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"Nice stay, very close to Hirafu Welcome area and ski resort, staff were nice gave us early check in however they did made a mistake telling us that check in is at 1pm when its actually 3pm. Our room has a private onsen facing Mt Yotei which is great"

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming. "

"spacious room. Convenient snow gear locker. Nice onsen"

"They have given worst room possible for check in facing car park, asked for change and they asked for room cleaning fee. Totally didn't understand concept "

"Clean and spacious room. Nice onsen."

"The view was fantastic and the layout was perfect for winter sports."

"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"It’s a condo, not a hotel. Do not show up without a car, or you run the risk of getting stranded. The shuttle to the ski resort in the morning, and back in the afternoon is decent. But, there is no reliable Uber or taxi service for other times, and you would not want to be outdoors waiting for a bus in the Hokkaido winter. The apartment itself is nice. Just don’t come without a car."