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AWA Hotel

4.0 star property
Hot springs hotel connected to a shopping centre in Rotorua with free parking

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for AWA Hotel

Premium bedding, down duvets, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels
Grand Triple Room | Premium bedding, down duvets, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels
Premium bedding, down duvets, in-room safe, individually decorated

Reviews

8.0 out of 10

Very good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is ₹5,513
₹7,387 total
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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₹8,668 total
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About the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015

What's nearby

  • Skyline Rotorua - 7 min walk
  • Mitai Maori Village - 9 min walk
  • Eat Street - 5 min drive
  • Tamaki Maori Village - 6 min drive
  • Polynesian Spa - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy’S - ‬10 min walk
  • ‪Social Club - ‬4 min drive
  • ‪Kfc - ‬16 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min drive

About this property

AWA Hotel

Upscale hotel near Skyline Rotorua
Located close to Mitai Maori Village and Eat Street, AWA Hotel provides designer shops on-site, a coffee shop/cafe and a garden. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a nature reserve and bike parking
  • A banquet hall and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 78 individually furnished rooms include comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • 43-inch LED TVs with streaming services, premium channels and first-run films
  • Wardrobes/cupboards, heating and limited housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run films
  • Pay films
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Via a different door using key being placed in a lock box with code to be obtained in advance before 10:00 pm]
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day.
Cots (infant beds) are available for NZD 50.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 23 for adults and from NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

Frequently asked questions

Is AWA Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at AWA Hotel?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at AWA Hotel on 30 Sept 2024 start from ₹5,513.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AWA Hotel?

Self-parking is free at this property.

What time is check-in at AWA Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from midnight to 7:00 AM for a fee of NZD 20.

What time is check-out at AWA Hotel?

Checkout is at 10:00 AM.

Where is AWA Hotel located?

Located in Fairy Springs, this hotel is within a 10-minute walk of Skyline Rotorua and Mitai Maori Village. Eat Street and Tamaki Maori Village are also within 3 mi (5 km).

AWA Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 155 reviews" "
Rating 8 - Good. 43 out of 155 reviews" "
Rating 6 - Okay. 21 out of 155 reviews" "
Rating 4 - Poor. 14 out of 155 reviews" "
Rating 2 - Terrible. 9 out of 155 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awa hotel is a great choice if you travel to Rotorua.It is located at the gateway of Rotorua.No traffic to be worried.Right across the skyline.Walkable.It is also easy access to Mitai Maori Village.The hotel have 3 meals options. Food was delicious.The room spacious and comfortable.Very clean.Many choices for families.The best choice for you in Rotorua.
Stayed 1 night in Sep 2024

2/10 Terrible

Bhavik

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We stayed for 2 nights and our stay was included with breakfast. Checked in late at around 9pm. I was asked to pay $50 deposit at the time of check in despite paying in full for the total stay via credit card at the time of check in. I was advised that $50 will be refunded to you on the day of check out. It has been more than 48 hours and i still have not received refund. By the way i was never informed at the time of booking that they do charge deposit as well. On Saturday morning we were given buffet breakfast which was fine. We were advised that on Sunday morning the breakfast will be anything from their menu. When we went for a breakfast on Sunday we got told that we can only order two items from the menu as they can’t make anything else. Very poor communication and coordination. We were only allowed to choose from bacon and egg and omelet. My wife was a vegetarian and there were no options from their menu that we were allowed to order despite paying extra for the breakfast. We requested the staff that if we could do few hours late check out as it was a Sunday and since we did do late check in, we were hoping that they can understand us. But, no, instead they asked us to pay extra money for 2 hours of late check out. Upon requesting few times to try and understand our situation they kept not listening to us and said my boss said to charge. The front staff has language barrier and difficult to understand customers point of view. I think their hotel is 1 star. Avoid it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, helpful staff with clean rooms. Staff let us borrow umbrellas to use on the tree canopy walk when it was raining at no charge
Stayed 2 nights in Aug 2024

10/10 Excellent

Frankie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
My second time staying here and won’t be my last! Very comfortable beds, bedding and towels are clean. Really nice environment I feel comfortable here.
Stayed 1 night in Aug 2024

8/10 Good

Sunny

Stayed 1 night in Apr 2024

10/10 Excellent

Anthea

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good one night stay
Good hotel for one night, mattress not very comfortable though. Overall good hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Arent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, clean, and very comfortable with plush bedding and excellent amenities. The hotel's location is perfect—close to Rotorua's top attractions yet peaceful. The ample parking was also convenient. Overall, my experience at AWA Hotel was outstanding. The combination of comfort, location, and excellent service makes it a top choice in Rotorua.
Stayed 1 night in Jun 2024

8/10 Good

Navjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the family feel.it was very clean nice an warm easy access to your rooms complimentary items at main reception. Games for kids a dairy next door.very happy with our stay there thanke
Stayed 2 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities for what i needed bed and shower. A rugby league team was also staying there so very noisy
Stayed 1 night in May 2024

4/10 Poor

Tiana

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

8/10 Good

Laarni

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay. Staff were friendly and welcoming. The room was nice and clean, and nice and fresh. However the bedding was too small for the bed so it wasn’t big enough to share with 2 in the bed. Also the beds were hard and the pillows to soft. Other than that was a lovely stay.
Stayed 1 night in May 2024

10/10 Excellent

Ani

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely workers and very nice room

2/10 Terrible

Bronwyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is not nicer person
Stayed 2 nights in Apr 2024

4/10 Poor

Mariette

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
The room was tidy upon entering and looked inviting, but during our stay little things popped up, beds are hard as rocks to sleep on, very uncomfy, cobwebs in the bathroom fan extractor blowing around, no side tables with lamps so you have to use the main light for lighting, horrible at night when you want to try relax, the bathroom sink had mold around it aswell. In the two days staying there atleast 6 new staff were at the front reception, some are young and misinformed about the policies especially the bond policy it does not get released back to you upon checkout (one staff member said it did) it takes 10 business days apparently (another staff member said) little to no parking at night time made us feel uneasy at night not having our car outside the hotel under the cameras, its first in first serve with the parking. The hotel has certain guests with gang affiliation who stay there so be prepared for that with yelling and screaming, especially on their drug cumdowns. The owner likes to yell alot and talk very fast aswell, doesnt seem to actually listen to customers, would rate this place a 2/10 to stay. Never again.
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Tina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were amazing and made up for alot of the issues. The rooms seem new and modern..But there is no furniture only beds, 1 x bedside table, small benchtop with kettle. Tiny fridge that cant fit anything it. No where to put your luggage. Very odd,cOne arm chair. It was advertised as sound proofed!! Only theres no carpet and you can hear everything above..walking, stomping, door slamming alllll night. Outside our room was a sensor light which kept going off and lighting up half our room. Mattresses are incredibly cheap. But again we loved the staff day and night. You get what you pay for and it was very well priced...i would stay again but not on the bottom floor.
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, and good location.
Stayed 3 nights in Apr 2024

6/10 Okay

Elizabeth

Got a great deal price was very reasonable for a solo person. Pros - reasonable room and decent shower including products Space was good for what it was Cons - location, bed I felt was uncomfortable, could hear everyone talking (even in the drain via the shower), pillows smelt like they need a change (musty and drool or something)
Stayed 1 night in Apr 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Day staff are outstanding. Morning staff barely speaks English. Go elsewhere for breakfast! Manager not nice!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is perfect for my family, its clean and comfortable. the location is perfect for a holiday destination.
Stayed 2 nights in Apr 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and worth it for the money.
Stayed 1 night in Apr 2024