SM City Pampanga

The hotel was clean and all the staff are well trained. But one thing I need to suggest you need to change your television.

I like the tv notice, announcement and channels.

Pros: you can invite friends and family in your room until 10pm. I had a great time with family. There’s gym, pool, restaurants, grocery, parking, mall, spa, etc. in the same building. Lots of resto outside by walking distance. Staff are so nice. Hotel lobby is beautiful and calming. The breakfast buffet is quality and delicious. The hotel and suites are luxurious. Way better in person compare to in person. My family were amazed and I was surprised cos it was beyond what I expected with the pictures. There washing machine and dryer for clothes in the unit which sets it apart from other hotels. That’s why I chose theirs. Cons: you have to ask for housekeeping everyday, it’s not automatic. They should offer options for dinner and supper because I would rather eat in their buffet than the restaurants outside. Their buffet has international dishes and items. It’s way better than food outside. Please make it an option to serve 3x buffet per day!! Delicious and worth the price! We were 4 in 2 beds app. There was kitchen, living room, 3 bathrooms and each room had a bathroom.