Samut Sakhon Trip

The hotel's exterior is well-maintained and clean, but the rooms need repairs, such as: The air conditioning wasn't working on our first day. We reported the problem, and they fixed it. Two days later, the bathroom light stopped working. I reported it, and they fixed it. The toilet flush stopped working. I reported it, and they fixed it, but after that, I still had to press the button to flush. There are fans outside that run so loudly at night that it's impossible to sleep. The air conditioning supposedly worked after the repair, but it didn't cool the room as well as it should.

Property is awesome, but the main hindrance is language barrier, staff and no one can speak English

The hotel was clean and well-kept, and its location near many shops was very convenient. The staff were friendly and helpful throughout our stay. My only issue was that the toilet paper rolls were quite small, and only one was provided; with three of us staying for four nights, we had to request additional rolls multiple times.

The room was very nice and the whole process of checking in and out was easy

The hotel was excellent, a large room with everything a family needs (including a washing machine). The staff was courteous and helpful, the breakfast was very good, the shuttles were excellent, punctual and very punctual. I will return to this hotel next time.