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Reviews of The Boulevard Inn & Bistro

3.5 out of 5
The Boulevard Inn & Bistro
521 Lake Blvd, Saint Joseph, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews" "
Rating 8 - Good. 207 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect
Stayed 3 nights in May 2024
Response from Rita Downey - General Manager on 21 May 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to your return.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area with a lot to offer!
Stayed 1 night in May 2024
Response from Rita Downey - General Manager on 21 May 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to your return.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay in St. Joe. We enjoyed that you could easily walk anywhere you wanted to go.
Stayed 1 night in May 2024
Response from Rita Downey - General Manager on 21 May 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to your return.

10/10 Excellent

Eva, Wyandotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very roomy. The hotel was within walking distance of the water and shopping.
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 15 May 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay with us at The Boulevard Inn.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rita Downey - General Manager on 15 May 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay with us at The Boulevard Inn.

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service
Everything was fabulous
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 15 May 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay with us at The Boulevard Inn.

10/10 Excellent

Michael, Zionsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the newly renovated rooms! I was shocked to see to see I had 2 bedrooms with a full living room, kitchen, and office space. Also, the restaurant had top quality food! Will definitely be back this summer
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 23 Apr 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your complimentary suite upgrade and recent renovations at The Boulevard Inn.

10/10 Excellent

Angela

Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 23 Apr 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay with us at The Boulevard Inn.

4/10 Poor

Anne

Travelled with partner
Disliked: Property conditions & facilities
Under construction. Kinda shabby. No way this is a 4 star. Would NoT recommend
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 23 Apr 2024
Thank you for your patronage and feedback. Is there anything that we could have done differently to make your experience better?

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there is fantastic, newly renovated rooms are very nice. Fantastic location for a getaway.
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 10 Apr 2024
Thank you for your patronage and feedback. We're delighted to know that you enjoyed your stay at The Boulevard Inn.

6/10 Okay

Paul S.

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 23 Apr 2024
Thank you for your patronage and feedback. Is there anything that we could have done differently to make your experience better?

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone on the staff is super. they make you feel welcome and the cleanliness of the rooms is great
Stayed 1 night in Apr 2024
Response from Rita Downey - General Manager on 8 Apr 2024
Thank you for your recent patronage and feedback. We look forward to your return to The Boulevard Inn.

10/10 Excellent

GERARDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to go
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on 8 Apr 2024
Thank you for staying at The Boulevard Inn, St. Joseph. We are happy that you enjoyed your time with us.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rita Downey - General Manager on 23 Apr 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay with us at The Boulevard Inn.

10/10 Excellent

Patrick, Grand Rapids

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled & beautiful, one of the best hotels & rooms I’ve brought my family too. Staff is exceptionally great. We arrived early morning by train. They allowed us to keep our luggage by the lobby desk & even went the extra few miles to check in early (around noon). Phenomenal room service & food. Amazing view. The remodeling work that’s currently being done isn’t an issue one bit, highly recommended hotel to stay at!
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on 25 Mar 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn and greatly appreciate your staff recognition. We look forward to serving you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot as always!
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on 25 Mar 2024
Thank you for staying with us at The Boulevard Inn. We are delighted to know you enjoyed your time in St. Joseph.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WAS AMAZINGLY ATTENTIVE
Stayed 1 night in Mar 2024
Response from Rita Downey - General Manager on 25 Mar 2024
Thank you for staying with us at The Boulevard Inn. We are delighted to know you enjoyed your time in St. Joseph and greatly appreciate the staff recognition.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on 25 Mar 2024
Thank you for your patronage and feedback. We look forward to serving you at The Boulevard Inn again.

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and it is a decent value in the off-season. Large rooms with a full sized refrigerator and the bathroom sink is outside the commode/shower room. Great views of the lake on the west facing rooms.
Stayed 1 night in Feb 2024
Response from Rita Downey - General Manager on 26 Feb 2024
Thank you for your recent patronage and feedback. We're delighted that our suites at The Boulevard Inn made for a comfortable stay.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were excellent and had some great recommendations for breakfast.
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on 26 Feb 2024
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn, and that our staff were helpful. We look forward to serving you again.

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to two bedroom suit for free and got $25 gift for using in Bistro restraint. It was sweet
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on 23 Feb 2024
Thank you for your recent patronage and feedback. We are happy to hear that you enjoyed your stay at The Boulevard Inn, along with dining in the Bistro on the Boulevard.

10/10 Excellent

Laura, Brookfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on 19 Feb 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay when visiting St Joseph
Stayed 2 nights in Jan 2024
Response from Rita Downey - General Manager on 6 Feb 2024
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn. We look forward to your return.

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Rita Downey - General Manager on 6 Feb 2024
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean facility! will definitely be back!
Stayed 1 night in Feb 2024
Response from Rita Downey - General Manager on 5 Feb 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Eilleen

Travelled with partner
Liked: Cleanliness, staff & service
This is a very nice hotel and is so convenient to the shops and restaurants in St. Joe. We enjoy coming up in the winter to enjoy the quiet and beauty of this lovely town.
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on 5 Feb 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

gwen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel at least 6 times a year or more. Love the bistro and bar, the rooms are clean, great views of the lake, walkable to everything beach, restaurants, shops, etc...the staff is friendly and helpful at all times.
Stayed 3 nights in Jan 2024
Response from Rita Downey - General Manager on 5 Feb 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn & Bistro. We look forward to serving you again.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on 30 Jan 2024
Thank you for your patronage and feedback for The Boulevard Inn.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time staying here. Was very satisfied. Staff were very kind. Hotel was clean. Great location.
Stayed 2 nights in Jan 2024
Response from Rita Downey - General Manager on 29 Jan 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn and look forward to serving you again.

10/10 Excellent

Timothy J

Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on 25 Mar 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Donna, Northville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay this time, but lovely as always. Received a surprise upgrade to a suite—just wish I had been there longer to appreciate it!
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on 29 Jan 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn and look forward to serving you again.

2/10 Terrible

Pushpinder

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from R. Downey - General Manager on 11 Jan 2024
Thank you for your patronage. Please don't hesitate to let us know how we could have better served you.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and comfortable
First place that was comfortable sleeping no aches or pains in AM. It was very clean and aervice was great. The breakfast was amazing. Thank you will be back.
Stayed 1 night in Jan 2024
Response from Rita Downey - General Manager on 8 Jan 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to seeing you again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another good stay here. Always a good experience.
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on 8 Jan 2024
Thank you for your patronage and feedback.

10/10 Excellent

Taneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. I loved the cleanliness and the atmosphere. It was a wonderful stay.
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 8 Jan 2024
Thank you for your recent patronage and feedback. We are delighted to hear that you enjoyed your stay at The Boulevard Inn. We look forward to seeing you again.

10/10 Excellent

ryan j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 29 Jan 2024
Thank you for your recent patronage and feedback. We're happy to know that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect to take advantage of the beach and the decorations on the bluff. Everything is within walking distance. The staff are friendly, knowledgeable, and friendly.
Stayed 4 nights in Dec 2023
Response from Rita Downey - General Manager on 5 Jan 2024
Thank you for your patronage and feedback. We are delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Very relaxing, comfortable and enjoyable!!
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on 31 Dec 2023
Thank you for your patronage and feedback. We are delighted that you enjoyed your time at The Boulevard Inn. We look forward to serving you again.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 29 Jan 2024
Thank you for your recent patronage and feedback. We're happy to know that you enjoyed your stay at The Boulevard Inn.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on 28 Dec 2023
Thank you for your recent patronage. The Boulevard Inn looks forward to serving you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 26 Dec 2023
Thank you for your recent patronage and feedback. We are delighted that you enjoyed your stay with us.

8/10 Good

Thad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 28 Dec 2023
Thank you for your recent patronage. The Boulevard Inn looks forward to serving you again.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, many restaurants in walking distance, plus shops. On bluff with fabulous views of lake and bluff (especially lit for the Holidays).
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 24 Dec 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn. St. Joseph, Michigan, is definitely a magical place to be this time of year.

10/10 Excellent

Renae

Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 25 Dec 2023
Thank you for your patronage and feedback. Happy Holidays from The Boulevard Inn!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 24 Dec 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay with us.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit! We spent two nights for our 40th anniversary the week before Christmas, and the hotel was decorated beautifully for the season! The hotel is easy walking distance to shopping and restaurants. It's situated perfectly near Lake Michigan. We had dinner at the Bistro, and it was a wonderful experience. The staff was the best! We had no issues whatsoever, and we were treated professionally and with kindness. We liked the traditional ambience of the hotel. There was a bit of wall paper in the bathroom that needs replacing probably due to steam damage from showers, but nothing major. We are very thankful for memories made during our stay!
Stayed 2 nights in Dec 2023
Response from Rita Downey - General Manager on 18 Dec 2023
Thank you for your recent patronage and feedback. We are delighted that you selected The Boulevard Inn & Bistro to celebrate your 40th anniversary and look forward to serving you again.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 18 Dec 2023
Thank you for your patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect !
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 20 Dec 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn, St. Joseph.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location, not so great check-in
Our check in process was timely, but when we got to our room on the 7th floor with our luggage, the door wouldn’t unlock. So after 2 trips down the elevator to the front desk, maintenance person was sent to try to fix the door. After that didn’t work, our 3rd trip down, we asked for a different room. Would have been nice to have gotten a couple of drink vouchers for the 30+ minutes wasted just getting into our room. And it was very late in the day. Otherwise, the hotel is lovely, upscale, wonderful location.
Stayed 1 night in Oct 2023
Response from Rita Downey - General Manager on 18 Dec 2023
Thank you for your patronage and feedback. We sincerely apologize for the inconvenience caused by the malfunctioning door lock.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rita Downey - General Manager on 13 Dec 2023
Thank you for your recent patronage and feedback. We're delighted that you enjoyed your stay at The Boulevard Inn.