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"Friendly staff- Beautiful Hotel Grounds- I have many Tattoos and assumed I would not be allowed to visit the Onsen. To my surprise they allowed me to visit! Wonderful experience! "

"Access to one of the public baths was inconvenient. There should be cold water tubs in the public baths."

"This place is gorgeous, the on site restaurants are amazing. I had a Hokkaido soft serve ice cream cone that will haunt me for the rest of my life ;) the staff were unbelievably responsive, and extremely friendly and patient with my six year old daughter. The onsen was beautiful and relaxing. We stayed off season the first two weeks of June and the place was empty - we had it to ourselves. "

"The best resort that I had stayed for my Hokkaido trip. The staff is very efficient and shout out to Mr Oda (I assume) helped my dad with his stuck luggage. Love the buffet (dinner and breakfast). Also, we love the open air onsen and fireworks. This peaceful town scene and with 7-11, gas station across the resort. It is abit sad that there is limited restaurants when we are here. However, we loved the peaceful and serene feel that Lake Toya had given us. Slow down our pace for city dwellers. Hope to come back again! "

"Message service was available only to men."

"This hotel was excellent. The view was perfect. We could see the fireworks from our room window. The hotel had 2 onsen and the upstairs one was spectacular! Buffet was great and there’s lots of amazing food options along the street. Overall, breathtaking as a hotel."

"The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again."

"Great location and friendly staffs. The restaurants on the top floor are pretty good. "

"Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!"