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Kumara Serenoa by Lopesan Hotels

Photo gallery for Kumara Serenoa by Lopesan Hotels

Featured image
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Kumara Serenoa by Lopesan Hotels

Kumara Serenoa by Lopesan Hotels

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Touroperador fritidsresor 4, San Bartolome de Tirajana, Gran Canaria, 35100

Explore the area

  • Popular LocationMaspalomas Golf Course18 min walk
  • Popular LocationYumbo Shopping Center6 min drive
  • Popular LocationCITA Shopping Center6 min drive
  • AirportLas Palmas (LPA-Gran Canaria)23 min drive

Choose dates to view prices

About this area

San Bartolome de Tirajana

Located in San Bartolome de Tirajana, Kumara Serenoa by Lopesan Hotels is next to a golf course and near the beach. Maspalomas Golf Course and Puerto Rico Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and Meloneras Beach. Holiday World Maspalomas and Aqualand Maspalomas are also worth visiting. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Maspalomas Golf Course - 18 min walk
  • Holiday World Maspalomas - 19 min walk
  • Yumbo Shopping Center - 6 min drive
  • CITA Shopping Center - 6 min drive
  • Maspalomas Dunes - 7 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 23 min drive

Restaurants

  • Where to eat
  • Palmera Buffet – Serves breakfast, lunch and dinner daily.

About this property

Kumara Serenoa by Lopesan Hotels

4-star San Bartolome de Tirajana hotel in Campo Internacional Maspalomas with 3 outdoor swimming pools
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. All 174 rooms feature thoughtful touches such as espresso makers and pillow menus, plus in-room free WiFi and TVs with satellite channels. Other amenities available to guests include living rooms, minibars and room service.
Kumara Serenoa by Lopesan Hotels offers 174 forms of accommodation with minibars and laptop-compatible safes. This accommodation offers separate living rooms. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 164 ft
  • Street parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 27 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Children's pool
  • Concerts/live shows
  • Fitness centre
  • Lifeguards on site
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free supervised childcare/activities
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Golf cart
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

Outdoor space

  • Deck or patio

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolome de Tirajana

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 15 out of 32 reviews
5 - Excellent 47%
Rating 4 - Good. 11 out of 32 reviews
4 - Good 34%
Rating 3 - Okay. 4 out of 32 reviews
3 - Okay 13%
Rating 2 - Poor. 2 out of 32 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 32 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, fantastic food and the staff looked after us incredibly well.
Stayed 7 nights in Oct 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Had a fantastic time staying here. I was slightly put off that some said they had had something stolen, but I booked it anyway. Throughout my whole visit I and my belongings felt totally safe - so please don't let this past review put you off. The pool was amazing and the rooms were perfect size and totally spotlessly clean. Totally modern aswell with an amazing shower. I will defo go back there again, and am looking to book again shortly.
Stayed 10 nights in Aug 2021

3/5 Okay

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We went all inclusive but was left disappointed by the variety of drinks on offer, First night I asked for a jack Daniel’s was met with a loud bar maid aggressively telling me it wasn’t included. Apart from this young lady the staff were great
Stayed 7 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice room and very friendly staff. However if the goal is to go to the beach I would not recommend it as it is 3 km walking distance from the beach. There is a bus shuttle but personally I do not want to take a bus to go to the beach and it is also only twice a day
Stayed 15 nights in Mar 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good.
Stayed 3 nights in Mar 2021