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Reviews of Executive Inn and Suites

2 out of 5
Executive Inn and Suites
216 Bannon Street, Sacramento, CA

Reviews

5.8
Rating 10 - Excellent. 171 out of 992 reviews" "
Rating 8 - Good. 198 out of 992 reviews" "
Rating 6 - Okay. 202 out of 992 reviews" "
Rating 4 - Poor. 175 out of 992 reviews" "
Rating 2 - Terrible. 246 out of 992 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lori

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The guy behind the desk gave us keys to a first floor room and said "go check the electrical. Do not touch anything else if the electrical is fine you can have that room" -odd. We walked in to: hole above vanity Exposed plumbing STINKS No Fire alarm Valance torn down Cockroach on towels Sticky floor Ice machine broken Noisy neighbors Parking stalls too small Couch filthy My bed had pee spots Homeless encampment The room next door having a party. When we checked in we had to give our info or we couldn't stay. There was NO WAY all those people were listed as staying there. DO NOT STAY THERE IS UNSAFE
Stayed 2 nights in May 2024

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend this property to any individual or family due to its unsafe conditions. Homeless around the property, people smoking in the parking lot, rooms dirty, dust on the bed, graffiti inside, locking mechanism does not work, anyone could walk into the room without a key card. Staff did not offer to move us into another room until we asked. Left after 10 minutes of checking in and did not return. Looked for another hotel.

2/10 Terrible

Alma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is unsafe, surrounded by homeless, people smoking in the parking lot, the door into the room did not lock, anyone could walk in. The staff did not offer a new room until we asked. The bed was dusty, graffiti written inside. Walked out of the property 10 minutes after checking in and did not return. Would not recommend this hotel to any family or individuals staying alone due to the unsafe conditions.

10/10 Excellent

Markiesha

Liked: Cleanliness, staff & service
Sleep
Stayed 1 night in May 2024

2/10 Terrible

Belinda

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property is not kept. Front desk personnel was missing for 45 minutes. Property surrounded by campsites. Felt unsafe and was afraid to park the rental car in their lot.
Stayed 2 nights in May 2024

2/10 Terrible

Cathy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt totally unsafe. The room was interesting - unfinished floor, slow draining sink, missing weather stripping around door, no alarm clock, and late check-in like a a bank drive through. Lots of locked gating around property a trash. If I hadbeen so tired I would have looked for a different. Wouldn't recommend and will not stay again.
Stayed 1 night in May 2024

10/10 Excellent

Charles Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door lock was broken, floors were sticky front desk staff was super rude.
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess was very cantankerous. She made some disparaging remarks about third party agencies and i was very displeased with theyre being no smoke detectors and the sink was busted.
Stayed 2 nights in Apr 2024

2/10 Terrible

Michael Angelo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel/motel I’ve stayed in so far!
Stayed 3 nights in Apr 2024

2/10 Terrible

Leslie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Monique, Sacramento

Disliked: Cleanliness, staff & service
You might walk in on someone cos they gave you someone
Stayed 1 night in Mar 2024

4/10 Poor

Donald, Parksville

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Positive: Comfortable bed. Negatives: No lid on toilet tank. Unable to get Internet connected. Broken leg on luggage bench. No cups for coffee machine, and no coffee pods. Fridge was missing, just an empty hole under the counter. No amenities. No breakfast facilities.
Stayed 1 night in Mar 2024

8/10 Good

Cesar

Stayed 1 night in Mar 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean,quite,and safe
Stayed 3 nights in Mar 2024

2/10 Terrible

Terrence

Disliked: Staff & service
When I arrived someone was locking up the place. Left a note on the window stating be back in 30 minutes. Called the number on the window and literally got person persecuted for trying to get answers after driving 2 hours to get there. The manager/owner was the most disrespectful piece of……..totally unacceptable
Stayed 1 night in Mar 2024

6/10 Okay

Donald

It was okay

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was a non smoke room however it strongly smelled like cigarette and there was no fire alarm. Felt unsafe and left.
Stayed 1 night in Mar 2024

10/10 Excellent

Darksym

Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific
Stayed over night… the make who checked us in had an attitude, hot to our room the door had no lock, roaches/ants everywhere-called the front desk they didn’t care ‘ wouldn’t move us. When we checked out this morning the female had no remorse when I told her but asked that I don’t call & speak with the manager about my stay. Dont waste your money! Only positive is the location is convenient.
Stayed 1 night in Feb 2024

2/10 Terrible

Lillianna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Goodness
The bed is so hard and so old you roll to the middle the boxspring is disgusting. The trim between the bathroom and room is broken gots harassed by someone staying here. The bathroom door does not stay closed
Stayed 1 night in Feb 2024

6/10 Okay

Julius

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front windoow was broke Door handle was taped up bcuz it was also broken.. The place needs renovation Asap
Stayed 1 night in Feb 2024

6/10 Okay

Gary Dalit

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off freeway, McDonald's, Denny's & gas station two blocks from hotel is the only good thing about this place. Staff is ok, my room was supposed to be a non-smoking room BUT, it smelled like smoke (like the smell is penetrated in the room). Surrounded by homelessness and the area around the hotel was dirty.
Stayed 1 night in Feb 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had two individual kleenex tissues. No lamps. Wait, there was a lamp but no bulb and apparently it was unused since 1954. TV didn't work. Desk guy was weird, treated me like the homeless who camp nearby. I called three times about the TV and he finally showed up, and was defeated by the TV, and almost wordlessly he got me a new room. TV worked but my luggage had to go on the bed to open because there was no side table. Old-fashioned heaters were noisy, but helped drown out the traffic noise. It was the cheapest package, and not worth even that. The area is not safe. There were signs all over warning you to watch out. Would I go there again? Sure, if the country turned into Mad Max, this would seem normal. Cannot emphasize enough - not a good place for saving money. You'll lose sleep (the beds, omg) and be enraged.
Stayed 2 nights in Jan 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I could believe the amenities jacuzzi and sauna bath in room paint scraping on the room coffee pot didn't work hairdryer didn't work patches everywhere not repair .big difference between a patch,and repair 3rd rate patch at that hair in bathtub and in closet area very miss leading
Stayed 1 night in Jan 2024

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Woke up seeing Roaches in the rooms
Stayed 1 night in Jan 2024

8/10 Good

Victor

Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Continent location near old Sacramento town. Great dining near by. Attendant was very helpful, and vigilant. While I was checking in there was a disturbance on the property he took care of quickly. Didn’t find the room up to my standards of clean; but I’ve experienced worse! We had a room with a pull out couch- but there were no linens and it was very dirty! Overall, for the price; it was what I expected. Mostly quiet area with great amenities near by.
Stayed 1 night in Jan 2024

4/10 Poor

Jovante

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Patrick

Stayed 2 nights in Dec 2023

6/10 Okay

Cathy

Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Ji

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the room smelled like cigarettes. Do not recommend this place.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Never again
There were homeless people on the sidewalks, and what appeared to be drugs being dealt in the parking lot ALL night long. We were accosted by a man smoking pot in the elevator, as he got out he blew smoke in my wife’s face while cursing at us. They need to clean this place up. The room was ok at best
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Check in was at 3pm. We got there closer to four and checked in but weren’t able to get into our room for 30 or so minutes cause it was still being cleaned. When we got into our room the room was gross and we never felt comfortable. The bedding was clearly not washed. Crumbs and what looked to be pubic hair was in the bed. The tub was gross. The bathroom fan was halfway hanging out of the ceiling and didn’t work. The floor was sticky and we found food on the floor. If it wasn’t absolutely necessary for us to have a room that night we wouldn’t have stayed.
Stayed 1 night in Dec 2023

10/10 Excellent

Demetrius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Elias

Stayed 1 night in Nov 2023

2/10 Terrible

John

Stayed 1 night in Nov 2023

2/10 Terrible

Cindi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked me in was nice but spoke very quiet, hard to communicate through the glass. Property is surrounded by homelessness, air conditioner produced a putrid odor (couldn’t use it,) bedding was old and had black curly hairs stuck in the blanket, shower drain was full of gunk so it didn’t drain, person above my room made noise all night, and TV didn’t turn on. Don’t stay here!
Stayed 1 night in Nov 2023

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Maria

Liked: Staff & service
Disliked: Cleanliness
Room was not clean well. I had nothing to hang my clothes. Smelled like smoke in room and when I turn on air has a smell. Front desk was nice and sweet process was smooth
Stayed 2 nights in Nov 2023

10/10 Excellent

Zen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising place, affordable!
I had to unexpectedly find a place while in Sacramento. So happy that I found a reasonable place that was affordable and clean… it was a pleasant stay and such a breeze to check in! The place was pretty huge.
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and comfortable. The employees were nice and helpful. Affordable rates
Stayed 5 nights in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Environment is very bad. Homeless people around.
Stayed 1 night in Nov 2023

10/10 Excellent

Darksym

Stayed 1 night in Oct 2023

2/10 Terrible

Tracy

Stayed 1 night in Oct 2023