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"The room is clean but bed a bit rough. No fridge, no control of the heating, no toilet brush. The shower cubicle drainage was too slow that I had to jump out of dirty water. A teacup was left dirty but turned down Why should I be required to deposit £50 for security because I didn't book directly from the hotel? Not good to me."

"We found dog food on the floor when we arrived. The view was ok. Should have booked a room with a bath. If you prefer a quality burger you need to look elsewhere they only seem to have the cheap meat style. The staff were nice. Make sure you get service from Cam... Top bloke "

"Building works but no problem. Noisy guests in the corridor that woke me up at 1:30am. My meal in the grill was badly delayed as the request 'got lost'. Room was large, bed was comfy, shower was good. Free parking at the weekend. Not bad but not the best"

"Shopping ok lots of food "

"Very pleasant stay 😊"

"Bar staff really not helpful or happy in their job "

"Good stay but bed in room 412 was very noisy when turning over. Clean room so no complaints with that."

"Stayed for Crufts, 4th/6th March. Returned first day from Arena at 3.45 pm and room had not been serviced. Tried to phone Reception to find out phone did not work! Had to go to Reception, told fresh towels would be sent within minutes. ONE HOUR later, returned to Reception to ask for Duty Manager. Young man seemed blinkered as to the problem. Deputy Housekeeper on the ball and very apologetic."

"Nice Clean Hotel, plenty of parking and friend staff"