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Reviews of ibis Pontorson Baie du Mont-Saint-Michel

3 out of 5
ibis Pontorson Baie du Mont-Saint-Michel
Za Le Point Du Jour, Saint-Georges-de-Grehaigne, FR

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 617 reviews" "
Rating 8 - Good. 236 out of 617 reviews" "
Rating 6 - Okay. 45 out of 617 reviews" "
Rating 4 - Poor. 25 out of 617 reviews" "
Rating 2 - Terrible. 5 out of 617 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Newton Abbot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a good restaurant which was fortunate as there were no other restaurants nearby
Stayed 1 night in May 2024
Response from Reception on 26 May 2024
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Poor

jessica S

No amenities at all. Can’t even drink a cup of tea in a room
Stayed 1 night in May 2024
Response from La réception on 20 May 2024
Dear client,Thank you for your opinion. We are truly sorry for this experience and will pass the information on to the department. Please do not hesitate to contact us if you have any questions.Sincerely,Reception

8/10 Good

Penelope

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Does what it says on the tin. Comfortable bed, warm, good shower
Stayed 1 night in Apr 2024
Response from Reception on 21 Apr 2024
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Navjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at a quiet place with a lot of options for food nearby. The room was very clean and the staff was super friendly.
Response from Reception on 27 Mar 2024
Dear Customer,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Sincerely,The reception

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Reception on 10 Feb 2024
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jacquemine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from La réception on 25 Jan 2024
Chère Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

10/10 Excellent

Morgane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Convenient location for Mont St Michel. Polite and friendly staff. Clean room. Excellent breakfast.
Stayed 1 night in Dec 2023
Response from La réception on 11 Jan 2024
Cher invité, Merci d'avoir pris le temps de partager votre retour. Nous espérons vous accueillir à nouveau très bientôt dans notre hôtel. Cordialement, Réception

8/10 Good

Gary, Albemarle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Restaurant as well!!
Stayed 1 night in Dec 2023
Response from La réception on 28 Dec 2023
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception

10/10 Excellent

sebastien

Stayed 1 night in Nov 2023
Response from Reception on 22 Nov 2023
Cher client ,Nous vous remercions pour la note que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement.La réception.

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Coffee and Kettle please
Will be good that the hotel provide Coffee, kettle and cups.
Stayed 2 nights in Oct 2023
Response from Reception on 3 Nov 2023
Dear Madam, Dear Sir,We thank you for the review you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Sincerely,The reception

8/10 Good

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service staff, nice and clean room and bath room. However, there is no water kettle and glass for hot water and tea in room.
Stayed 1 night in Oct 2023
Response from Reception on 30 Oct 2023
Dear Madam, Dear Sir,We thank you for the note you left on our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Sincerely,The reception

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're intending to visit Mont Saint Michel, this is a value option to consider. A few minutes away from the church site, the price paid for the spot (including the great breakfast) along with the staff who took the time to assist us in improving our French, made the visit awesome.
Response from Reception on 17 Oct 2023
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, clean and helpful front desk staff
Stayed 1 night in Oct 2023
Response from La réception on 12 Oct 2023
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reception

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely amazing! Very kind and accommodating. The bike rentals were a life saver because the area is remote so there is no public transportation. Everything was very clean and up to date and there was great variety with the breakfast buffet.
Stayed 1 night in Oct 2023
Response from Reception on 9 Oct 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The location is in the middle of nowhere unless you have car. Taxi is pretty pricey to and from Pontorson-Mont St Michel train station.
Stayed 2 nights in Sep 2023
Response from Reception on 27 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. We're sorry about your disappointment, however we hope you enjoyed your stay in our hotel.Sincerely,

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel room. Perfect for visiting mont Saint michel
Stayed 1 night in Sep 2023
Response from Reception on 22 Sept 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Reception on 21 Sept 2023
Cher clientNous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt dans notre hôtel.Cordialement,La réception

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Staff & service
Air conditioning is non existent
Stayed 1 night in Sep 2023
Response from Reception on 14 Sept 2023
Dear guest.Thank you for taking the time to share your feedback.We are sorry for the desagreement, all of our rooms have air conditioning, however if you encounter a problem let us know so we can call technician.We hope you enjoyed your stay.Regards,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good experienced and the restaurants is very good the food..
Stayed 2 nights in Sep 2023
Response from Reception on 9 Sept 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would be significantly better with a Kettle in roo
Very odd to not have Kettles in the room had to go down to bar and pay Everytime you want a cup of tea or coffee and to get water for heating bottles very frustrating. Also group of very rude Americans that were loud and ruined the dining experience they even asked to be moved away from children within earshot of all the families
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Dear Customer,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Sincerely,The reception

10/10 Excellent

Werner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and clean.
Stayed 1 night in Sep 2023
Response from Reception on 4 Sept 2023
Dear Customer,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Sincerely,The reception

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from La réception on 2 Sept 2023
Chère Madame, Cher Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement,

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and roomy with medium restaurant fair. The beds here are very comfortable with good washroom facilities. Staff are fantastic. Very much enjoyed our stay at this Ibis.
Stayed 3 nights in Aug 2023
Response from Reception on 27 Aug 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The room is really small
Stayed 2 nights in Aug 2023
Response from Reception on 19 Aug 2023
Cher client,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement,La réception

10/10 Excellent

Priyank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast, nice, clean rooms.
Stayed 2 nights in Jul 2023
Response from Reception on 11 Aug 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Patricia

Stayed 1 night in Aug 2023
Response from La réception on 6 Aug 2023
Chère Madame,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt dans notre hôtel.Cordialement,

10/10 Excellent

Mextli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from La réception on 16 Jul 2023
Chère Madame, Cher Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement,

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness
just basic at best overall
Stayed 1 night in Jul 2023
Response from Reception on 13 Jul 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to visit mont saint Michel
Stayed 1 night in Jul 2023
Response from Reception on 9 Jul 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Hong Wei

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023
Response from Reception on 5 Jul 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean basic option for exploring Mont Saint Michel
Totally acceptable family hotel for visiting Mon St Michel. A little drive than some of the other hotels but less than 20 minutes. Clean and easy and reasonably priced...
Stayed 1 night in Jun 2023
Response from Reception on 23 Jun 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Mont-Saint-Michel, comprehensive breakfast that accommodated food allergies, clean. We had everything we needed!
Stayed 1 night in May 2023
Response from Reception on 25 May 2023
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Ane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The temperature of the shower was inconsistent. However, the staff more than compensated for it. They were lovely and allowed us check in early without charge.
Stayed 1 night in May 2023
Response from Reception on 16 May 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Ernest

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Comfortable accommodation and professional staff.
Stayed 1 night in Apr 2023
Response from Reception on 15 Apr 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Excellent

Claire

Stayed 1 night in Apr 2023
Response from La réception on 15 Apr 2023
Chère Madame,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt dans notre hôtel.Cordialement,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel! Bikes are nice. Has Tesla chargers too
Stayed 1 night in Apr 2023
Response from Reception on 10 Apr 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice. Quiet little village. Would stay again.
Stayed 1 night in Mar 2023
Response from Reception on 30 Mar 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Comfortable bed and pillows, good hot water pressure, the room was quiet. The food from the restaurant was a good quality but expensive. 24 hour reception.
Stayed 2 nights in Feb 2023
Response from Reception on 27 Feb 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Kin Hei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything above expectation. highly recommended, perfect for driving to visit Mont Saint-Michel. staff are great, helpful and easy to communicate.
Stayed 1 night in Jan 2023
Response from Reception on 25 Jan 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Ilem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the area. Clean, confortable and lovely. We stayes for 2 days. The staff is amazing. We arrived late in the evening, they welcomed us with a nice expresso cafe and a smile.
Response from Reception on 6 Jan 2023
Dear Guest,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jose

Stayed 1 night in Nov 2022
Response from La réception on 28 Nov 2022
Cher Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

10/10 Excellent

Y

Stayed 1 night in Sep 2022
Response from La réception on 5 Oct 2022
Chère Madame, Cher Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement,

8/10 Good

Nicholas

Good for an overnight stop mid journey.
Stayed 1 night in Sep 2022
Response from Reception on 11 Sept 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Excellent

MI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from La réception on 2 Sept 2022
Chère Madame, Cher Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are comfortable enough, but ours was so hot even with AC on. I found the beds uncomfortable but my partner liked them. The mattresses were 5cm foam mattresses and weren't providing any support for a tall and slightly big person like me. Check your booking as we were supposed to have a queen bed, and only had two single beds side by side. Not a big deal, but it's in the details. The breakfast is great and the staff is relatively friendly.
Stayed 1 night in Aug 2022
Response from Reception on 6 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,

10/10 Excellent

Mary

Stayed 1 night in Jul 2022
Response from La Réception on 2 Aug 2022
Chère Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from La Réception on 14 Jul 2022
Chère Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

10/10 Excellent

Dumarys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and close to what we wanted. The staff was nice and helpful.
Stayed 2 nights in Nov 2021
Response from La Réception on 14 Jul 2022
Chère Madame, Cher Monsieur Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

8/10 Good

Eliyahu, Petach Tikva

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice hotel, worth the money
Stayed 1 night in Jul 2022
Response from Reception on 14 Jul 2022
Dear Guest, Thank you for the great review of our hotel. We are glad to know that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay in a pinch
Great hotel. 20 min from Mont Saint Michelle by car. Breakfast was great. Rooms are on the small side. Extra bed for the children was annoyingly loud and very uncomfortable
Stayed 1 night in Jul 2022
Response from Reception on 7 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,