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"Very clean hotel and staff were great. I stayed in the supreme pods which great but with a few exceptions. My main issue is that the matresses are soo hard, you may as well sleep on the floor. I had to buy a matress topper at DCM which was definitely worth it as it made it more tolerable. The other issue is noise, i could deal with nearby snoring etc but some people would make no effort to stay quiet and the floors are extremely loud. It is literally impossible to walk quietly down the hallway, even just in socks or slippers. Overall though, its definitely a good place to stay considering how much cheaper it is compared to staying in Hirafu, and the shuttles are great. "

"spacious room. Convenient snow gear locker. Nice onsen"

"Even though their lockers for ski in, ski out was down a set of stairs, once you store your items, it was within easy reach of a ski lift. The hotel itself is a bit dated but totally made up for by the convenient amenities and super friendly and helpful staff. The store inside had good selection of basics. While no microwave in the room, they had one in the lobby you can use. Booked a room with private onsen and the view of Mt Yotei was gorgeous! "

"They have given worst room possible for check in facing car park, asked for change and they asked for room cleaning fee. Totally didn't understand concept "

"Clean and spacious room. Nice onsen."

"The view was fantastic and the layout was perfect for winter sports."

"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"It’s a condo, not a hotel. Do not show up without a car, or you run the risk of getting stranded. The shuttle to the ski resort in the morning, and back in the afternoon is decent. But, there is no reliable Uber or taxi service for other times, and you would not want to be outdoors waiting for a bus in the Hokkaido winter. The apartment itself is nice. Just don’t come without a car."

"Highlight was definitely the onsen. This is the best onsen I have ever used in any area of Japan. It's huge, there are so many different options for baths, and the women's open air bath was so beautiful and picturesque in the middle of winter, right next to a snow covered mountain. It was spotless clean and they provide so many amenities. We stayed in a Japanese style room and it was lovely. The different wings weren't actually as spread out as it seemed so nothing was too far away. Buffet dinner and breakfast were great, lots of variety and lots of vegetarian options which I was worried about! Hands down the best spot for Jigokudani and the boardwalk and park trails (most of the trails were closed for winter though). An easy short stroll to the valley and in the other direction cute souvenir shops. Definitely recommend :)"