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Reviews of The Fairmount Hotel

4 out of 5
The Fairmount Hotel
401 S Alamo Street, San Antonio, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 121 reviews" "
Rating 8 - Good. 14 out of 121 reviews" "
Rating 6 - Okay. 4 out of 121 reviews" "
Rating 4 - Poor. 7 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 3 nights in May 2024
Response from Hotel Staff on 26 May 2024
Thank you, for the review. Hope to see you again soon.

10/10 Excellent

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building in historic district. 1 block from Riverwalk
Stayed 2 nights in May 2024

10/10 Excellent

Matthew, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Kavitha Chandhini

Business traveller
Liked: Cleanliness
Very unique building and the rooms are lovely. However there is zero sound proofing so you can hear every hallway conversation or door close from inside the room. Onsite restaurant, Nonna, was great - delicious dinner! The name “The Fairmount” is a bit deceiving.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was excellent. Spacious room. Staff went above and beyond. Will be staying there again!
Stayed 1 night in May 2024

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little difficult to get to because of construction going on, not the hotel’s fault. Easy access to the river walk. Hotel was nice, room 203 was quiet. Rooftop bar was great.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well appointed!
Stayed 1 night in May 2024

8/10 Good

Jeffrey R

Liked: Cleanliness, staff & service, property conditions & facilities
Close to to city.
Stayed 1 night in May 2024

10/10 Excellent

cathleen, LEANDER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! Our room was huge and so nice! We also ate at the silo and it was delicious!
Stayed 1 night in May 2024

8/10 Good

Lois, Pasadena

Liked: Cleanliness, staff & service, amenities
The Fairmount is an interesting place. The old building has been nicely renovated, the rooms are comfortable and the staff is attentive. The layout is odd, with no real reception or lobby area to speak of. The location is great, close to the River Walk, but construction was going on in the immediate vicinity of the hotel, making access complicated. They had valet set up which was helpful. The rooftop bar and on site restaurant are great amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely adorable! It's in a great location for walking around. The staff was amazing, and the bartender even went above and beyond, and took us up to the rooftop bar and pointed out a lot of the buildings around there. She was very knowledgeable about the history of San Antonio, and was a great "tour guide". Would definitely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

JOVITA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and amazing staff
Stayed 1 night in Apr 2024

10/10 Excellent

Yasemin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful and accommodating. Love the room and amenities. The only issue is a lot of construction right out front . They do not serve breakfast. Regardless of these issues, it was a very enjoyable stay and they have a rooftop bar with beautiful views
Stayed 1 night in Apr 2024

10/10 Excellent

Norma, Rowlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and the staff was amazing!! We will definitely be staying there again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooftop....Markus is great up there. great food at Nonna's, quiet strip of downtown. Rooms are clean and very nice.
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Location was great. Bed and shower were fantastic. Room itself was just fine. Check in experience was odd. Lobby was often left unstaffed. Floors in the lobby were filthy - probably because of construction outside, but was noticeably dirty. Hotel feels a bit tired. Lobby is in need of a deep clean and should be revisited to be more welcoming. What even is that dead area to the left of entry?
Stayed 2 nights in Apr 2024

10/10 Excellent

Constance, Tega Cay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and gorgeous room - really it is a suite with a beautiful living room, washroom and separate bedroom! Excellent service and even though there is construction nearby the valet took care of our car and it was an easy registration!
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful getaway in a wonderful city. Enjoyed our stay. Would love to return to the Fairmount in the future.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

tammy, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here anytime we can. Love this place.
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction
Stayed 1 night in Mar 2024

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel near riverwalk. Great little hotel!
Stayed 1 night in Mar 2024

4/10 Poor

Chad

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel desk and bar staff were friendly. Not hotel fault, but surrounding area had major construction going on, not too much noise, but certainly not attractive. Room was dirty. Stuff on the floor, hair, a button, hair, bobby pin, hair band, coffee pod still in maker and used pod in new coffee rack, half bag of chips in dresser. When I stepped in shower I noticed half used soap bar and empty liquid soap. Stepped out to get soap from vanity and left nasty, wet, dirty footprint on shower mat. Shower floor was filthy. Spent a few minutes hosing it with shower wand. Then the best part, swung the bathroom door to look for a towel hook and was rewarded with a pair of panties on the door handle (well used). Assume housekeeping had a bad day or didn’t show up. One or two of those things I’d ignore, in total, worthy of a bad review.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to many places down town la Villeta rite across the street an hemisphere park also , room was pretty big well worth the money
Stayed 2 nights in Mar 2024

10/10 Excellent

JOVITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was amazing the best night sleep I have had in a while . Very comfortable. The staff was awesome even though they work more than they should they never fell short. Definitely plan on staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

JAMES

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in perfect location with an excellent roof top bar. Jennifer and her staff were super friendly and helpful. Will definitely be back. If you are planning a stay in San Antonio look no further than the Fairmount hotel.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I definitely recommend!!
Everything was amazing!!! Staff was very friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel isn't going to wow you, but the price for the location delivers a solid 4 star value. The room updates are nice and I can appreciate the historic nature of the hotel, but the common areas are due for upgrade... specifically the lobby. It's walkable to the Riverwalk and felt clean and safe. The rooftop terrace is a nice touch to enjoy a sunset in the evening.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a unique and very nice hotel. There is a lot of history that makes this a wonderful destination. Convenient location, and nice bar and restaurant. Try it, you'll love it!
Stayed 4 nights in Feb 2024

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mariaelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very nice, beautiful hotel, all amenities were very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff, comfy beds
Stayed 1 night in Feb 2024

8/10 Good

Cherita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an historical landmark to stay. Enjoyed the upgraded given, but still kept the rustc look. If visiting the city again would stay & hopefully most of the construction would be completed.
Stayed 4 nights in Jan 2024

10/10 Excellent

Lauren M., westin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. Everyone was very friendly. There is a lot of construction right outside the hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

tammy, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Adriana

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Stephen, Boerne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Streets nearby currently under construction. Would have appreciated advance instructions. But staff was accommodating to help us figure out how to access property.
Stayed 1 night in Jan 2024

10/10 Excellent

Loranne

I liked the key entry doors, the food at Nonnas was incredible! The concierge were exceptional!
Stayed 2 nights in Jan 2024

4/10 Poor

Sheena

Stayed 1 night in Dec 2023

4/10 Poor

Hilary

Liked: Amenities
Rooms are beautiful and clean. Small staff so it can be difficult to reach front desk. Did not have hot water for the entirety of my stay. Was told I would be compensated and never was. If the service to manage that situation were better I would stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stacy, Conroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Beautiful hotel!
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Brandon on 21 Dec 2023
Megan, we are thrilled you enjoyed your stay. We look forward to welcoming you back in the future.