4/10 Poor
MattAllen
Travelled with partner
6 Mar 2020
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Where do I start ? There are some good and bad things to mention about this property. Firstly, we were greeted by a lovely lady who may have been the owner. She was welcoming and nice throughout our stay. The pool was very clean and we were there most days to chill. On our first night we didn’t get to shower as the water was cold and just wouldn’t heat up. They were quick to try and sort and stated water is slow but does work. The shower does not go onto a hook so you have to hold it finding it very challenging to wash and hold the shower head at the same time. I never felt clean and water was always coming onto the bathroom floor making it a daily struggle with things. The hot water worked when it wanted to and some days when it got to my partner using it it would be cold. Very disappointed by the hot water. In our room above bed there was a plug socket and if you touched it or the wood board touched it it would make sparking noises. I had to sleep on sofa downstairs otherwise I was worried I’d get an electric shock. The sparking sound would keep me/partner awake. Also, bed board was screwed to the wall and had fallen off making me unable to stay in that bed without it making a banging noise. Beware, dogs wake you up at 6-7am most days barking so loudly and I’m not sure if it was just where we were positioned. We paid a great price and we got what we paid for. Rooms are in need of a makeover as some things were falling apart. I did not want to give a 1 as the lady very nice
MattAllen
Stayed 6 nights in Feb 2020