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Hotel Havana

3.5 star property
A peaceful retreat near San Antonio's River Walk where attentive staff anticipates guests' needs among beautiful gardens and historic charm

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Hotel Havana captures San Antonio's vibrant spirit with its charming gardens and inviting bar. Guests connect via in-room WiFi and start their day with breakfast at Ocho overlooking the gardens. The Alamo and Henry B. González Convention Center are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Room service

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 25 per night
  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Hotel Havana pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Havana?

Self-parking is available for USD 25 per night.

What time is check-in at Hotel Havana?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Havana?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Havana located?

Located in Downtown San Antonio, this hotel is within a 10-minute walk of San Antonio River and River Walk. Henry B. González Convention Center and Alamo are also within 1 mile (2 km). San Antonio Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful room.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Aubrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful historical hotel. Staff was so friendly and helpful. LOVED the style of the hotel. Located in a quiet part of town overlooking the river.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, thoughtfully on theme with many amenities, and quiet.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Erika

A bit expensive for what it is but great location with lots of charm!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with charming character. Great location. Unique furnishings and decor. Lovely restaurant with delicious food and cocktails.
Stayed 1 night in May 2025
Verified

8/10 Good

Misty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unique historic home, great front desk staff, excellent restaurant on site!!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic building with comfort

Beautiful historic hotel! We had a corner room with lots of natural light and tall ceilings. Bed was comfortable and bathroom was clean. Liked the full fridge to keep snacks during our stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, property conditions & facilities, communication
Hotel Havana is lovely. I really enjoyed my stay there and felt at home. River walk access is directly across the street and the onsite restaurant is great too.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location, staff and dog friendly!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

Charming

Lovely hotel! Wonderful restaurant!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jayson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice retro hotel, bed was super comfortable. Loved the vibe and the staff was great!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was top notch and i absolutely enjoyed the atmosphere. I'll definitely be staying there again!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel with character. We really liked its location on the riverwalk without being close to the busy areas which let us enjoy the beauty of the riverwalk. The parking was also very convenient.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely adorable! Close to dining, shopping and entertainment. We would highly recommend this hotel. We will definitely be returning.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent all around and friendly staff
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, room comfort, communication

Great Place to Access Downtown SA

Great location and I really enjoyed the vibe of the place.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you are going to the Tobin Center. It is right next door. The service was great.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel with lots of charm. Wonderfully friendly staff!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would caution about reserving the Grand Suite. The entry hall is directly behind the bed. Expect creaky floor and elevator noise into the night. Beautiful suite! Comfortable bed.Great stay!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obsessed with this hotel! So cute and great staff. I love all of the bunk house properties but this is my favorite so far!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Woodrow

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an awesome stay. Place is perfect. It’s far enough from the crazy busy areas of the river walk that you don't even notice all the kaos with people and traffic.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is such a beautiful hotel with lots of San Antonio charm. It was so fun to just walk around and see all of the details on the property. Its also in the perfect location.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay, the staff were amazing. We will definitely be staying again. Thank you all
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Stephania

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a beautifully unique hotel!! And the staff were super friendly and welcoming. We will definitely be coming back here.
Stayed 1 night in Jul 2024