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Reviews of Park Gstaad

5 out of 5
Park Gstaad
Wispilenstrasse 29, Gstaad, Saanen

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 113 reviews" "
Rating 8 - Good. 16 out of 113 reviews" "
Rating 6 - Okay. 2 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 1 out of 113 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buenisimo, muy comodo, y muy lindos todos los que trabajan ahi
Stayed 3 nights in Feb 2024
Response from Al Kabir Thupsee Room Division Manager on 20 Feb 2024
Dear Mrs Roberta,Thank you very much for your high rating.The whole team of Park Gstaad is grateful to you for sharing your experience with us. We are looking forward to welcome you back in the near future.With very warm regards,Al Kabir ThupseeRoom Division Manager

10/10 Excellent

Katarina

Stayed 5 nights in Jan 2024
Response from Al Kabir Thupsee Room Division Manager on 26 Jan 2024
Dear Mrs. Kataria,We are pleased to receive such a high rating .The whole team of Park Gstaad is grateful to you for sharing your experience with us. We hope to welcome you back in the near future.Our warmest regards,Al Kabir ThupseeRoom Division Manager

10/10 Excellent

Leo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Al Kabir Thupsee Room Division Manager on 22 Jan 2024
Dear Mr. Leo,Thank you very much for your high rating.The whole team of Park Gstaad is grateful to you for sharing your experience with us. We are looking forward to welcome you back in the near future.With very warm regards,Al Kabir ThupseeRoom Division Manager

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to town. Quiet, excellent staff. Lia was very helpful when we first arrived. The entire staff was wonderful
Stayed 4 nights in Aug 2023
Response from Alexander Botero, Assistant Front Office Manager on 19 Aug 2023
Dear barbaraWe are truly glad to hear such a positive response as yours!We always strive to make our customers content. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, as well as hearing about your future return.Warmest Regards,Alexander BoteroAssistant Front Office Manager

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful place I’ve ever stayed!
I can honestly say Park Gstaad is my favourite place I have ever stayed. Highly recommend Gstaad in summer and if you go then stay at Park! The hotel is beautiful and has everything you need, including the most stunning views. All of the staff are incredibly friendly and always willing to help out. We visited some of the other hotels for drinks etc and all of them are lovely but we were so glad we were staying at Park. Also, I have a small dog and this is the first hotel I’ve stayed at that says it is dog friendly and really means it! That doesn’t mean there are lots of naughty dogs around but as a dog owner it was fabulous. And none of that compromises on the luxury, comfort of cleanliness f the hotel.
Stayed 3 nights in Aug 2023
Response from Alexander Botero on 15 Aug 2023
Dear Mrs. Rebecca,Thank you very much for your genuine and positive feedback!We are happy to know that all our services and facilities did meet your expectations, as well as that our colleagues particularly attended your needs and made your stay with us even more memorable. We are truly convinced that our team is our main differentiator and value added to our services.Dogs are always welcomed with great pleasure, and as you mentioned, a rigorous cleaning process is being settled after every departure. We thank you once again and please do not hesitate to contact us back personally for future requests. We will be happy to assist you Warmest Regards,Alexander BoteroAssistant Front Office Manager

10/10 Excellent

Driss, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourite hotels. Incredible facilities and absolutely wonderful staff. Relaxed, luxurious vibe esp for Gstaad.
Response from Park Hotel Gstaad on 24 Feb 2023
Dear Mr Driss,Thank you very much for your high rating.The whole team of Park Gstaad is grateful to you for sharing your experience with us. We are looking forward to welcome you back in the near future.With very warm regards,Al Kabir ThupseeFront Office Manager

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Al Kabir Thupsee Room Division Manager on 6 Jun 2023
Dear Roberto,We are pleased to receive such a high rating .The whole team of Park Gstaad is grateful to you for sharing your experience with us. We hope to welcome you back in the near future.Our warmest regards,Al Kabir ThupseeRoom Division Manager

10/10 Excellent

Maytham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, perfect location
Stayed 4 nights in Jul 2022
Response from Romane Khdair - Sales & Marketing Executive on 8 Aug 2022
Dear Mr AlJewah, Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Nice luxury hotel. However, the quality of the service at breakfast and in the lounge area was below expectations.
Stayed 2 nights in Feb 2022
Response from Romane Khdair - Sales & Marketing Executive on 9 Feb 2022
Dear Philippe, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to read that the service in our restaurant did not meet your expectations. Our Restaurants' Manager has been informed of this information and will take the necessary measures in the way to avoid this situation to happen again. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Amazing stay! Front desk worked very hard & went out of their way to make sure my children & I got to extend our stay per our last minute request.
Stayed 1 night in Jan 2022
Response from Romane Khdair - Sales & Marketing Executive on 26 Jan 2022
Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

10/10 Excellent

Gjok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Romane Khdair - Sales & Marketing Executive on 26 Jan 2022
Dear Gjok, Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
We loved our three nights at the Park Gstaad. Service was excellent all around. Food was generally very good, Chubut was particularly nice - one of the better steaks we’ve had in Switzerland. We heard they are renovating soon… not necessary but I’m sure it will be taken to an even higher level. The main spaces could be a bit more generous in scale - but we found the rooms quite comfortable and liked the configuration which limits hallway/bathroom noise from the rest of the space. Only miss the whole stay was the sushi in the bar area… the quality was mediocre, rice was hard and cold on the maki. We have stayed at the Alpina and many other Gstaad/Swiss high end hotels - we consider the Park Gstaad near the top of the list and will be back.
Stayed 3 nights in Dec 2021
Response from Romane Khdair - Sales & Marketing Executive on 31 Dec 2021
Dear Nina, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are truly sorry that the Sushis did not meet your expectations. Our Restaurant Manager was informed of that matter and will take measures in the way to prevent this situation to happen again. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. Best regards

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 stars
Stayed 6 nights in Dec 2021
Response from Romane Khdair - Sales & Marketing Executive on 28 Dec 2021
Dear Andrew, Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultimate five star
Top Quality Hotel
Stayed 1 night in Aug 2021
Response from Romane Khdair - Guest Relations Manager on 2 Sept 2021
Dear Matthew, Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

6/10 Okay

Verified traveller

Travelled with family
Nice hotel but bad customer service
Stayed 1 night in Aug 2021
Response from Romane Khdair - Guest Relation Manager on 22 Sept 2021
Dear valued guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sincerely sorry that the quality of our customer service did not meet your expectations. We would be really thankfull if you can provide us with additional details in the way to avoid this situation to happen again. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Romane Khdair - Guest Relation Manager on 24 Jun 2021
Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We always have a great stay here. This was an excellent stay for a family and a (big) dog. Great hotel and service.
Stayed 2 nights in Jun 2021
Response from Romane Khdair - Guest Relations Manager on 24 Jun 2021
Thank you very much for your participation ! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further question you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2020

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is excellent. One of the best I have ever stayed. Impeccable service without being stuffy and formal. High quality restaurant and bar. As a solo traveller you can sometimes feel a bit out of place . The bar and restaurant looked after me exceptionally. Concierge recommended a couple of great hikes. I used the gym - large space and equipment well spaced out. Room very quiet, good size balcony and great views and very well fitted out.
Stayed 5 nights in Aug 2020
Response from Hotel Manager on 28 Aug 2020
Dear Mr. David, We are truly glad to hear such a positive response as yours! We always aim to pay attention to details and we aspire to satisfy our guest’s needs. Especially, we highlight at most the level of service we provide. Thus, it is a pleasure that the we have met your expectations. We are really happy to hear that you were pleased with our outlets and facilities. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, and we hope to welcome you back in the near future. Warmest Regards, François Grohens Hotel Manager

10/10 Excellent

ZiadElAkabi, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and staff. Excellent service, highly recommended will definitely go back there again
Stayed 3 nights in Jul 2020
Response from Hotel Manager on 30 Jul 2020
Dear Mr. El Akabi, We are truly glad to hear such a positive response as yours! We always aim to pay attention to details and we aspire to satisfy our guest’s needs. Especially, we highlight at most the service we provide. Thus, it is a pleasure that we have met your expectations. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, as well as hearing about your future return. Warmest Regards, François Grohens Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very mice hotel with very frienddly staff. will come back for sure.
Stayed 1 night in Jul 2020
Response from Hotel Manager on 28 Jul 2020
Hello, We are truly glad to hear such a positive response as yours! We always strive to make our customers content. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, as well as hearing about your future return. Warmest Regards, François Grohens Hotel Manager

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well run hotel. Good concierge service, stylish room, nice location, nice spa / pool area.
Stayed 3 nights in Jul 2020
Response from Hotel Manager on 16 Jul 2020
Dear Nicolas, We are truly glad to hear such a positive response as yours! We always aim to pay attention to details and we aspire to satisfy our guest’s needs. Especially, we highlight at most the quality of service we provide. Thus, it is a pleasure that the service as well as our facilities met your expectations. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, and we hope to welcome you back very soon! Warmest Regards, François Grohens Hotel Manager

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Hotel Manager on 9 Jul 2020
Dear Philippe, We are pleased to receive such a high rating. The whole team of Park Gstaad is grateful to you for sharing your experience with us. We hope to welcome you back in the near future. Our warmest regards, François Grohens Hotel Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 4 nights in Feb 2020
Response from Park Gstaad on 2 Mar 2020
Hello, We are truly glad to hear such a positive response as yours! We always strive to make our customers content. The whole team of Park Gstaad is grateful to you for sharing your experience with us. It is a delight to have you as a guest at Park Gstaad, as well as hearing about your future return. Warmest Regards, François Grohens Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Park Gstaad on 25 Feb 2020
Hello, Thank you very much for your high rating. The whole team of Park Gstaad is grateful to you for sharing your experience with us. We are looking forward to welcome you back in the near future. With very warm regards, François Grohens Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Can’t wait to come back. Excellent staff and beautiful rooms
Stayed 2 nights in Jan 2020
Response from Park Gstaad on 13 Jan 2020
Hello, Thank you very much for your review! Your feedback is essential to improve the quality of our services. All the team of the Park Gstaad thanks you for the sharing of your experience with us and looks forward to welcoming you back in a near future. I remain at your entire disposal for further questions you may have and will be delighted to assist you with the reservation process of a potential future stay. With very warm regards Romane Cusin Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and positive atmosphere .Great location, rooms are top quality
Stayed 1 night in Aug 2019
Response from Stephan M. Post, General Manager // Park Gstaad on 5 Sept 2019
Thank you so much for your great review - we really appreciate it and would love to welcome you back very soon. With kind regards, Stephan M. Post General Manager

8/10 Good

Mandeep Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful property within a 5 minute wlaking distance from the main promenade. The first night we got a room which had no shower, however the staff moved us the next day and all was swell... the views of the mountains are breathtaking. Highly recommended property...
Stayed 2 nights in Jul 2019
Response from Park Gstaad - Stephan M. Post, General Manager on 8 Aug 2019
Dear Mandeep Singh, Thank you very much for your positive review. We are glad to hear that you enjoyed your stay with us and would be happy to welcome back again very soon. With kind regards, Stephan M. Post General Manager

10/10 Excellent

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Park Gstaad - Stephan M. Post, General Manager on 8 Aug 2019
Thank you so much for this 10-point rating, Philippe!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely professional staff, friendly and polite. Wonderful place! Will definitely go back
Stayed 2 nights in Jul 2019
Response from Park Gstaad - Stephan M. Post, General Manager on 8 Aug 2019
Dear guest, We are very happy to hear that you enjoyed your stay with us. Thank you very much for this fantastic feedback! With all the best wishes from Gstaad, Stephan M. Post General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Service was absolutely wonderful....very personalised...people quickly got to know our family ...our names, our preferences etc. It was truly wonderful.
Stayed 3 nights in Jul 2019
Response from Stephan M. Post - General Manager Park Gstaad on 17 Jul 2019
Thank you very much for this positive review! We are looking forward to welcoming you as our guest again very soon. Yours sincerely, Stephan M. Post General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and incredibly helpful, especially at the concierge desk. The hotel is immaculate.
Stayed 5 nights in Jul 2019
Response from Stephan M. Post - General Manager Park Gstaad on 17 Jul 2019
We highly appreciate your positive review on Expedia and cannot wait to welcome you as our guest again soon. With all the best wishes, Stephan M. Post General Manager

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent service quality
İ have stayed in many hotels but this hotel’s staff is outstandig. I can rate their service and their attetude as 10/10. From receptionist to Room service, restaurant staff to porter, breakfast staff to the Driver, not one of them ever failed to smile, failed to deliver the best service i have ever has. I cant praise them enough. Plus the breakfast was so good so are the rooms. Very modern and clean. Highly reccomented.
Stayed 3 nights in Mar 2019

8/10 Good

gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 2 nights in Aug 2018

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit!
Great great service - exceptional
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Over priced and v standard
Significantly overpriced both the room and the services. Service was so in your face literally had to ask staff to back off. Would never go again and warn everyone off.
Stayed 1 night in Jan 2018

8/10 Good

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, shame about the spa.
The Park is a great hotel. Rooms are very well thought through. Restaurant / bar also great. Main issue is the spa, which is disappointing compared to other 5* hotels in Gstaad. This spa has a communal swimming pool, but segregated steam rooms and sauna. Hardly worthwhile if you want to go to the spa with your spouse. If you want a top spa Bellevue is superb, and I believe Alpina is also good.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
This is the first hotel I rate with just one word: perfect!
Stayed 2 nights in Jul 2017

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every area, also within walking distance to town and even bus station, but they have a shuttle to the station. Pool and fitness, spa had everything you needed.
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a five star is all about
Located up a hill but not far away. It's about 10 minutes from the center of the room. We had outstanding service and they make a point to know our names. The doorman, the kindly Josef was outstanding. The rooms were big and modern. We didn't have the expensive mountain view but the forest view was outstanding and beautiful....like a tree house almost. Yes it isn't the Palace but much cheaper. Expedia included about $120 voucher for dinner but didn't buy one complete dinner even minus the drinks but Expedia only one that gave that offer. We enjoyed the stay.
Stayed 2 nights in Jun 2017

10/10 Excellent

d.p., USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a beautiful location!
Excellent hotel beautifully nestled in the Swiss alps!! The staff - concierge / doormen/ bellman / breakfast staff - all are a special mention - friendly courteous & attentive!! Housekeeping even more of a mention - exceptional attention to detail!! So glad we chose this hotel - will be back to enjoy the hospitality again.
Stayed 4 nights in Jun 2017

10/10 Excellent

Mr A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family break
Perfect escape for the family (2 children aged 1 & 2). The hotel was very helpful organising a professional nanny on days where us parents wanted to ski.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Amazing hotel. The service is just next to none. They do what you don't anticipate at all and the smiles are super big and genuine.

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous but don't use Silver Sport Shop
We had an enjoyable stay and were impressed by the hotel staff's willingness to assist when we were allocated a room which did not have the facilities we had booked. We understand this is an expensive hotel and expected to pay top prices however renting skis from the onsite Silver Sport Ski shop should be avoided. A rate of 147euros per person per day! A short 6 min walk to Brand Ski shop and you can rent for a lot less than that for 3 days and the staff were much more knowledgeable.

10/10 Excellent

rob, guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly excellent hotel
It's not cheap, but you don't really expect it to be. Having said that, I've stayed in plenty of 5 star luxury hotels , and I have to say that in terms of friendliness of staff, cleanliness of everything, helpfulness all round the hotel could not be faulted at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Great place !