All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were super friendly and helpful
The accomodation cabins were beautiful and had everything you could need
The hot mineral spa pools were amazing and saved us a heap of money by not having to pay for the natural ones
Absolutely amazing place to stay and would definitely come back and stay here again if I go back to Rotorua
Dion
Stayed 2 nights in Apr 2024
6/10 Okay
Shelley
Travelled with family
29 Mar 2024
Liked: Property conditions & facilities
Cottage was good, except there were tonnes of ants around the kitchen. We kept all our food in the fridge as the counters, sink, windowsills had streams of them. There was no ant killer available in the unit.
We absolutely loved our stay !
Great friendly staff
Comfortable accommodation
Great clean facilities
All round top place !
We will definitely be back in the future and will recommend this place to friends and family !
Kia Ora Peter,Thank you for taking the time to leave us a review.We are glad to see you had an enjoyable stay with us and look forward to welcoming you backKind Regards,Kat
6/10 Okay
Gerold
Travelled with partner
21 Jan 2024
Liked: Staff & service
Secure parking, room was basic, did not smell good, very strong sulfur smell at night, basic amenities, cleanliness was questionable.
Gerold
Stayed 1 night in Jan 2024
Response from Laila on 25 Jan 2024
Kia Ora Gerold thank you for taking the time to leave a review Nga mihi
Bit tricky during Covid red light settings, but the only minor issue we had was having to remove rubbish, and clean the room ourselves. Just another thing to do while on holiday. Beds were also hard to sleep on. Everything else was great!
Nice quiet motel unit. Good pool and hot pools. We had a unit onsite which had good amenities and good sound proofing. Bed and pilllows were adequate for price. Less that 5min drive to city centre and attractions. No issues.
Lovely clean tidy premises
Friendly helpful front of service staff through to the cleaning lady
My family will definitely be using again in future and making recommendations to friends and family.
Absolutely 5 star
Hayley
Stayed 1 night in Nov 2021
Response from Kataraina on 11 Dec 2021
Kia Ora Hayley,
We are very grateful that you have taken the time to leave us a pleasant review.
It is great to read that you had an enjoyable experience with us and our team had an outstanding impact on your stay.
We would love to welcome you and your family back again and hope to do so soon.
Kind Regards
The mineral pools were nice.. I would have liked a shop on the premises for milk etc..
Irene
Stayed 3 nights in Jan 2021
Response from Sashah on 30 May 2021
Kia Ora Irene,
Thank you for your review i can see you enjoyed the pools they are my favourite part of the park as well. We do have a small shop in reception that sells milk and a few other options however it is very minimal i will pass on your comment to the owners and see what we can do to improve this for our guests.
Thank you for your 4 star review it is very much appreciated.
Kind regards
Sashah
WOW 10 out of 10 thank you for your review! Rotorua TOP 10 prides on delivering an amazinf product and i am glad you loved your stay.
Hopefully you will be back.
Regards
Sashah
Excellent facilities. Clean and tidy. Very friendly and approachable staff. Having hot pools on site was a real bonus for us. Very handy location. Would definitely stay here again!
Samantha
Stayed 4 nights in Jul 2020
Response from Sashah Foreman on 18 Aug 2020
Kia Ora Samantha,
Thank you for taking the time to review our Park, Its great to see you Loved your stay with us and that you found our staff approachable. We strive to exceed our guest expectations so am glad to see you will want to return in the future,
Stay safe and well and hopefully you visit again in the future.
Kind regards
Sashah
I stayed with my family . This is second time . Always clean and tidy. We felt so comfortable.
Yshito
Stayed 1 night in Jul 2020
Response from Sashah Foreman on 18 Aug 2020
Kia Ora Yshito,
Thank you for your 10 out of 10 review!!! It is very much appreciated. Its great to see you are a returning guest and i hope we get to see you again in the future.
Hope you are doing well during these unprecedented times.
Kind regards
Sashah
Good location and facilities. Room was very clean and comfortable
Jonny
Stayed 2 nights in Feb 2020
Response from Sashah on 30 May 2021
Kia Ora Jonny,
Thanks for reviewing our park, i am glad you enjoyed your stay with us and found your stay clean and comfortable.
Thanks again for your review.
Regards
Sashah
Kia Ora Jodie,
Thank you so much for taking the time and review our Holiday Park and with a 10 out of 10! AMAZING..
I am glad you enjoyed your stay with us and hopefully you will be back again :)
Kind Regards
Sashah
Clean, good location, friendly staff. Easy to find, comfortable
Verified traveller
Stayed 1 night in Nov 2019
Response from Sashah on 30 May 2021
Morning,
Thank you for taking the time to comment on your stay with is, it’s great to read that you found us clean comfortable and our staff Friendly. Hopefully you come and stay again in the future.
Regards
Sashah
Lots of thing for my kids to do playground, swimming pool enjoed our stay
Verified traveller
Stayed 1 night in Oct 2019
Response from Sashah on 30 May 2021
Kia Ora,
Thank you for your 5 star review! It is much appreciated. We have put a lot of time into making sure all our little guest enjoy their stay with us and it’s great to see your kids loved it here as well.
Kind regards
Sashah
I got a studio by the pool, I was incredibly impressed with the cleanliness. Morning milk delivery was great. Thanks again!
Verified traveller
Stayed 2 nights in Oct 2019
Response from Sashah on 30 May 2021
Kia Ora,
Wow 10 out of 10!! Thank you for your amazing review, It is great to see you enjoyed our hospitality and beautiful Deluxe poolside studios they are amazing!
Hopefully we see you again in the future.
Regards
4/10 Poor
Verified traveller
Travelled with group
6 Oct 2019
Liked: Cleanliness
Too expensive and to small
Dangerous step at front door
Not worth that amount of money
Verified traveller
Stayed 2 nights in Oct 2019
Response from Sashah on 30 May 2021
Kia Ora,
I am sorry you found our Holiday Park to expensive and the step unsafe. If you wouldlike to discuss this more please let me know.
Regards
Sashah
Kia Ora Marci,
Thank your for taking the time to review our Holiday Park, I am glad you enjoyed your stay here with us and hopefully you visit again soon.
kind regards
10/10 Excellent
Verified traveller
24 Mar 2019
Verified traveller
Stayed 1 night in Mar 2019
Response from Sashah on 30 May 2021
Kia Ora,
Thank you for your 5 star review it is very appreciated
Hopefully we see you again in the future.
Awesome facilities! Great spot undergoing improvements. Never use wotif to book as they charged us $39.00 on top of what we would have paid if we booked directly with top 10. Absolutely
disgusting
Verified traveller
Stayed 1 night in Mar 2019
Response from Sm on 1 Apr 2019
Kia Ora,
Thank you for your review, It is always best to book direct :)
Regards
The staff at the front desk helped us figure out our activities while we were there. Facilities were clean as well as the room. We stayed in a standard cabin and the only downside was that the walls were fairly thin. Other than that it was a great stop on our road trip.
Madeline
Stayed 1 night in Feb 2019
Response from Sashah on 21 Feb 2019
Kia Ora Madeline,
Thank you for writing your lovely review it is appreciated, I am happy to read that you enjoyed your stay with us and that our reception staff were able to help you book your attractions.
Have a great summer and i hope you visit again soon.
Kind regards
loved everything about it, very clean and the staff were very helpful.
Verified traveller
Stayed 3 nights in Jan 2019
Response from Sashah on 21 Feb 2019
Kia Ora,
Thank you for your 5 star review it is very much appreciated. I am glad that our staff were helpful and that you loved your stay with us.
Hopefully we see you again in the future.
Kind regards
It was very comfortable stay. Good air conditioner, bed. But the sofa bed was not good to sleep on. In the night, you can hear noise if you meet bad visitors in the neighbor. But, overally it was good place to stay.
Andy
Stayed 2 nights in Apr 2018
Response from Jared on 9 May 2018
Kia Ora,
Thanks for taking the time to leave a review. We have security on site, as well as a phone at reception to contact a on site staff member to resolve any overnight issues.
Thanks for your review and I hope you had a great time in New Zealand :)
Thanks
Nice unit well equipped but a bit expensive for what it is
Debbie
Stayed 1 night in Feb 2018
Response from Jared on 5 Mar 2018
Kia Ora, Thanks for leaving us feedback. To get the best rates it is best to book directly as opposed to a third party website for the bookings. I'm glad you had a good time with us and hope you have a safe trip if you are travelling :) Thanks
Great place. rented room, and ended up being a RV park with apartment units. But clean, neat, fun.
frederick
Stayed 4 nights in Feb 2018
Response from Jared on 26 Feb 2018
Kia Ora,
Yes we are a Holiday park and also have Motel quality if not better rooms. Thank for choosing us and we hope to see you sometime again in the future as well. Thanks
The staff was extra courteous and even helped us with getting an extra trundle into our room for our son who didn’t want to share a bed with his sister. I enjoyed the mineral pools and the unit had everythubg we needed to cook our own meals. Thank you for helping us enjoy our Rotorua visit!!
SABINE
Stayed 2 nights in Jan 2018
Response from Jared on 15 Jan 2018
Thanks for the review. Im glad the staff were amazing during you stay, am glad we were able to accomodate your family and that you enjoyed the mineral pools too!.
Thanks