Search Hotels Near Rural Hill, Charlotte

"Our room was comfortable but the bathroom had not been cleaned. There was a used town, used cup and plastic trash on the sink. Only had one clean towel to shower for two people. It was late when we checked in and staff were leaving for the night so there was no one to ask for another towel. The room itself was clean. You have to take your trash out to the dumpster yourself. It is located on the far edge of the parking lot. They only had two luggage racks, the one we had to use was terrible with the wheels locking up and kept falling over dumping our luggage and bags. The biggest thing was the $160 incidental fee that they said would be refunded when we checked out. Our room was prepaid online so was not expecting that big of fee for one night. Front desk didn't open up until 10:00 so we dropped the key off on the counter when we left. Sure hope that large incidental fee gets refunded as they said it would."

"There should be grab bars for the shower. The coffee this morning was not good "

"Great location, well-kept property. Staff could be more professional, professionally dressed. The front of the building could use some beautifying with shrubs or plants!"

"No the kitchen does not come fully equipped and staff doesn't advise of this. Last stay, knob for hot water in shower was not working and it took almost 20 minutes to configure. Staff starts calling room early in the morning WAY before checkout time"

"Good breakfast, clean room. Super Great staff!"

"Everything was amazing! Staff was friendly; food and drinks were great; room was clean and spacious; close to shopping and restaurants. Family friendly and safe area. I will definitely stay at this location again in the future!"

"Breakfast was plentiful in selection. Rooms were clean. Linens were plentiful. "

"No free breakfast"

"Only two cereals and toast"