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Urban Lounge Sleepery, SureStay Collection by BW

3.5 star property
Travelers find a refreshing retreat in the heart of the business district, where outdoor pool relaxation meets efficient express check-out for busy schedules

Choose dates to view prices

Urban Lounge Sleepery, in the business district, offers an outdoor pool for post-meeting relaxation. Guests enjoy free in-room WiFi, breakfast options, attentive staff, and express check-out service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
The current price is ₹3,612
₹4,185 total
includes taxes & fees
18 Jun - 19 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments

The front desk is open daily from 9:00 AM - 6:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's U Hotel Group mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately NZD 15.00 per person
  • Uncovered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 7:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Urban Lounge Sleepery, SureStay Collection by BW have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Urban Lounge Sleepery, SureStay Collection by BW?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Urban Lounge Sleepery, SureStay Collection by BW on 18 Jun 2026 start from ₹3,612, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Urban Lounge Sleepery, SureStay Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban Lounge Sleepery, SureStay Collection by BW?

Self-parking is available for NZD 10 per night.

What time is check-in at Urban Lounge Sleepery, SureStay Collection by BW?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Urban Lounge Sleepery, SureStay Collection by BW?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Urban Lounge Sleepery, SureStay Collection by BW located?

Located in Inner City, this hotel is within a 10-minute walk of Kuirau Park, Eat Street and Rotorua Night Market. Lakes Performing Arts Centre and Sir Howard Morrison Performing Arts Centre are also within 10 minutes.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 58 out of 136 reviews
Rating 8 - Good. 44 out of 136 reviews
Rating 6 - Okay. 21 out of 136 reviews
Rating 4 - Poor. 4 out of 136 reviews
Rating 2 - Terrible. 9 out of 136 reviews

Reviews

Verified

8/10 Good

YEAN LENG

Liked: Cleanliness, staff & service
The location is excellent, with easy access to nearby dining options. The bathroom is a bit dated, but overall the stay offers good value for the price.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really.helpful stuff, nice location and a good room size. Would recommend to anyone staying in Rotorua
Stayed 1 night in Mar 2026
Verified

8/10 Good

Claude-Andre

Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just fjjished a 3 night stay here and it was fantastic. The staff were all so friendly and helpfu. I was 1 adult traveling with 4 children for the school holidays and they kivedbitvtoo, especially the heated pool. Thank you Prasad and your awesome team, we'll be back 😊
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, bed linen and towels. Well equipped kitchen. Staff helpful and courteous.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

JANE

Liked: Cleanliness
The room was clean and the bed comfy, the layout was a bit odd with 3 separate rooms for sink, toilet and shower This is not the place for anyone who has difficulty with stairs no elevator and the shower had a 25cm step up We didn't use the pool or mess hall At check in they were trying to have everyone use a self serve and download an app for the key which wasn't working very well Location pretty good with a lot of restaurants nearby, and right across from a free park where you could see geothermal features
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Neville

Liked: Cleanliness, staff & service, amenities
Friendly staff. Good parking. Close to town
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yuncheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, well maintained property
Stayed 1 night in Jan 2025
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good layout for family, comfortable bed and friendly staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Mayumi

Liked: Cleanliness, amenities, property conditions & facilities
it was very good. the room, kitchen, shared shower was all good and clean. it is close from the center and a park with free hot springs for foot. glad that i stayed here.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Cool layout, very friendly staffs. Good location.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Triina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay to explore Rotorua and its sourroundings. Comfortable beds, very clean room, enough space for two people.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
It was good value for money. The spa-warm swimming pool was excellent.
Stayed 1 night in May 2025
Verified

8/10 Good

KAORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and kind.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful. Pleasant stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and tidy.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with our room. Clean and great location.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a hit with my family. Fresh, mondern, funky.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to free geothermal park. Great bbq restaurant next door. Very friendly and helpful desk staff. Spacious room with dual sink setup that's great for families.
Stayed 1 night in May 2024
Verified

8/10 Good

SAJILL

Liked: Cleanliness, staff & service, property conditions & facilities
handy location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ma. Hervejean Capayas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excillent service friendly stuff, booked a room for 3 with child and staff upgrade us to two beds with own bath room and shower, swimming pool were nice and hot good. Awesome location it has a restaurant and bar next to the motel and walking distance to town. Thank you will deffinetly come back again with family and friends
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Good location and walking distance to restaurants and cafes! Swimming pool was clean and warm. Only downside was other people staying here were quite loud but that is out of the accommodations control. Overall I really enjoyed staying here!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to everything
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Billy

Liked: Staff & service, property conditions & facilities
Nice and clean warm Closs to the hospital for our appointment
Stayed 1 night in Jul 2024