Sainte-Croix Trip

Perfect hotel with attentive staff

We arrived at the location and they didn't let us check in because we weren't a family. We were a couple of friends and just wanted to have location to enjoy out short holidays. They told us they would refund the money but just kept ignoring our messages. We had to do an online check-in where the saw that we weren't a family and didn't say anything until we drove 6h there. DONT EVER BOOK A ROOM HERE.

住宿非常舒適，環境優美，露台看著瑞士日內瓦湖，心身靈靜舒態。工作人員非常友善。入住手續，系統處理非常方便簡單方便。廚房用品齊備。

We stayed Grand Hotel du Lac in May and enjoyed the best of Swiss hospitality. From the moment we arrived until the day we left, every member of the team made us feel genuinely welcome and cared for. The breakfast staff were wonderful, taking the time to describe the artisan breads and ensuring there was always a fresh platter of fruit available. The waiters and sommelier took their time to take us on a culinary menu exploration to help with our choice. The valet remembered our names, which made our stay feel even more personal and the reception staff were most welcoming. The chambermaids were excellent, providing a lovely evening turndown service that added a touch of luxury each day and making sure we have our chocolates. The hotel is a very special and charming place, where impeccable service is matched only by its breathtaking setting. Waking up to the stunning views over Lake Geneva and the Alps was truly unforgettable and a room with a view is highly recommended.  This is one of those rare hotels that feels like a home away from home and will hold a special place in my heart. We can already see ourselves returning year after year. Thank you to everyone at the Grand Hotel du Lac for making our stay so memorable.