- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are SUPERB, lovely people. Nothing is too much trouble, perfect. Quiet location, quiet rooms, spacious, good relaxing public areas, food is first class, service great, reception area are detailed and very precise - perfect place. Sauna area is a great way to relax after a long drive, although was not open for 3 days and this was not advertised. This was frustrating as the hotel is a 25 min drive off course from going down to the Alps and cheaper options in Troyes, and they did not offer compensation (say money towards dinner) to offset this.