Exterior

Reviews of La Quinta Inn & Suites by Wyndham Roanoke Salem

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1005 reviews" "
Rating 8 - Good. 254 out of 1005 reviews" "
Rating 6 - Okay. 77 out of 1005 reviews" "
Rating 4 - Poor. 31 out of 1005 reviews" "
Rating 2 - Terrible. 23 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Lauren, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Tina

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Tina, We appreciate your feedback and regret to hear about your experience with the noise levels at our hotel. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please feel free to reach out to our management team for assistance.

10/10 Excellent

Annik

Liked: Cleanliness, staff & service, property conditions & facilities
Close to interstate.
Stayed 1 night in May 2024
Response from Manager on 20 May 2024
Hello Annik,We appreciate your feedback regarding our convenient location near the interstate. Your input helps us enhance the overall guest experience further. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello Melissa,We are thrilled to hear that you had a fantastic experience at our hotel! Looking forward to welcoming you back soon for another outstanding stay.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and comfortable bed, and room. Great experience overall.
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Liz,We're delighted to hear you had a positive experience with our friendly staff and clean, comfortable accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future.

8/10 Good

Joseph, Farmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Rt 81, easy check-in, comfortable room
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Joseph,We appreciate your positive feedback regarding our convenient location, smooth check-in process, and comfortable accommodations. Should you have any further feedback or questions, feel free to contact our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello amber,We appreciate your positive feedback on our hotel's cleanliness. We strive to maintain high standards for all our guests' comfort and satisfaction. If there is anything else we can assist you with, please feel free to reach out to our management team.

10/10 Excellent

Liubov V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Liubov V,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello William,We're delighted to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back for another memorable experience.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient and close to the hospital for my husbands surgery. It was very clean and comfortable.
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Sharon,We are pleased to hear that you found our hotel convenient and comfortable during your stay for your husband's surgery. Our team works hard to ensure a clean and welcoming environment for all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another comfortable stay.

10/10 Excellent

Daniel, Lunenburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Easy access from highway.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Daniel,We are delighted to hear that you found our hotel clean, quiet, and conveniently located near the highway. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Thank you for taking the time to share your experience with us.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by the Pet fee, not mentioned until after I arrived.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Debra,We apologize for any inconvenience caused by the pet fee. We recommend future guests to review our policies on our website before booking their stay. Your feedback helps us improve our communication with guests.

10/10 Excellent

Gail, Moultonborough

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Pet friendly
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Gail,Thank you for sharing your feedback about our hotel being pet friendly. We are delighted to hear that you enjoyed that aspect of our property. We appreciate your comments and look forward to welcoming you and your furry friend back in the future.

10/10 Excellent

Ramasubramaniam

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception! The room was clean. Liked the Soap, shampoo and conditioner dispensers.
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Ramasubramaniam,We are delighted to hear that you enjoyed the cleanliness of your room and our amenities. Your positive feedback on our reception staff is greatly appreciated. We look forward to welcoming you back for another pleasant stay in the future.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Jack,We are amped to hear that you had a wonderful experience during your stay at our hotel! We look forward to welcoming you back soon for another exceptional stay.

8/10 Good

Michel

Travelled with partner
Liked: Amenities
Toujours parfait comme propreté et bonne odeur En plus ils ont rajouté une table appoint avec le fauteuil génial 👍
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Michel,Nous sommes ravis d'apprendre que vous avez apprécié la propreté et l'odeur de notre hôtel, ainsi que les aménagements supplémentaires dans la chambre. Votre confort est notre priorité et nous espérons vous revoir bientôt pour une nouvelle expérience agréable.

6/10 Okay

Shawntel

Travelled with partner
Liked: Amenities, property conditions & facilities
Great for just a stay and go place ! Not too much around but right off the highway and well lit
Stayed 1 night in Mar 2024
Response from Manager on 28 Apr 2024
Hello Shawntel,We appreciate you highlighting our convenient location and well-lit property for your stay. Our hotel aims to provide a comfortable and safe experience for all guests. If there's anything else we can assist you with, please don't hesitate to reach out to our management team.

10/10 Excellent

Thomas

Stayed 1 night in Apr 2024
Response from Manager on 17 May 2024
Hello Thomas,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back in the future for another fantastic stay.

8/10 Good

Mary

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Mary, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Mark,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls. Small bathroom. Decent bed.
Stayed 4 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Suzanne,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. We are glad you found the bed comfortable during your stay with us.

10/10 Excellent

jjjjjjj, nowhere

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No surprises, plenty of parking, easy check-in, walkable area for exercise, clean and quiet. What's not like!
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello jjjjjjj,We are delighted to hear that you enjoyed our convenient parking, smooth check-in process, and peaceful surroundings during your stay. We strive to provide a comfortable and clean environment for all our guests to enjoy. Should you have any future feedback or inquiries, please do not hesitate to reach out to our team.

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet. Only reason i did not give 5 stars was that the hot water took a very long time to get hot.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Roger,Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room clean and quiet. We apologize for any inconvenience caused by the hot water issue and appreciate your understanding. Your comments will be shared with our team for further improvement.

6/10 Okay

Michel

We don't like ....dogs and full
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Michel, We regret to hear about your experience with dogs during your stay. If you have any concerns or feedback, please don't hesitate to reach out to our management directly for further assistance. Thank you for sharing your review with us.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and quiet.
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello Lynne,We are pleased to hear that you found our hotel to be safe, clean, and quiet during your stay. Your comfort and well-being are our top priorities, and we strive to provide a peaceful environment for all our guests. If you have any concerns or feedback, please feel free to reach out to our management team directly.

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Clean and quiet.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Nikki,We are delighted to hear that you enjoyed your stay with us. Providing a clean and peaceful environment for our guests is a top priority for us. We appreciate your feedback and hope to welcome you back in the future for another pleasant experience.

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the property. Breakfast hours on a Weekend could be extended.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Dale,Thank you for sharing your feedback with us. We appreciate your input on the cleanliness of the property. Regarding breakfast hours, we will take your suggestion into consideration for future improvements. We hope to welcome you back soon and provide an even better experience.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Julie,We are pleased to hear that you enjoyed your stay with us. Your feedback is greatly appreciated.

8/10 Good

robert

Liked: Cleanliness, staff & service
in room coffee maker was broken
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello robert, We apologize for any inconvenience caused by the issue with the coffee maker in your room. Your feedback is valuable, and we will address this matter with our team for future improvement. Should you have any further concerns, please feel free to reach out to our management team for assistance.

10/10 Excellent

Scott, New Port Richey

Liked: Cleanliness, staff & service, amenities
Nice Room, quiet & very clean
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Scott,We are delighted to hear that you found your room to be nice, quiet, and very clean. Your comfort and satisfaction are our top priorities, and we appreciate your positive feedback. Should you have any future concerns or feedback, please do not hesitate to reach out to us directly.

6/10 Okay

Daniel

Travelled with family
Disliked: Property conditions & facilities
The rooms have paper thin walls. The room next to us had the TV on and we could hear both the TV and the folks talking all night.
Stayed 1 night in Apr 2024
Response from Manager on 5 Apr 2024
Hello Daniel, We apologize for any inconvenience caused during your stay. We strive to provide a comfortable environment for all guests. Your feedback helps us make improvements for future visits. We recommend reaching out to management with any further concerns you may have.

2/10 Terrible

Catherine

Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Catherine, We're sorry to hear that your experience fell short of expectations. If you would like to share more details about your stay, please don't hesitate to reach out to us. We value your feedback and would appreciate the opportunity to address any concerns you may have had.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first impression made by the man at the front desk was exceptional.
Stayed 1 night in Apr 2024
Response from Manager on 5 Apr 2024
Hello Lee,We are delighted to hear that you had a positive first impression of our front desk team. Your feedback is greatly valued as we strive to provide excellent service to all our guests. Thank you for taking the time to share your experience with us.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price easy access to hwy short uber to salem for restaurants
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello William,We are pleased to hear that you found our hotel to be conveniently located for your travel needs. We hope you enjoyed exploring the dining options in Salem during your stay. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 Excellent

LaTosha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello LaTosha,We're thrilled to hear you enjoyed your stay with us! Your positive feedback is much appreciated and we look forward to welcoming you back in the future for another fantastic experience.

8/10 Good

Michele

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly and convenient. This is our 4th time using this hotel on our trips up and down the east coast
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Hello Michele,We're thrilled to hear that you enjoyed our dog-friendly amenities and found our location convenient for your travels. Thank you for choosing our hotel repeatedly on your trips along the east coast. Your loyalty means a lot to us, and we look forward to welcoming you back on your future journeys.

10/10 Excellent

Linda

Liked: Property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Linda,We appreciate your positive feedback and are happy to hear you enjoyed your stay with us! Please feel free to reach out if you have any suggestions or feedback for us.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, rooms were comfortable and clean, and price was reasonable. What release can you ask for.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Adam,We're delighted to hear you enjoyed our friendly staff, comfortable rooms, and cleanliness. Your positive feedback is truly appreciated, and we hope to welcome you back soon!

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people next to us had their TV turned up loud and the walls seemed very thin, as we could hear all that was going on and couldn't get to sleep. We had to drive a mile plus to get food. The staff was very friendly. I would've rated higher had it not been for the thin walls and if food options were closer.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello William,We appreciate your kind words about our staff and value your feedback regarding the noise and food options. We will take your comments into consideration for future improvements to ensure all guests have a comfortable stay. Should you encounter any issues during your stay, please do not hesitate to reach out to our team for assistance.

10/10 Excellent

Gena, Snellville

Liked: Cleanliness, staff & service, property conditions & facilities
Could use a full length mirror in the room
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Gena,Thank you for sharing your feedback with us. We appreciate your suggestion and will forward it to the relevant team for consideration. Your input helps us enhance the guest experience and we hope to welcome you back to our hotel in the future.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Jan, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Kelly,We are thrilled to hear you had a wonderful stay with us! Please do not hesitate to contact us if you require any assistance in the future.

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Regan,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again soon!

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was very friendly and lobby was very clean and inviting. My room was spotless and nicely decorated. I am a tough critic when it comes to room cleanliness, and my room was perfect! The shower was clean and had hot water with great pressure.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Beth,We are delighted to hear that you had such a positive experience with us! It's great to know that our friendly front desk service and clean, inviting lobby left a lasting impression on you. We are thrilled that your room exceeded your expectations in terms of cleanliness and decor, and that you enjoyed the hot water with great water pressure in the shower. Your satisfaction is our top priority, and we hope to welcome you back soon for another enjoyable stay.

8/10 Good

Lino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Lino,We're delighted to hear you enjoyed your recent stay with us! If you have any further comments or feedback, please feel free to reach out to us directly. We look forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar 2024
Hello Daniel,We are pleased to hear that you enjoyed your stay with us! Your recommendation means a lot to us, and we hope to welcome you back in the future.

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and service. The only concern is that there was only a bedside light on one side of the bed. Otherwise, it was a great stay.
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Elizabeth,We appreciate your positive feedback about the hotel and service. Your comment about the bedside light has been noted for future improvements. Thank you for choosing to stay with us; we hope to welcome you back soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy access.
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Michael,We are delighted to hear that you found our hotel clean with easy access. Your feedback is greatly appreciated. Our team works hard to provide a comfortable stay for all our guests. We hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

Sam

Travelled with family
Property is old need some me updates
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Sam, We appreciate your feedback on our property. We continuously strive to improve our facilities to enhance our guests' experience. Your comments will be shared with the management for further consideration on potential updates. Thank you for staying with us.

8/10 Good

Annette

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello Annette,We're thrilled to hear you had a pleasant stay with us. Should you have any suggestions for improvement, please feel free to reach out to us directly. We look forward to welcoming you back soon!