Beach

Reviews of Hotel Salou Beach by Pierre & Vacances

4 out of 5
Hotel Salou Beach by Pierre & Vacances
Carrer de Valls, 16, Salou

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 309 reviews" "
Rating 8 - Good. 108 out of 309 reviews" "
Rating 6 - Okay. 42 out of 309 reviews" "
Rating 4 - Poor. 13 out of 309 reviews" "
Rating 2 - Terrible. 12 out of 309 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place stay with family
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and better.
Stayed 3 nights in Oct 2023
Response from General Manager on 27 Oct 2023
Dear Tony,Thank you for this great feedback about your recent stay at Hotel Salou Beach by Pierre & Vacances.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on future occasions. Best wishes,General Manager

10/10 Excellent

FOTIOS

Stayed 2 nights in Oct 2023
Response from Guest Relation on 12 Jan 2024
Dear Guest, Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back soon. Kind regards,Guest Relation

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from General Manager on 27 Sept 2023
Dear Elizabeth,Thank you for this kind review about your recent visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion.Best regards,General Manager

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean room with big toilet. Nice balcony to relax in the evening. Very close to city centre and to the beach. Thank you so much, we enjoyed our stay!
Stayed 4 nights in Aug 2023
Response from General Manager on 18 Sept 2023
Dear Natalia,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our rooms to be spacious and clean, with a well-equipped bathroom. Our central location and proximity to the beach are indeed some of the highlights of our hotel, and we are glad you were able to take advantage of them. It's great to know that you enjoyed the balcony and had a pleasant stay with us.We look forward to seeing you again soon.All the best,General Manager

10/10 Excellent

Tracey

Stayed 4 nights in Sep 2023
Response from General Manager on 18 Sept 2023
Dear Tracey,Thanks for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,General Manager

10/10 Excellent

Katrina

Stayed 4 nights in Sep 2023
Response from General Manager on 4 Oct 2023
Dear Katrina,Thank you for your kind review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,General Manager

2/10 Terrible

Lee

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from General Manager on 18 Sept 2023
Dear Lee,Thank you for taking the time to share your feedback.We endeavour to provide an excellent standard for all our guests and regret that you felt this was not the case. We will use your feedback to review this with our team and highlight any areas that may need some attention.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,General Manager

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff .nice hotel .good for what you pay. So close to everything. Beach shops nightlife
Stayed 5 nights in Aug 2023
Response from General Manager on 18 Sept 2023
Dear Katrina,Thank you for taking the time to review your stay.We are delighted to hear that you found our team lovely and the hotel nice. It's great to know that you appreciated our convenient location, close to the beach, shops, and nightlife. We strive to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly appreciated.We are also pleased that you found our rooms clean and well-equipped with amenities. Our team works hard to maintain a high standard of cleanliness and to ensure that our guests have everything they need during their stay.We look forward to seeing you again soon.All the best,General Manager

2/10 Terrible

Sivapiragasam

Disliked: Cleanliness, property conditions & facilities
Extremely disappointed
Stayed 3 nights in Aug 2023
Response from General Manager on 30 Aug 2023
Dear Guest,Thank you for taking the time to provide this feedback.We are sorry that all your expectations were not met. Would it be possible to provide us with more information, please? We always welcome feedback and suggestions from our guests.We hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards,General Manager

10/10 Excellent

Abigail

Response from General Manager on 7 Apr 2023
Dear Abigail,Thank you for positively reviewing your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,General Manager

8/10 Good

Septimiu

Liked: Staff & service, property conditions & facilities
Other time. Thank you
Stayed 2 nights in Oct 2022
Response from General Manager on 12 Oct 2022
Dear Septimiu,Thank you for this great feedback about your recent stay at Hotel Salou Beach by Pierre & Vacances.We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again.We look forward to welcoming you back on future occasions. Best wishes,General Manager

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from General Manager on 8 Sept 2022
Dear Sue,We would like to thank you for you rating so highly your recent stay.We are very pleased you had a perfect stay.We look forward to welcoming you again. Best regards,General Manager

8/10 Good

C A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant clean hotel in great location near restaurants and bars. Room cleaned daily with plenty of towels too. Staff were pleasant to deal with. Not enough sunloungers at pool to cater for guests and parking was a nightmare in Salou- it defeated having a hired car as you were afraid to drive anywhere for fear of not parking your car afterwards Overall we had a lovely relaxed break
Stayed 9 nights in Jul 2022
Response from General Manager on 31 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback with us. It's great to know that you found our location to be ideal and that you appreciated the high standards and quality service which we strive to uphold. We are sorry if you had any challenges with the parking and apologise for any inconvenience. Rest assured that we have taken note of your feedback regarding the sunloungers and will be reviewing this. We hope to have the occasion to welcome you again. Kindest regards, General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good staff and good location
Stayed 1 night in Jul 2022
Response from General Manager on 19 Jul 2022
Dear Mark, Thank you for this great feedback about your recent stay at Hotel Salou Beach by Pierre & Vacances. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We are lucky to have such a prime location and are glad it met your needs so well. We look forward to welcoming you back on future occasions. Best wishes, General Manager

4/10 Poor

Ioana Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from General Manager on 1 Jul 2022
Dear Ioana Laura, Thank you for taking the time to rate your stay. Unfortunately, it seems that we did not meet all your expectations. We would welcome your suggestions on how we could have improved your experience. We hope to have the pleasure of seeing you again in the future. Kind regards, General Manager

6/10 Okay

Camille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Got almost NO sleep
I booked this hotel because they claimed there was a parking garage but when we arrived at 5 pm the garage was supposedly full so we had to pay to park on the street. There was very loud partying going on in the street until past 2:30 and then it started up again at 5:45 am with people chanting and yelling for another 45 minutes or more. The room was very nice but I can’t recommend this place to anyone other than a party animal.
Stayed 1 night in Jun 2022
Response from General Manager on 24 Jun 2022
Dear Camille, Thank you for this review about your experience with us at Hotel Salou Beach by Pierre & Vacances. While we are pleased that you appreciated your room, we regret that you were not entirely satisfied with some aspects of your stay. We are sorry to hear that you were disturbed during your visit. Please do not hesitate to notify our team of such concerns at the time so that we may try to find a comfortable solution for you. Furthermore, as mentioned on our booking platforms, we do not have a parking of our own, however, as you mention there is nearby public parking. We hope to welcome you back for an improved experience next time. Kindest regards, General Manager

8/10 Good

didier

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2022
Response from General Manager on 15 Jun 2022
Dear Didier, We would like to thank you for your rating of your recent stay. We are glad that we met your expectations. We would love to know how we could have improved your experience with us. We look forward to the pleasure of seeing you again in the future. Kind regards, General Manager

8/10 Good

Adrian

Good condition and good quality
Stayed 2 nights in May 2022
Response from General Manager on 15 May 2022
Dear Adrián, Thank you for this great feedback about your recent stay at Hotel Salou Beach by Pierre & Vacances. We are glad we met your requirements. We look forward to welcoming you back on future occasions. Best wishes, General Manager

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salou
Super Hotel
Stayed 3 nights in Apr 2022
Response from General Manager on 23 May 2022
Dear Cameron, Thank you for this great feedback about your recent stay at Hotel Salou Beach by Pierre & Vacances. We appreciate that you chose to stay with us and are glad to know your experience was memorable. We look forward to welcoming you back on future occasions. Best wishes, General Manager

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

6/10 Okay

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Need to check plumbing in or near the room 602. It smells in the morning like an open sewer pipe, like a sulferous odor.
Stayed 1 night in Dec 2019

2/10 Terrible

Traveler

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It looks more like a dorm, not a hotel. The smell in the room was terrible. After we got other room, it was dirty linen with somebody's hairs.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as it should be. Clean and as expected. Staff polite and very friendly. Ideally located near the beach and in the middle of everything.
Stayed 4 nights in Oct 2019

6/10 Okay

A L BATISTA

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Good choice
Ok, local perfeito bem no centro, mas a limpeza do quarto deixa a desejar o quarto muito amplo e banheiro muito bom
Stayed 2 nights in Oct 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at Saloh Beach hotel, friendly reception whi helped us with local free parking, good shops and places to eat/drink. Room massive!!!! And quiet, people moaning about the arcade mist go to bed early as it shuts by 12 so we never heard it. Room cleaned daily and really well, fresh towels etc
Stayed 11 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
pros: Bright spacious rooms, lge bathroom, toiletries and hairdryer, comfy bed CONS: open hanging for clothes no wardrobes, not enough storage, NO FRIDGE no kettle but can be hired, same with iron, one hook in bathroom for 4 people? no towel rail except over the bath. No local information provided. 1 chair in a 2 bedroom 2 chairs on balcony. POOL small and only half deep enough to swim in but it was warm although in shade from mid afternoon onwards. No entertainment and no lounge. Surrounded by other hotels so no grounds and you have the noise from the oasis park and another. Location good. Photo is deceptive it has no grounds and is on a main road. A Fridge and Brewing up facilities would make a big difference although the hotel would still lack any facilities. People ignore the pool rules and staff dont bother and pool is far too small to ignore people putting big animal inflatables in it. WOULDNT STAY AGAIN DUE TO LACK OF THE ABOVE. TV only has 3 news channels in english which is repeated over and over. We had a poolside room asked for non smoking which we got but had to put up with the people on either side of us smoking on their balconies which wafted over to us and meant we had to keep going inside and closing the doors and windows. they should group all smokers together.Pets are allowed which is not good as people leave them even though theyre not supposed to. NOT 4 STAR more of 2/3. Safe available in room but costs 4 euros a day. Staff generally friendly
Stayed 7 nights in Sep 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hen party get away
For us it was absolutely perfect! We went on a hen party and it was so clean and comfortable. The only thing I would say is the room we were In you could hear the noise in the street, but as we were out late this didn't bother us too much
Stayed 3 nights in Sep 2019

10/10 Excellent

Juliette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
Lovely hotel, room was fantastic with two rooms separated by an adjoining sliding wall. Staff were friendly and helpful with a great bar attached to the hotel. Definitely recommend and will use again if in salou in the future!
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff really nice, clean rooms. On the negative side No tea and coffee facilities in room and no pool towels, have to use towels from bedroom. Was noisy, but necessarily from Salou beach, adjoining hotels too close and different quality and clientele to Salou beach
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel is as described and shown on website . Very clean staff friendly and helpful . Breakfast is very nice lots of variety . Didnt stay full board but did pay for the evening meal one night which you do at reception . Again a big variety on offer . Close to the beach and all shops bars and resturants . Only down side is the noise at night time people shouting and playing music .
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location great. Very helpful staff. Very clean . Very safe. Perfect for couples
Stayed 9 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for family vacations, very good breakfast.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The Hotel is located very close to main hustle, but not too close for all noise etc. We went Full board which gave u breakfast buffet in morning, specific menu for lunch & buffet for evening. Food was plentiful & reasonable selection each night, breakfast in morning was not warm but other meals were good. Staff on first day I thought were dreadful but following day they were so pleasant & helpful I couldn't fault. Outside pool was ample size with enough beds to cater for patrons up until around lunchtime when it started to get busier. Lifeguard on duty from start to finish each day 10-20:00. Rooms where ample size with balcony- we had quadruple room, this was a large room divided by sliding door to create 2 bedrooms with access to bathroom from either room. Supermarket etc within a minute walk either left right up or down. Bus stop within 2 min walk, with bus excursion/ transfer service available - very useful if coming fro airport! Etc. Overall good Hotel & would recommend with the main positives being staff & location! 3 beaches in walking distance! Main beach promenade around 10-15 walk!
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central and so close to the beach. Breakfast was very varied and the rooms were spacious and very comfortable
Stayed 5 nights in Jul 2019

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel was very clean and staff were fantastic. The down side was a late night arcade across the road kept us awake until at least 3 every morning
Stayed 10 nights in Jul 2019

8/10 Good

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Salou Beach
The check in and check out procedure was a little cumbersome. The English breakfast was great. This area is very touristy, but everything you want is within easy reach.
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great smallish hotel
Great hotel with lovely staff. We stayed B&B and the breakfast was amazing - kids really pleased with it too so everyone happy!
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jun 2019

8/10 Good

Guest, Vancouver BC

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families. loved how the bed for our kid was in an alcove.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really friendly and accommodating, pool was lovely and quiet with well stocked bar, brilliant location for absolutely everything, beds really comfortable
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019