Deluxe room with Sea view | Premium bedding, minibar, in-room safe, individually furnished
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Reviews of Hôtel La Ponche

5 out of 5
Hôtel La Ponche
5 rue des remparts, Saint-Tropez, Paca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 78 out of 110 reviews" "
Rating 8 - Good. 20 out of 110 reviews" "
Rating 6 - Okay. 8 out of 110 reviews" "
Rating 4 - Poor. 1 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, staff, details, food, everything
Stayed 2 nights in Sep 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
We give this place 5 stars. Service was friendly and professional. The location is great , next to restaurants and , private beach. We booked a room with a Terrance , which I highly recommend - it’s worth the money to sit in your terrace in the morning , enjoying your coffee and beautiful weather. I should also mention , the facility was clean . This I find to be a priority. In terms of parking , all of the boutique hotels have this challenge- however the hotel is very organized and thus provides transportation to your hotel in a , sexy St Tropez style - open air transport buggy. In the end , it was an enjoyable stay - thank you again to the hotel for your services . We had fun !
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property - staff was amazing. Careful with GPS directions, not all routes actually get you there!

10/10 Excellent

YASAR, OAKVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace was great. Room was very clean and well decorated. However, our Uber driver had serious difficulty in reaching the hotel. He had to drop us a few streets away and we had to carry our luggage all the way to the hotel. Last but not least, the hotel restaurant should allocate at least a few tables for the hotel guests. When we asked for a table for dinner, we were told that we have to book 2 days in advance!
Stayed 1 night in Aug 2023

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Jul 2023

8/10 Good

joseph

Travelled with partner
Liked: Cleanliness, staff & service
The room was beautiful and the staff was very polite. Although the air conditioning stopped working in the middle of the night our stay was pleasant. You need to pay for parking, but it is nearby. The restaurant in the hotel is very good, we ate there one night and would recommend it.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and accommodations
Stayed 2 nights in Jun 2023

10/10 Excellent

Nisha, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent. Kim at the desk, and John the valet went above and beyond
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fantastic location
Lovely hotel with fantastic location. The staff were very helpful and friendly. The rooms were really nice. The restaurant is exceptional. And the location next to the beach in the heart of the town is perfect.
Stayed 1 night in Apr 2023

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice but older property. Just beware that if you are driving and never been in this area, you better have a small car & have some guidance because these street are very narrow, old street that can barely fit a large car. Property was nice but remember, these are older renovated building that are accommodate a "older" style of hotel. We went on the off season so it was a bit dead and not much was open but other than that, very quiet and quaint.

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Friendly People, Superior Meal, Sharm Atmosphere.
Stayed 6 nights in Nov 2022

10/10 Excellent

Randall

Stayed 1 night in Nov 2022

10/10 Excellent

Miss S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Franco

Stayed 1 night in Oct 2022

10/10 Excellent

Juho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service and romantic stay
Stayed 1 night in Sep 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Saint-Tropez located by good shopping
The hotel is nice for couples, i would recommend a room with an outdoor terrace if possible or view of the water, and it wont feel as cramped, as the hotel is a bit small. The area is a bit of a zoo and was kind of complicated to find the hotel and get close enough to it with the car to understand what was going on. I recommend calling them when you get close to get directions/help. The valet parking was convenient and easy, but they charge for it. The service in the restaurant is average. They are a bit slow and not very helpful. Drinks are good, food is good. Hours are a bit weird for food service. Location of the hotel is a nice spot in Saint Tropez, close to great shopping. Bring your wallet!
Stayed 2 nights in Aug 2022

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was amazing, really. <3 I travel a lot and I love to stay in a good place. I found La ponche special since the first time I find it here in hotels.com. No one recommend it, but I want to recommend it for you. Our room had a magic view, and they were so sweet that had prepared balloons and a desert to welcome us. The location was perfect and the staff were very nice and polite all the time. The restaurant was very good, the food was very tasty. My only observation is about breakfast: we have paid for it before, but I am used to eat eggs and they were not included at the prepaid menu. They were very cool to prepare an omelette for me even though. So if you love eggs as me, is better to pay the breakfast over there and choose what you like from the menu.
Stayed 2 nights in May 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel so welcome! We had the the best stay!
Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovation
I prefer to Byblos, experience St Tropez as you should. Get room 8
Stayed 5 nights in Aug 2021

8/10 Good

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Edgar

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
we loved it
Stayed 1 night in Aug 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was spectacular. All of the employees were super nice and helpful.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

BJG, Dartmouth, N.S.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property in the heart of the old town
Stayed 1 night in Sep 2019

2/10 Terrible

Gregg, Calgary, Canada

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location, clean and friendly. Julien the bell hop was amazing.
Stayed 1 night in Sep 2019

8/10 Good

MOHAMED S

Liked: Cleanliness, staff & service
Wonderful property that is in need of some TLC
This was our second visit to the property. The hotel is in a nice location and we agree with other reviews that it has a warm and intimate charm. It does however need some TLC as the air-conditioning in particular is an out-dated chilled water system that needs serious maintenance of better still total updating. With temperatures rising to uncomfortable levels air-conditioning becomes a major factor for a hotel. Please keep the charm and change the air-conditioning !!!!!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and lovely room. Service in the dining room was poor
Stayed 1 night in Aug 2019

10/10 Excellent

shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant do better than this....
A fantastic hotel full of charm with great friendly service in the heart of Ponche - an absolute fantastic location
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location, surrounded by many local eateries and shops, and only a 10 minute walk at the most to the main marina in St Tropez. The reception staff could not have been more helpful. 100% highly recommended.
Stayed 2 nights in Jul 2019

10/10 Excellent

Wladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Isabelle R. on 10 Jul 2019
A big thank you for you note. We hope to see you soon again at La Ponche. Sincerely.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great place exceeded expectations and I would recommend it
Stayed 2 nights in Jul 2019
Response from Isabelle R. on 10 Jul 2019
Dear Guest, It is nice to hear that you appreciated your stay at La Ponche. Thank you for your positive comment, they are our best rewards! Best regards,

10/10 Excellent

Alfredo, NYC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary location at the heart of mythic St Tropez center !
Stayed 2 nights in Jul 2019
Response from Isabelle R. on 10 Jul 2019
Dear Guest, It is nice to hear that you have enjoyed your stay at La Ponche. Thank you for your comment, they are our best rewards! Best regards,

6/10 Okay

Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Location is perfect. I stayed in a very unconfortable Classic Room definitely super overpriced, extremely small,a very dark room with an extremely small window that faces a wall 80 cm away. When curtains are closed, they are over the AC unit, not permiting the air to flow.
Stayed 2 nights in Jun 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World St Tropez at its finest
Refined, discreet, chic, great location and we met the spirit of St Tropez herself, Madame Duckstein. Could not have been happier in a hotel. We had room 19, the Françoise Sagan junior suite. Fantastic! Like a dream. Divine views over La Ponche beach and bay of St Tropez
Stayed 1 night in Jun 2019
Response from Isabelle R. on 10 Jul 2019
Dear Guest, It is nice to hear that you greatly appreciated all the aspects of your stay. Thank you for your positive comments, they are our best rewards! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and service! And a fabulous restaurant on site!
Stayed 1 night in Oct 2018

8/10 Good

Candice, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed for 4 nights and was a great experience - only thing is you can’t really get to the front of the hotel at all by car, so we went around in circles for ages before having to drag our luggage around. Other then that - room was amazing and staff were friendly ! Room service was delicious also
Stayed 3 nights in Sep 2018

10/10 Excellent

Barry

Love the La Ponche!
Beautiful hotel just steps from the port. Fabulous restaurant as well as any others close by. Kind attentive staff and private parking garage available.
Stayed 1 night in Sep 2018

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Irina, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing authentic hotel in an old building right in the center of town, minutes from the port and walking distance to everything you need. I wish they offered a shuttle to the beach clubs like some of the other 5* hotels in the area, though, as cabs are pricy. The staff here is helpful and took care of all my needs for me.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Premium & Nice Hotel. Good Location with access to the Main Tourist Spots.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, charming hotel, and very good service. Uncomfortable bed.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Doesn't meet 5 star hotel standards
Reception Staff: Fabulous! Helpful, kind and pleasant. Room: Nice clean room with lovely little bathroom and wonderful outdoor terrace. House-keeping: Good turn-down service with shutters and curtains being closed on most days and lovely chocolates; disappointed that teabags were not left everyday nor refreshed during turn-down; a cleaning cloth was left in our bathroom on one occasion. Restaurant: For a Michelin restaurant I would expect better. The fillet of fish had so many bones in it that much remained uneaten because it was simply too much effort to eat; steak was very tough and potato with truffle was stodgy; wine was brought in a glass to the table and not poured at the table; breakfast was ordinary. For a restaurant in such a remarkable location there is so much potential to be better. Room Service: 45 minutes and two telephone calls for a coffee - really ?
Stayed 4 nights in Jul 2018

6/10 Okay

John, San Francisco, Ca

Liked: Cleanliness, staff & service
Location, staff and service mostly excellent, but price not worth it, especially since we had no sea view. Room itself was very nice, but Very squeaky bathroom door was not fixed after I requested it. Pillows too large, and way too much bedding for summer time!! Food at dinner was excellent, breakfast good but overpriced. Also, We were never informed about a parking daily fee. We would do an Airbnb next time.
Stayed 2 nights in Jul 2018

10/10 Excellent

Esad, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great hotel , great service , great location
Stayed 2 nights in Jul 2018