Malfroy Motor Lodge

Property class: 2.5

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

About the area

Map
Malfroy Road, 51, Rotorua, Bay of Plenty Region, 3010

Similar properties

A hotel room with two beds, green brick walls, a painting, and a window with curtains.
Kuirau Park Motor Lodge
Rotorua
  • Pool
  • Parking included
  • Free Wi-Fi
  • Laundry room
6.2 out of 10, 296 reviews
The price is ₹4,637
₹5,333 total
includes taxes & fees
6 Nov - 7 Nov
Kuirau Park Motor Lodge
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Reviews

Malfroy Motor Lodge Reviews

8.0

Very good

8.4

Cleanliness

8.2

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 82 out of 216 reviews
Rating 8 - Good. 74 out of 216 reviews
Rating 6 - Okay. 42 out of 216 reviews
Rating 4 - Poor. 14 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice roomy apartment, very nice hosts

Very good stay with lots of room for 2 couples, good internet.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was about 20 to 25 mins walk into town ,that was the only issue,
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The photos on line are obviously old and do not reflect the condition of the fixtures and fittings, which are shabby. There was mould around the shower trim. The room was relatively clean but because of the condition of the room it didn’t feel clean. The bed was comfortable and clean but that was about the only positive. The reception was supposed to be open 8.00am to 8.00pm but when we arrived no one was there for checkin. Also it was frequently shut, when we checked out we had to go and search for someone and I found the cleaner. There appeared to be just one person running the whole place. Also the manager didn’t consider the customer when he parked his car.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Faltaba limpieza

El hotel está bien, pero deben prestar más atención a la limpieza. El personal muy amable
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious family apartment. More than adequate for 5 family members. Friendly staff
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
It had the room we required for our group. Location is ok.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Property is in need of a lot of maintenance. Local staff are very accommodating and friendly. Owners need to put a lot of work into the property as listing photos are clearly very old and therefore misleading.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good, the rooms were spacious and well equipped. The pools were ok, but the heated mineral pool was overpoweringly smelly and the outdoor pool was too cold for swimming. The pools were drained and closed the second night we were there.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel for the price. Very clean and well equipped
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with kitchenette. Staff walked in on us while still sleeping two mornings which was a slight disappointment. No other worries.
Stayed 7 nights in Sep 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property just felt dirty, the kettle was super dirty, the frying pans were oily, the mugs were dirty. The bed was uncomfortable. The wifi was absolutely terrible.. so slow it was basically unusuable.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness
The motel looked old when we arrived at the entrance but the bedrooms had been refurbished. New beds paint wallpaper and carpets and clean throughout. Got to be fair for what we've paid for so we're very satisfied. Wished the staff learned a bit more about Rotorua. We asked where to go for a Maori concert and have hangi food, she didn't understand what we're asking.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy book in friendly staff - will return in the future.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Disliked: Cleanliness
Staff were really helpful but unfortunately the room in I need of a good clean, ie walls, bathroom, top coverlet on bed very stained,
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great helpful staff. The family unit was spacious and great for my flur grandchildren
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well presented and the staff very friendly. The only minus was an electrical fault at about 9pm which was not rectified for about an hour and no torch or alternate light source being provided.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Very close to busy roundabout so traffic noise is a problem . Bathroom drain partially blocked . Shower Spa in need of repair . Room in need of overhaul / update . Nice and warm though
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and central to all sites. Friendly staff.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities
The unit I was in was close to a very busy road. Too noisy for me.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff friendly. It is advertised online as family friendly, however the playground is unsafe. Family suite was ok, would not stay in any other rooms. The 2 bedroom apartment is very small. I think the bathrooms and kitchens could be cleaned more thoroughly, floors sticky.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, perfect for meduim family with friendly host.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place and good service
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff. Room was ok but there were lots of bugs - earwigs and mosquitoes in the room. The bed was uncomfortable and pillows were really uncomfortable. The shower head kept falling down and all functions in the shower did not seem to work. The kitchen was good and well stocked.
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
leaking toilet no toilet paper provided very old and unkempt premises terrible parking noisy
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Não gostei porque esqueci meu almoço que havia acabado de comprar no mercado , saladas queijos travessas para comer no almoço , patês de foigras , e quando voltei para pegar a proprietária disse que minhas coisas não estavam lá , com uma grande mentira é desonestidade Não gostei da atitude desonesta , perdemos uns 70 dólares nesta coisa dela mentir que não sabia de nada
Stayed 1 night in Mar 2019