jan 2024

8/10 Good

Honie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add.
Stayed 4 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Property conditions & facilities
Great customer service, quick check in process.
Stayed 2 nights in Dec 2023

10/10 Excellent

Abel

Stayed 2 nights in Dec 2023

4/10 Poor

Olga

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No communication about the elevator being broken, we were given a room on the 3rd floor with a 12 month old baby, and the girl that check us in didnt really care about it. She just check us in and starr helping another customer
Stayed 1 night in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort In was great
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Marisela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was clean and room had microwave which was needed. Not happy that we returned and room was clean except for the bed was not made, dirty linens left on bed. Then note from housekeeping was "personal item left", it was just a pillow NOT a reason to NOT change the linens.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2023