Grand Cosmos Resort Ruisui Hualien Reviews

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Reviews of Grand Cosmos Resort Ruisui Hualien

Grand Cosmos Resort Ruisui Hualien

No.368, Sec. 2, Wenquan Rd., Ruisui, Hualien County

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Wanda

13 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A relaxing and full service resort

Stayed 3 nights in Apr 2023

10/10 Excellent

Joseph

Travelled with family

26 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families

Wonderful stay for families with kids! Highly recommend a two night stay in order to use all the facilities.

Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family

7 Jul 2020

Disliked: Staff & service

Stayed 1 night in Jul 2020

10/10 Excellent

YUNG CHIH

Travelled with family

19 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family

8 Sept 2019

Liked: Staff & service, amenities, property conditions & facilities

Need more cleaning maintenance Very friendly staff and environment for kids

Stayed 2 nights in Sep 2019

10/10 Excellent

Ching

Travelled with family

12 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

瑞穗環境悠哉、是個放鬆好去處旅館設施齊備、房間內泡湯池大、清潔程度優

Stayed 2 nights in Feb 2024

10/10 Excellent

KWAI CHI

Travelled with family

27 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店特別的設施

家庭旅行加上有小朋友，是一間很好的選擇，酒店內的設施合一家大小。我個人比較喜歡有一個市集在酒店內給客人選擇自己喜歡的物品。

Stayed 1 night in Jan 2024

6/10 Okay

CHANG MAO

Travelled with family

24 Jan 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

入住時，感覺不錯唯一敗筆就是退房時服務很差，因為是入住莊園離上下行李地方算遠，結果讓我們在外面苦等冷風收收，行李車也沒來在外面吃冷風吃的10幾分鐘，最後還是自己推著行李到大門口何其可惡，下次不會來了

Stayed 1 night in Jan 2024

10/10 Excellent

Jia Chun

3 Jan 2024

Stayed 1 night in Dec 2023

10/10 Excellent

Cheng-Wei

25 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Chin-Chuan

27 Oct 2023

Stayed 1 night in Oct 2023

10/10 Excellent

CHIEN JUI

Travelled with group

29 Sept 2023

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2023

8/10 Good

LIHSUEH

8 Sept 2023

Stayed 1 night in Sep 2023

10/10 Excellent

Tzu Ling

6 Sept 2023

Liked: Amenities, property conditions & facilities

沒有、很好

Stayed 1 night in Sep 2023

10/10 Excellent

shing fung Dickson

9 Aug 2023

Stayed 4 nights in Aug 2023

10/10 Excellent

春縈

Travelled with family

31 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

設施可再延長使用時間

Stayed 2 nights in Jul 2023

10/10 Excellent

VANESSA

29 Jul 2023

Stayed 1 night in Jul 2023

8/10 Good

HSIENCHENG

28 Jul 2023

Stayed 2 nights in Jul 2023

8/10 Good

HSI-YI

16 Jun 2023

Stayed 1 night in Jun 2023

8/10 Good

Tsengju

24 Apr 2023

Stayed 1 night in Apr 2023

8/10 Good

SHUHUNG

Travelled with family

9 Feb 2023

Liked: Cleanliness, amenities, property conditions & facilities

ㄧ應健全的住宿，可惜就設施的維持稍微差了些

10/10 Excellent

Chi-chung

Travelled with family

23 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2023

6/10 Okay

PEI CHI

16 Jan 2023

Stayed 1 night in Jan 2023

8/10 Good

PO HUNG

29 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

29 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

25 Nov 2022

Stayed 1 night in Nov 2022

10/10 Excellent

HSIU Yun

19 Nov 2022

Stayed 1 night in Nov 2022

2/10 Terrible

Chi-Ling

25 Sept 2022

Stayed 1 night in Sep 2022

10/10 Excellent

Wenhsin

24 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2022

4/10 Poor

Hsiu-yi

Travelled with family

22 Jul 2022

Disliked: Staff & service, property conditions & facilities, room comfort

沒有想像中好

Stayed 1 night in Jul 2022

8/10 Good

Chun-Hsien

15 Jul 2022

Stayed 2 nights in Jun 2022

10/10 Excellent

Yi-Peng

Travelled with family

1 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2022

10/10 Excellent

Aidan

Travelled with family

15 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間內非常潮濕希望可以房內裝一台除濕機

Stayed 1 night in Jun 2022

8/10 Good

SHIHHENG

Travelled with family

15 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

跟兒子女兒一起玩的非常開心，也很適合疫情下不出門待在房內或館內用設施的防疫之旅。雙人床如果可以再舒服一點會更好，方方面面都不錯，等特價再去玩～

Stayed 2 nights in May 2022

2/10 Terrible

HSIAOLIN

9 May 2022

Disliked: Staff & service

Stayed 1 night in May 2022

8/10 Good

Jialing

Travelled with family

20 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2022

10/10 Excellent

CHENGLUNG

27 Jan 2022

Stayed 1 night in Jan 2022

6/10 Okay

Lin

8 Dec 2021

Disliked: Cleanliness

公設種類多，拍照好地方。室內外玩水spa很棒。親子同遊很適合。但備品不是很好，房間清潔小地方有灰塵，需改善。

Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family

1 Dec 2021

Liked: Cleanliness, property conditions & facilities, room comfort

超棒的住宿體驗

服務非常周到，設施也非常的多，非常的貼心會想再來住一次。

Stayed 1 night in Nov 2021

10/10 Excellent

Cheng Yang

18 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2021

Response from Chloe Chung on 19 Nov 2021

親愛的顧客，感謝您的支持，期待您再次蒞臨。

10/10 Excellent

Cheng Wei

5 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2021

Response from Chloe Chung on 19 Nov 2021

親愛的顧客，感謝您的支持，期待您下次蒞臨。

8/10 Good

IMIN

Travelled with family

12 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

這次住了2晚，餐廳的部分真的很棒，不管是菜色或味道，另外這次住寵物房，飯店還有提供寵物食品和用品，真的很貼心，服務真的很棒。美中不足的是因為疫情有些設施不開放，例如三溫暖等，一直都待在飯店，設施都玩過好幾輪反而有點無聊，建議可以利用週邊景點來個腳踏車導覧。

Stayed 1 night in Oct 2021

10/10 Excellent

Shau-Yu

Travelled with family

30 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

28 Sept 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2021

10/10 Excellent

Tsung-kai

24 Sept 2021

Stayed 1 night in Sep 2021

10/10 Excellent

Yachi

Business traveller, Travelled with family

6 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ㄧ點點的美中不足

瑞穗溫泉的五星級飯店，來拜訪客戶，順便安排兩天的親子四人房型住宿行程，飯店服務非常的好，裝潢的設備及整體環境很像到了外國城堡景點，天氣非常好，美中不足的也許是疫情的關係，兩個晚餐和早餐的菜色都沒有太大的變化，所以若是有機會再來入住，希望飯店的餐飲部份可以再多變化，或是特色料理。

Stayed 2 nights in Sep 2021

10/10 Excellent

Yu-Fang

Travelled with group

21 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體住宿體驗不錯，只是價格略高

住宿體驗不錯，環境也很好，幾點小缺點：check in花費時間太久，很多設施都有營業時間但是沒有紙本或電子的介紹，導致都要用記憶的，另外這麼貴的飯店但是11點check out也是硬傷。

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family

9 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2021

10/10 Excellent

HUICHUN

27 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2021

10/10 Excellent

Chih Han

Travelled with family

17 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2021