Search Hotels in Far West Side, San Antonio

"The hotel was clean, the breakfast was hot and fresh. Plenty of room to park . The pool area was kept clean and plenty of towels. "

"Room clean, bed comfortable, shower great pressure and big bathtub. Staff friendly and efficient. Close to highway but didn’t hear traffic. Pool area great. Breakfast basic but enough if not big breakfast eater. Lobby area good. Safe and easy access to multiple restaurants and shops. Would stay again when in the area. "

"Location was very nice and well maintained nice amenities. Pool and hot tubes with lazy river were great.Only real issue was staffing at front desk needed better customer service skills . The gentleman on the front desk needs an attitude adjustment or a career change .He choose to work customer service and is not great at it . Pro tip if you need to extend your stay and you booked through a third party travel site contact or use the app you booked through to rebook a room. Hyatt vacation club will charge three times the cost you booked you room and not blink an eye at it and lie the they all booked up. Yet the rooms are available on the travel site for the same date you looking at and a third of the cost. when I confronted the gentleman at the desk, Diego and inquired about this later after her rebooking with Hyat. Diego “it is what it is. “slapped my receipt on the counter and turned and walked away from me. Not what I was expecting from Hyat vacation club Customer;service very unprofessional think twice before staying at that site !"

"Room was very clean, staff was very nice, breakfast was not an iption with long lines and lack of proper eating equipment and not being filled quickly. Upon checkout we realized we were overcharged but we called and it was cleared up promptly. "

"I did not eat breakfast there. Parking was safe."

"The Staff was amazing, we did experience a couple of issues but the Staff was able to work them out as quickly as possible (air went out in the room, lost hot water for about 24 hours). Even with that I would still recommend and stay here again. "

"The front desk staff made our trip so great. They even surprised my daughter with a birthday treat and she felt so loved. Above and beyond! We will be back! "

"Great hotel, clean, comfortable, wonderful breakfast and friendly staff."

"Everything was excellent"